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Remote Chat Jobs in Edmonds, WA (NOW HIRING)

Stripe

Technical Solutions Engineer

Seattle, WA · Remote

... time chat software (like Slack and Discord) * Develop and maintain internal and external ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.

Stripe

Technical Solutions Engineer

Seattle, WA · On-site +1

... time chat software (like Slack and Discord) * Develop and maintain internal and external ... This role is remote but requires candidates to be located in the Mountain or Pacific time zones.

Cecelia Health

Telehealth Registered Dietitian

Seattle, WA · On-site +1

$42 - $47/hr

... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...

Breeze

Recruiter - PST Hours

Seattle, WA · Remote

$90K - $120K/yr

If you thrive in fast-paced startup environments and enjoy finding exceptional talent before anyone else does, we'd love to chat. This role is remote in the US. What You'll Do: * Outbound sourcing ...

DataRobot

Agentic AI Intern

Seattle, WA · Remote

This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ... just "chat" * Strong written and verbal communication skills; ability to explain technical work ...

DataRobot

Agentic AI Intern

Seattle, WA · Remote

This is a fully remote position. The program runs approximately 6 months. WHAT YOU'LL DO: * Build ... just "chat" * Strong written and verbal communication skills; ability to explain technical work ...

Downey Insurance Group

Manual QA Analyst

Seattle, WA · On-site +1

S. based remote opportunity that can be based in one of the following states AL, AZ, FL, GA, KY, LA ... Experience using video and chat technology (MSTeams & Slack) Other: * Reliable high-speed internet ...

RIA Recruiting

Client Service Associate

Seattle, WA · On-site +1

$70K - $85K/yr

We are seeking a PERMANENTLY REMOTE Client Service Associate to join our team. We are seeking a Client Service Associate to assist in providing excellent service to our clients. If you want to join a ...

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All JobsChat JobsRemote Chat JobsRemote Chat Jobs in Edmonds, WA

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs
What are popular job titles related to Remote Chat jobs in Edmonds, WA? For Remote Chat jobs in Edmonds, WA, the most frequently searched job titles are:
What job categories do people searching Remote Chat jobs in Edmonds, WA look for? The top searched job categories for Remote Chat jobs in Edmonds, WA are:
What cities near Edmonds, WA are hiring for Remote Chat jobs? Cities near Edmonds, WA with the most Remote Chat job openings:
Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Edmonds, WA as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 100% Remote job distribution.

Remote - Customer Service Rep

Soundview Medical Supply

Mukilteo, WA • Remote

$18 - $20/hr

Full-time

PTO

Posted 14 days ago

Job description

About the Job:

Soundview Medical Supply is an established, rapidly growing nationwide DME supplier with our corporate office based in Seattle. We are currently looking for a full-time Customer Service Representative to add to our growing team. This is a remote position but if hired, you will need to conform to the working hours of 8am-5pm Pacific Time. Our employees are friendly, talented, and system oriented. The company is very team-driven with an emphasis on collaboration. We offer a friendly caring work atmosphere, generous paid vacation policies, and competitive benefits. Check us out at www.soundviewmed.com.

The Customer Service Representative supports our customers by resolving concerns as well as answering questions, providing information about products and services, taking orders, and processing returns. They are responsible for providing exceptional customer service to our customers by applying in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service and sales department.

Pay range: $18-20/hr | Remote

Specific job responsibilities include but are not limited to:

Answering and facilitating upwards of 50-60 calls a day.

Providing timely and accurate information to incoming customers regarding order status and questions about products.

Processing customer orders including new orders and changes or returns to existing ones while following established department policies and procedures.

Working closely with the billing department to resolve disputed credit items.

Engaging in phone-based verbal communication, as well as written and electronic contact.

Meeting and maintaining strict company deadlines.

Adhering to Medicare and Medicaid guidelines.

Providing timely feedback to the company regarding service failures or customer concerns.

Collaborating with the sales team to meet and exceed customer service expectations.

Assisting with the maintaining and monitoring of electronic data for established customers.

Monitoring production of order schedules and expediting deliveries per customer requests.

Operating inventory control software, word processing and spreadsheet applications.

Gathering additional customer information as necessary to resolve customer disputes.

Maintaining detailed files for documentation.

Drafting letters and quotes for customers.

Qualifications:

Must be available to work 8am to 5pm PST.

3 years previous experience in elevated Customer Service.

DME/Drop Ship experience highly preferred.

Brightree experience highly preferred.

Must have knowledge of Microsoft Office Suite and be proficient at navigating web-based applications.

Minimum high school diploma or equivalent.

Must have high attention to detail.

Must be dependable and adaptable.

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