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Remote Chat Support Jobs in Manchester, CT (NOW HIRING)

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Remote Chat Support information

See Manchester, CT salary details

$14

$26

$45

How much do remote chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chat support in Manchester, CT is $26.31, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.65 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Manchester, CT?

The most popular types of Chat Support jobs in Manchester, CT are:

What are popular job titles related to Remote Chat Support jobs in Manchester, CT?

For Remote Chat Support jobs in Manchester, CT, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Manchester, CT look for?

The top searched job categories for Remote Chat Support jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for Remote Chat Support jobs?

Cities near Manchester, CT with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Manchester, CT as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $54,721 per year, or $26.3 per hour.

Remote Mental Health Therapist - Licensed Independent Clinical Social Worker (LICSW)

Company Confidential

Westfield, MA • Remote

Full-time

Posted yesterday

New


Job description

Position Overview

We are seeking an experienced and compassionate Licensed Independent Clinical Social Worker (LICSW) to join our remote team at Gotham Enterprises Ltd. This full-time position allows mental health professionals to provide critical counseling services to adults managing various emotional and mental health issues from the comfort of their own homes. With a competitive salary range of USD 90,000 to 104,000 annually and a substantial sign-on bonus, this is a perfect opportunity for licensed therapists looking to balance their professional and personal lives.

About the Organization

Gotham Enterprises Ltd. is dedicated to enhancing community wellness through accessible mental health care. We operate a Community Health Clinic based in Westfield, Massachusetts, focusing on delivering quality therapeutic services to individuals in need. Our mission prioritizes holistic well-being, ensuring clients receive the support they need to navigate their emotional and psychological challenges. With a focus on a remote work structure, we offer therapists the flexibility to provide care in a setting that promotes both comfort and productivity.

Work Environment

This is a 100% remote position, where mental health counselors have the flexibility to design their own work schedules. As part of a supportive team, you will utilize our advanced Counselor Dashboard, a comprehensive online platform designed to streamline your scheduling, client management, and therapy services. By minimizing administrative tasks, we empower our counselors to focus on what matters most—providing exceptional care to clients. You will also enjoy a seamless onboarding process, joining a company that prioritizes the well-being of its staff as much as its clients.

Key Responsibilities
  • Provide individualized counseling services via secure video chat, supporting emotionally struggling adults in their journey toward mental wellness.
  • Conduct thorough evaluations to assess emotional and mental disorders, including grief, anxiety, and stress-related challenges.
  • Encourage clients to express their feelings and experiences, facilitating a deeper understanding of themselves and their interpersonal relationships.
  • Craft and implement evidence-based treatment plans tailored to clients' needs, utilizing your clinical expertise to guide sessions.
  • Monitor client progress and adapt treatment strategies as needed, helping individuals develop healthy coping strategies.
  • Navigate and utilize our comprehensive case management system to document treatment efficiently without compromising client care.
Patient Population / Client Focus

Your primary client base will consist of stable adults seeking support in navigating various emotional challenges. Our meticulous screening process ensures that only clients with low acuity reach you, allowing you to provide targeted and effective therapeutic interventions. You will engage with clients from diverse backgrounds, fostering a holistic approach that recognizes individual differences and specific needs.

Qualifications
  • A Master's degree in Social Work, Psychology, Marriage and Family Therapy, or Mental Health Counseling.
  • Possession of an active, independent license in clinical social work (LICSW). Note: We do not accept limited or provisional licenses, ensuring our clients receive service from seasoned professionals.
  • Strong computer literacy and comfortable use of telehealth platforms and virtual communication tools.
Preferred Experience

In addition to the qualifications listed, candidates with experience in working with adult clients experiencing anxiety, depression, trauma, or relationship issues will be highly valued. The ability to create a therapeutic rapport quickly and effectively is paramount, as is experience in using solution-focused therapy methodologies or similar evidence-based practices.

Compensation and Benefits
  • A competitive salary that ranges from USD 90,000 to 104,000 annually, commensurate with hours worked and experience.
  • An attractive sign-on bonus aimed at rewarding your commitment to mental health excellence.
  • Weekly direct deposit for prompt and reliable payroll.
  • A monthly healthcare stipend for full-time counselors to ensure your health and well-being.
  • Minimal paperwork ensures a focus on client care and maximizes your productivity and satisfaction.
Career Growth Opportunities

At Gotham Enterprises Ltd, we believe in nurturing talent and fostering professional development. You will have opportunities for continued education and participation in workshops, as well as potential pathways to leadership roles within our organization. As we grow, you will grow with us, contributing to the evolution of our mental health care approach.

Why Join Our Team

Joining our team means becoming part of a community that prioritizes quality care for clients and a supportive environment for its counselors. You will benefit from a steady flow of clients, allowing you to build a fulfilling practice without the burden of marketing. Experience the difference of working with a dedicated organization that understands the importance of mental health care in our communities and empowers you to be your best self professionally.

Application Information

If you are a fully licensed mental health professional looking to make a meaningful impact while appreciating the flexibility of remote work, we invite you to apply. Submit your resume and any relevant certifications to start your journey with Gotham Enterprises Ltd today!