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Remote Chat Text Support Jobs in Portland, OR (NOW HIRING)

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Remote Chat Text Support information

See Portland, OR salary details

$15

$27

$47

How much do remote chat text support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chat text support in Portland, OR is $27.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.10 per hour, depending on experience, location, and employer.

What is remote chat text support?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

What are the key skills and qualifications needed to thrive as a remote chat text support specialist?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What are some common challenges faced in a remote chat text support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

What are popular job titles related to Remote Chat Text Support jobs in Portland, OR?

For Remote Chat Text Support jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Remote Chat Text Support jobs in Portland, OR look for?

The top searched job categories for Remote Chat Text Support jobs in Portland, OR are:

Remote Licensed Therapist - Mental Health Counselor (LMFT, LPC, LCSW)

Mankind Therapy Inc.

Hillsboro, OR โ€ข Remote

Full-time

Posted 4 days ago


Job description

Position Overview

We are seeking a passionate and dedicated Licensed Mental Health Therapist to join our team at Mankind Therapy Inc. This full-time remote position allows you to work from the comfort of your home while making a significant impact on the lives of individuals in need of mental health support. The salary range for this role is between USD 90,000 and 104,000 per year, commensurate with experience and hours worked.

About the Organization

Mankind Therapy Inc. is a progressive mental health provider located in Hillsboro, Oregon, committed to delivering high-quality therapeutic services to a diverse clientele. Our organization prides itself on fostering a collaborative and supportive environment that prioritizes professional development, client care, and personal well-being. With a strong emphasis on accessibility and inclusivity, we aim to provide essential mental health resources to individuals navigating various challenges.

Work Environment

This role is 100% remote, allowing you to create a flexible work schedule that fits your lifestyle. You will become part of a dynamic, fully remote team focused on collaborative care, leveraging technology and innovative practices to streamline mental health services. Your interactions will predominantly occur through a user-friendly video chat platform designed for therapists, making it easy to engage with clients effectively.

Key Responsibilities

As a Licensed Mental Health Therapist at Mankind Therapy Inc., you will:

  • Conduct compassionate, ethical individual counseling sessions via secure video chat, ensuring a safe and confidential environment for all clients.
  • Utilize evidence-based, solution-focused treatment modalities that empower clients to overcome their challenges.
  • Collaborate with clients to develop personalized and effective treatment plans that align with their specific mental health needs and life goals.
  • Facilitate client self-awareness and insight into their experiences, emotions, and interpersonal relationships.
  • Monitor client progress throughout the treatment process, adjusting plans as necessary to promote healthy coping mechanisms and overall well-being.
Patient Population / Client Focus

You will primarily serve stable, low-acuity adults presenting with a range of mental health concerns. Your focus will be on helping these individuals develop essential skills to enhance their quality of life and manage symptoms more effectively. Engaging with clients from various backgrounds, you will assess their unique needs and provide tailored support to foster personal growth and resilience.

Qualifications

To be considered for this position, candidates must meet the following criteria:

  • Education: A Masterโ€™s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology is required.
  • Licensure: Applicants must hold one of the following independent licenses: Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), or Licensed Clinical Social Worker (LCSW).
  • Experience: A minimum of two years of relevant clinical experience is necessary. Candidates with limited or provisional licenses will not be considered.
  • Skills: Exceptional interpersonal skills, a compassionate approach to therapy, and strong computer literacy are essential for this role.
Preferred Experience

While not mandatory, previous experience working in a remote setting or familiarity with teletherapy practices is highly desirable. Additionally, any experience with solution-focused therapy frameworks will be advantageous to your application.

Compensation and Benefits

Mankind Therapy Inc. values the hard work and dedication of its therapists, offering a comprehensive benefits package, including:

  • A generous sign-on bonus to welcome you to our team.
  • Weekly direct deposit to ensure you receive your compensation promptly.
  • A competitive annual salary ranging between USD 90,000 to 104,000, based on your level of experience and workload.
  • A monthly healthcare stipend for full-time counselors to support your personal health and wellness needs.
  • Minimal administrative responsibilities, allowing you to focus entirely on client care, as we handle the necessary paperwork.
Career Growth Opportunities

At Mankind Therapy Inc., we are committed to your professional development and career advancement. As a part of our therapeutic team, you will have access to ongoing training and supervision opportunities, including workshops and seminars designed to enhance your clinical skills and expand your therapy toolkit. We strive to create a pathway for advancement within our organization, supporting you to reach your career aspirations.

Why Join Our Team

By becoming a member of Mankind Therapy Inc., youโ€™re not only taking a step towards personal and professional fulfillment but also joining a community that genuinely values mental health care and its providers. With unlimited referrals, an easy-to-use platform that centralizes all necessary tools for effective therapy, and a supportive team that prioritizes your well-being, you can focus on what truly mattersโ€”making a difference in the lives of your clients.

Application Information

If you're ready to take your career to the next level and join a compassionate team dedicated to providing quality mental health services, we encourage you to apply! Submit your resume today and start your journey with Mankind Therapy Inc. Our onboarding specialists will work diligently to get you fully paneled and prepared to see clients in as little as 1-3 days!