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Remote Chat Support Jobs in Windsor, CT (NOW HIRING)

Helpdesk Support

East Hartford, CT · Remote

$19.75 - $26.50/hr

Deliver remote support for trailer and vehicle setup and certification operations. * Troubleshoot remote camera systems and manage L1 responses, from power cycling to database changes. * Document ...

... support complex risks, bespoke products, and profitable growth across specialty markets ... This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ...

AVP Applied AI

Hartford, CT · On-site +1

$182K - $273K/yr

... support complex risks, bespoke products, and profitable growth across specialty markets ... This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ...

Showing results 41-60

Remote Chat Support information

See Windsor, CT salary details

$14

$25

$44

How much do remote chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chat support in Windsor, CT is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.22 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Windsor, CT?

For Remote Chat Support jobs in Windsor, CT, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Windsor, CT look for?

The top searched job categories for Remote Chat Support jobs in Windsor, CT are:

What cities near Windsor, CT are hiring for Remote Chat Support jobs?

Cities near Windsor, CT with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Windsor, CT as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 4% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,936 per year, or $25.9 per hour.

Remote Mental Health Counselor (LMHC, LMFT, LICSW) - Community Health Focus

Fortius Mental and Behavioral Services

Springfield, MA • Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Position Overview

Fortius Mental and Behavioral Services is seeking dedicated and licensed Mental Health Counselors to enhance our dynamic support network. This full-time position offers the flexibility of working 100% remotely, enabling you to maintain a work-life balance while making a meaningful impact in the lives of individuals facing mental health challenges. As an integral part of our team, you will deliver comprehensive mental health services that align with our commitment to accessibility and quality care.

About the Organization

Fortius Mental and Behavioral Services is a progressive community health clinic located in Springfield, Massachusetts, committed to empowering clients through specialized mental health support. Our mission revolves around providing compassionate care facilitated by a network of diverse counselors, including Licensed Marriage and Family Therapists (LMFT), Licensed Independent Clinical Social Workers (LICSW), Licensed Mental Health Counselors (LMHC), and other qualified professionals. Through our robust organizational framework, we ensure our therapists are equipped with the necessary resources to excel in their practice.

Work Environment

This role is entirely remote, providing the comfort and convenience of working from your own home. At Fortius, we prioritize creating an inclusive virtual workspace that fosters collaboration and professional growth. The counselor portal you will access is user-friendly, designed to streamline your practice management while reducing administrative burdens. Our support staff is committed to providing you with uninterrupted assistance to enhance your remote working experience.

Key Responsibilities
  • Conduct ethical and compassionate individual counseling sessions via secure video chat, ensuring a comfortable and private setting for clients.
  • Implement evidence-based, solution-focused treatment modalities tailored to the unique needs of each client.
  • Develop, execute, and regularly review comprehensive treatment plans to facilitate client progress and enhance mental health outcomes.
  • Assist clients in identifying insights into their thoughts and emotions, as well as help them improve their relationships.
  • Monitor client progress continuously throughout their therapy journey, making adjustments to treatment plans as required to ensure effectiveness.
  • Support clients in establishing healthy coping mechanisms that are crucial for managing symptoms and enhancing overall well-being.
Patient Population / Client Focus

You will engage primarily with stable, low-acuity adult clients who present with various mental health challenges. Your role is pivotal in assisting these individuals to develop essential life skills tailored to their personal experiences. Our goal is not only to provide support but to empower clients in gaining better control over their mental health, ultimately enhancing their quality of life.

Qualifications
  • A master's degree in a counseling-related field, such as Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A valid and current state-issued mental health counseling license allowing independent practice. We do not offer supervision, so candidates must be fully licensed; acceptably credentialed candidates include LMFT, LPC, Psychologist, and LCSW.
  • No limiting or provisional licenses; no previous disciplinary actions.
  • Diverse interpersonal skills that foster trust, empathy, and communication with clients.
  • Strong digital literacy skills, with the ability to navigate telehealth platforms efficiently.
  • Access to a reliable computer with webcam and audio capabilities for conducting videoconferencing sessions.
  • Dependable internet connection, ensuring uninterrupted telehealth services for clients.
Preferred Experience
  • Experience in providing counseling in a community health setting, demonstrating an understanding of varied patient demographics.
  • Familiarity with digital documentation and teletherapy platforms that streamline client interaction.
  • A proactive mindset towards client engagement and commitment to ongoing personal and professional development.
Compensation and Benefits

Your compensation is competitive, ranging from USD 90,000 to USD 104,000 per year based on experience and the total hours worked. We offer a sign-on bonus and a monthly healthcare stipend for full-time employees. Additionally, our payment structure ensures timely weekly direct deposits for your convenience.

Career Growth Opportunities

At Fortius, we believe in supporting our counselors’ aspirations for career advancement. With access to continual training, networking opportunities, and leadership development, you will be empowered to reach your professional goals. Our onboarding specialists will help you get paneled within just 1-3 days, allowing for a quick transition into client care.

Why Join Our Team

Joining Fortius means becoming part of a compassionate and thriving community of mental health professionals. Our emphasis on flexibility allows you to establish a work schedule that suits your lifestyle, while we take care of client acquisition, referrals, and administrative paperwork. We connect you with a full caseload typically within weeks, enabling you to devote your energy to what truly matters: helping clients improve their mental health and well-being.

Application Information

If you are a licensed mental health professional ready to make a difference, we invite you to apply. Please submit your resume along with your credentials and licensing details to begin your journey with Fortius Mental and Behavioral Services today. We are eager to expand our network and provide exceptional care to our community.