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Remote Chat Support Jobs in Wichita, KS (NOW HIRING)

MCI Careers

Call CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We understand the importance of balance and support, which is why we offer a variety of benefits ...

MCI Careers

Call CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We understand the importance of balance and support, which is why we offer a variety of benefits ...

MCI Careers

Contact CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We understand the importance of balance and support, which is why we offer a variety of benefits ...

MCI Careers

Contact CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We understand the importance of balance and support, which is why we offer a variety of benefits ...

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Showing results 21-40

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Wichita, KS

Remote Chat Support information

See Wichita, KS salary details

$12

$23

$39

How much do remote chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote chat support in Wichita, KS is $23.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $25.38 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Wichita, KS?

The most popular types of Chat Support jobs in Wichita, KS are:

What are popular job titles related to Remote Chat Support jobs in Wichita, KS?

For Remote Chat Support jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Wichita, KS look for?

The top searched job categories for Remote Chat Support jobs in Wichita, KS are:

What cities near Wichita, KS are hiring for Remote Chat Support jobs?

Cities near Wichita, KS with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Wichita, KS as of August 2026, with employment types broken down into 65% Full Time, 16% Part Time, 3% Temporary, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,469 per year, or $23.3 per hour.

Remote Customer Service Representative

MCI Military Recruitment

Mcconnell Air Force Base, KS • Remote

$14/hr

Full-time

Re-posted 4 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling 

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers