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Remote Chat Jobs in Chehalis, WA (NOW HIRING)

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What job categories do people searching Remote Chat jobs in Chehalis, WA look for?

The top searched job categories for Remote Chat jobs in Chehalis, WA are:

What cities near Chehalis, WA are hiring for Remote Chat jobs?

Cities near Chehalis, WA with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Chehalis, WA as of August 2026, with employment types broken down into 52% Full Time, 18% Part Time, and 30% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

Remote Licensed Mental Health Counselor - Full-Time Position

Tumwater, WA • Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Position Overview

We invite dedicated and compassionate individuals to apply for the role of Remote Licensed Mental Health Counselor (LMHC, LMFT, LICSW) at Phoenix Rising Behavioral and Mental Therapy. In this full-time position, you will have the opportunity to make a significant impact on the mental health and well-being of clients while enjoying the flexibility to create your own work schedule. Our organization is committed to providing accessible mental health care through innovative teletherapy services.

About the Organization

Phoenix Rising Behavioral and Mental Therapy is a community-focused health clinic based in Tumwater, Washington, dedicated to improving mental health outcomes for various demographics. By leveraging a 100% remote work setting, we are able to reach clients across the state who are seeking support for their mental health challenges. Our core mission is to foster a supportive and inclusive environment, making mental health care accessible, affordable, and effective for all individuals.

Work Environment

This role offers a fully remote work environment which enables you to connect with clients from the comfort of your own home. You will be using advanced telehealth platforms to conduct individual therapy sessions via video chat, ensuring a secure and professional setting for your clients. Our state-of-the-art Counselor Dashboard serves as your online office, facilitating scheduling, session management, and billing processes, allowing you to focus primarily on client care.

Key Responsibilities
  • Conduct personalized video sessions aimed at enhancing clients' mental health through evidence-based therapeutic techniques.
  • Facilitate discussions with clients that encourage them to share their emotions and experiences, fostering deeper self-awareness and relationship insights.
  • Actively advocate for clients, helping them set and achieve their personal mental health goals.
  • Assess client mental health conditions comprehensively and design tailored treatment plans based on clinical evidence and your experience.
  • Provide ongoing support and adjustments to treatment as necessary, ensuring clients are actively engaged in their healing process.
Patient Population / Client Focus

At Phoenix Rising, our clients are pre-screened and consist of stable adults with low acuity needs, ensuring that you work within a manageable scope that promotes effective therapy. There are no severe cases which allows you to focus on developing therapeutic relationships and achieving meaningful outcomes. Additionally, we strive to match you with clients who align with your specific specialties and preferred demographics, further enhancing the therapeutic alliance and effectiveness of your interventions.

Qualifications

To be considered for this position, you must meet the following educational and licensing requirements:

  • Hold a Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Possess an active, fully licensed status to practice independently as a:
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Mental Health Counselor (LMHC)
    • Licensed Independent Clinical Social Worker (LICSW)

*Note: Candidates with limited or provisional licenses will not be considered. Prior disciplinary actions will also disqualify applicants.

Preferred Experience

Ideal candidates will demonstrate strong clinical skills with the ability to assess client needs accurately and create effective treatment plans. Experience in teletherapy is an advantage, along with a commitment to ongoing professional development. Strong communication skills and a client-centered approach are essential for building rapport and promoting client engagement.

Compensation and Benefits

We offer a competitive salary range of USD 100,000 – 105,000 annually, commensurate with experience. Additional benefits include:

  • Flexible working hours that empower you to define a schedule that fits your lifestyle.
  • Support for your primary income needs or as a substantial supplement to other earnings.
  • Unlimited referrals ensuring your calendar remains full while eliminating the need for marketing efforts.
  • Minimal administrative tasks with all paperwork handled for you, allowing you to concentrate on providing quality care.
  • Efficient onboarding process that prepares you to see clients within 1-3 days of hiring.
Career Growth Opportunities

At Phoenix Rising, we prioritize professional growth and development. Employees have access to ongoing training, support, and mentorship programs designed to enhance clinical skills and therapeutic techniques. You will also have the opportunity to participate in collaborative projects and peer discussions that promote knowledge sharing, further enriching your professional practice.

Why Join Our Team

Joining Phoenix Rising Behavioral and Mental Therapy means becoming part of a supportive and innovative team dedicated to transforming mental health services. You will have the opportunity to work with a diverse clientele while having the flexibility to balance personal and professional commitments. Make a real difference in people's lives, and grow your career in an organization that values your contributions and professional success.

Application Information

If you are ready to embark on a rewarding career as a Remote Licensed Mental Health Counselor with Phoenix Rising, we encourage you to submit your application today. Please include your resume, cover letter, and any relevant certifications. We look forward to learning more about how you can contribute to our mission of enhancing mental health in our community.