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Remote Chat Support Jobs in Wheaton, IL (NOW HIRING)

Insight Global

Technical Support Specialist

Chicago, IL · Remote

$18 - $20/hr

Contract with right to hire REMOTE within driving distance to an office: Chicago, IL, New York, NY ... This role supports a globally recognized, full‐service law firm known for handling high‐stakes ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Wheaton, IL

Remote Chat Support information

See Wheaton, IL salary details

$13

$25

$43

How much do remote chat support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote chat support in Wheaton, IL is $25.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $27.40 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Wheaton, IL?

The most popular types of Chat Support jobs in Wheaton, IL are:

What are popular job titles related to Remote Chat Support jobs in Wheaton, IL?

For Remote Chat Support jobs in Wheaton, IL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Wheaton, IL look for?

The top searched job categories for Remote Chat Support jobs in Wheaton, IL are:

What cities near Wheaton, IL are hiring for Remote Chat Support jobs?

Cities near Wheaton, IL with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Wheaton, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $52,365 per year, or $25.2 per hour.

Remote Insurance Sales - CHICAGO, IL (60629) | Paid Training & Growth

Globe Life AIL - McQuade Organization

Chicago, IL • Remote

$75K - $100K/yr

Full-time

Medical, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Now hiring Remote Insurance Producers in Chicago, IL Earn $75K–$100K+, paid training, no cold calling, and fast-track leadership opportunities

Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!

Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.


Qualifications:

You’ll love this job if you’re:

  •  An advocate – You care deeply about the customer experience and stop at nothing to deliver value.
  •  A creative problem solver – You can think outside the box and find the best solution using available tools.
  • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication.
  •  A helper – You’re patient and understanding, committed to creating positive interactions.
  •  An organized multitasker – You juggle tasks with ease and maintain high productivity.
  •  A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed.


Responsibilities:

  • Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.


What We’re Looking For:

  • Excellent written and verbal communication skills.
  • Commitment to working hard to grow.
  • A customer-first mindset with a strong desire to assist others.
  • Previous customer service or soft sales experience is a plus.
  • Comfort with live chat, email communication, and CRM platforms.
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset – we value coach ability over perfection!

 Don’t meet every qualification? Tell us in your application how your unique skills make you a great fit.

What We Offer:

  •  Weekly pay plus performance-based bonuses
  •  Health, life, and retirement benefits
  •  Merit-based promotions and opportunities for advancement into leadership roles
  • A supportive, team-oriented culture that values your growth

Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.

***Commission Based 

Insurance Producer Jobs Chicago, Remote Insurance Sales 60639, Life Insurance Careers Chicago, IL Insurance Producer Remote Jobs.