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Remote Chat Support Jobs in Windsor, CT (NOW HIRING)

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Remote Chat Support information

See Windsor, CT salary details

$14

$25

$44

How much do remote chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chat support in Windsor, CT is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.22 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Windsor, CT?

For Remote Chat Support jobs in Windsor, CT, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Windsor, CT look for?

The top searched job categories for Remote Chat Support jobs in Windsor, CT are:

What cities near Windsor, CT are hiring for Remote Chat Support jobs?

Cities near Windsor, CT with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Windsor, CT as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 4% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,936 per year, or $25.9 per hour.

Remote Licensed Mental Health Counselor (Full-Time) - Springfield, MA

Guide Point Health & Rehabilitation Center

Springfield, MA • Remote

Full-time

Posted 20 days ago


Job description

Position Overview

Guide Point Health & Rehabilitation Center is seeking compassionate and skilled Licensed Mental Health Counselors (LMHC, LMFT, LICSW) to join our dynamic team on a full-time basis. In this role, you will provide remote counseling services to clients, utilizing your expertise to enhance their mental health and overall well-being. This position offers flexibility in scheduling, allowing you to balance your professional and personal commitments effectively.

About the Organization

Guide Point Health & Rehabilitation Center, located in Springfield, Massachusetts, is committed to providing high-quality mental health services to individuals in need. Our community health clinic focuses on a patient-centered approach that emphasizes dignity, respect, and individualized care. We prioritize our staff’s professional growth and well-being, offering a work environment that values collaboration, innovation, and autonomy.

Work Environment

As a fully remote position, this role offers maximum flexibility, allowing you to conduct sessions from home or any location of your choice. You will have access to an all-in-one counselor dashboard, enabling real-time video and text sessions, as well as secure messaging with clients. Our technological infrastructure reduces administrative burdens so you can focus on what you do best—supporting your clients.

Key Responsibilities
  • Conduct individual counseling sessions via secure video chat, delivering personalized care that addresses the unique needs of each client.
  • Facilitate discussions with clients about their feelings and experiences, guiding them to gain insight into their mental health and interpersonal relationships.
  • Act as an advocate for clients, assisting them in identifying and defining achievable mental health goals.
  • Evaluate clients’ mental health conditions comprehensively and formulate effective treatment plans that utilize a solution-focused approach rooted in evidence-based practices.
Patient Population / Client Focus

In this position, you will work with a carefully screened population of stable adults with low acuity mental health concerns. Our client base is diverse, and we ensure that you are matched with individuals whose needs align with your specialties and preferences. You will be providing essential support without the stress of managing more severe mental health cases, allowing for a more focused therapeutic process.

Qualifications
  • Master's degree in Social Work, Mental Health Counseling, Psychology, or Marriage and Family Therapy from an accredited institution.
  • Current and unrestricted state licensure as a Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Licensed Independent Clinical Social Worker (LICSW).
  • Strong interpersonal skills and a genuinely sympathetic nature toward clients and their situations.
  • Proficiency in computer systems and the ability to effectively utilize telehealth technology.
Preferred Experience

While not mandatory, candidates with previous experience in teletherapy or remote counseling environments will find this role particularly well-suited to their skill set. Additionally, familiarity with various therapeutic modalities and treatment strategies will enhance your effectiveness in this position.

Compensation and Benefits

The annual salary for this position ranges from USD 90,000 to USD 104,000, commensurate with experience and weekly hours worked. We offer a sign-on bonus, a monthly healthcare stipend for full-time counselors, and direct deposit on a weekly basis, ensuring that your compensation is consistent and timely. Join us for the opportunity to build your practice with minimal paperwork while focusing on client care.

Career Growth Opportunities

At Guide Point, we are committed to fostering your professional development. We provide resources for ongoing training, access to mentorship programs, and opportunities to expand your skills through continuing education. With a supportive environment and a steady influx of clients, you can quickly develop a full caseload while advancing your career within our organization.

Why Join Our Team

Joining Guide Point Health & Rehabilitation Center means becoming a part of a collaborative and supportive community. We respect your need for work-life balance and enhance your professional journey with unlimited administrative and technological support. Experience increased job satisfaction as you focus on serving clients without the burdens of excessive paperwork or marketing responsibilities.

Application Information

If you are ready to take the next step in your career and make a meaningful impact in the lives of others, we encourage you to apply by submitting your resume today. Indicate your licensure and state of licensing within your application. Join our dedicated team and help us improve mental health care within our communities!