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Remote Chat Support Jobs in Wheaton, IL (NOW HIRING)

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Remote Chat Support information

See Wheaton, IL salary details

$13

$25

$43

How much do remote chat support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote chat support in Wheaton, IL is $25.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $27.40 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Wheaton, IL?

The most popular types of Chat Support jobs in Wheaton, IL are:

What are popular job titles related to Remote Chat Support jobs in Wheaton, IL?

For Remote Chat Support jobs in Wheaton, IL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Wheaton, IL look for?

The top searched job categories for Remote Chat Support jobs in Wheaton, IL are:

What cities near Wheaton, IL are hiring for Remote Chat Support jobs?

Cities near Wheaton, IL with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Wheaton, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $52,365 per year, or $25.2 per hour.

Remote Licensed Mental Health Counselor (LCPC, LMFT, LCSW) Opportunity at Better You Mental and Well

Better You Mental and Wellness Center

Chicago, IL • Remote

Full-time

Posted 2 days ago

New


Job description

Position Overview

Better You Mental and Wellness Center is seeking dedicated and compassionate Licensed Mental Health Counselors to join our team on a full-time basis. As a Remote Counselor, you will be instrumental in providing mental health services to a diverse client base from the comfort of your home, facilitating improvement in their well-being through individualized care and support.

About the Organization

At Better You Mental and Wellness Center, we believe in a holistic approach to mental health that emphasizes personalized care. Based in Chicago, Illinois, we are committed to enhancing the lives of our clients through evidence-based practices, while offering our counselors a supportive environment that promotes professional growth. We prioritize competitive compensation, comprehensive administrative support, and a strong emphasis on work-life balance.

Work Environment

This remote position enables you to manage your own schedule, allowing you to work at times that fit best with your personal life. You can conduct sessions via video chat, fostering a flexible yet productive environment. Our technological platform ensures that you have all necessary tools at your fingertips, with minimal paperwork so you can focus on what you do best—counseling. Your work will be supported by a robust dashboard that allows you to manage client information seamlessly and conduct sessions efficiently.

Key Responsibilities
  • Provide individual counseling sessions via video chat to clients, focusing on their unique mental health needs.
  • Encourage clients to explore their emotions, experiences, and relationships to cultivate self-awareness and personal growth.
  • Act as an advocate for clients, assisting them in setting and achieving their mental health goals utilizing a solution-focused approach.
  • Evaluate clients' mental health conditions thoroughly and create tailored treatment plans that integrate your clinical expertise.
Patient Population / Client Focus

Your clients will be carefully screened to ensure they are stable adults with low acuity levels. You will not be working with severe mental health cases, allowing you to focus on providing effective therapeutic interventions to clients aligned with your specialties and demographic preferences. This thoughtful matching enhances the therapeutic relationship and improves client outcomes.

Qualifications
  • A completed Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Licensure: Must hold a full and unrestricted license in your state, specifically as either a Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Professional Counselor (LCPC), or Licensed Clinical Social Worker (LCSW).
  • No limited or provisional licenses will be considered. Candidates must also be in good standing without any disciplinary actions.
  • Strong interpersonal skills coupled with a sympathetic nature to foster meaningful client relationships.
  • Proficient with computer systems and digital communication platforms.
Preferred Experience

While not mandatory, experience in telehealth counseling and familiarity with electronic health record systems are advantageous. Additionally, candidates with a background in specific therapy modalities will enhance their applicability to assigned client needs.

Compensation and Benefits

The salary range for this position is competitive, ranging from USD 90,000 to 100,000 annually, commensurate with experience and hours worked. We offer a sign-on bonus and benefits such as:

  • Weekly direct deposit payments.
  • A monthly healthcare stipend for full-time counselors to help cover medical expenses.
  • Minimal documentation requirements that allow you to focus on your practice instead of administrative work.
  • Unlimited referrals to keep your schedule filled without the burden of marketing efforts.
Career Growth Opportunities

Better You Mental and Wellness Center is dedicated to fostering the professional development of our counselors. As you gain experience and demonstrate your expertise, you may have opportunities to take on leadership roles, mentor new counselors, or contribute to our clinical programs, thereby expanding your professional repertoire and enhancing your impact on client care.

Why Join Our Team

Joining Better You Mental and Wellness Center means becoming part of a community that values your expertise and well-being. We support mental health professionals through flexible working conditions, strong administrative support, and a focus on maintaining a healthy work-life balance. Our comprehensive onboarding process enables you to start providing care quickly, often within days of being hired.

Application Information

If you are a licensed mental health professional eager to make a difference in the lives of clients and thrive in a supportive remote work environment, we invite you to apply. Please submit your resume along with your state and license information today to join our dedicated team at Better You Mental and Wellness Center.