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Remote Chat Support Jobs in Wheaton, IL (NOW HIRING)

Essence Journey

Remote Customer Support Associate

Chicago, IL · Remote

$18 - $24.75/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

K2

Service Desk Analyst - Remote (After Hours)

Chicago, IL · Remote

$36K - $39K/yr

​ Service Desk Analyst (Remote - U.S.) Jumpstart your career in the dynamic Legal/IT sector with ... Provide over-the-phone, email, and chat support. * Identify, diagnose, and resolve all customer ...

Globe Life

Be Seen First

Remote Customer Support

Chicago, IL · Remote

$60K - $80K/yr

Job Overview We are seeking a dedicated and enthusiastic Remote Customer Support to join our team. The successful candidate will be responsible for exceptional communication with clients, accurate ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Remote Chat Support information

See Wheaton, IL salary details

$13

$25

$43

How much do remote chat support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote chat support in Wheaton, IL is $25.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $27.40 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.
More about Remote Chat Support jobs
What are the most commonly searched types of Chat Support jobs in Wheaton, IL? The most popular types of Chat Support jobs in Wheaton, IL are:
What are popular job titles related to Remote Chat Support jobs in Wheaton, IL? For Remote Chat Support jobs in Wheaton, IL, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Wheaton, IL look for? The top searched job categories for Remote Chat Support jobs in Wheaton, IL are:
What cities near Wheaton, IL are hiring for Remote Chat Support jobs? Cities near Wheaton, IL with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Wheaton, IL as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,365 per year, or $25.2 per hour.
Online-Chat Specialist

Online-Chat Specialist

Plainfield Counseling Center, LLC

Plainfield, IL • Remote

$28 - $35/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Description:

We are looking for a highly motivated and customer-oriented Online Chat Support Specialist to join our team. In this role, you will be responsible for providing outstanding support to customers through digital communication platforms. You will engage with customers, answer their questions, resolve issues, and ensure a positive experience across various digital channels.

Job Responsibilities:

  • Respond to online chat inquiries from individuals seeking therapy services
  • Provide emotional support and guidance to clients through online chats
  • Assess and prioritize chat requests based on urgency and severity
  • Maintain confidentiality and adhere to ethical guidelines during chat interactions
  • Refer clients to appropriate resources or therapists as needed

Essential Qualifications:

  • Minimum of 2 years of experience in customer support or a related field
    • <>Excellent written communication skills
  • Empathy and understanding towards individuals seeking help
  • Ability to multitask and handle multiple chat conversations simultaneously
  • Knowledge of mental health and counseling services is a plus

Desired Experience:

  • Experience working in a counseling center or mental health facility
  • Previous experience in providing online support or counseling

Salary & Benefits:

  • Competitive hourly salary ranging from $28 to $35
  • Opportunity to work remotely from any location in United States
  • Potential for growth within the organization
  • Training and development opportunities to enhance skills