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Remote Chat Support Jobs in Springville, UT (NOW HIRING)

Customer Support - French

Orem, UT · Remote

$14.75 - $19/hr

This is an in-house position, and we are not looking to hire remote employees at this time ... Provide basic customer support and account maintenance via phone, email, or chat * Scope customers ...

... chat and resolve technical support issues in this product area. This may include installing ... Responding to technical support ticket and providing remote support to customers * Working with ...

... chat and resolve technical support issues in this product area. This may include installing ... Responding to technical support ticket and providing remote support to customers * Working with ...

Agent Support Representative

Orem, UT · Remote

$19.25 - $25.50/hr

As an Agent Support Representative at Precoa, you'll play a central role in helping our field sales ... Communicate clearly across phone, email, and chat while building trust with colleagues who rely on ...

Agent Support Representative

Orem, UT · On-site +1

$16.25 - $21.75/hr

As an Agent Support Representative at Precoa, you'll play a central role in helping our field sales ... Communicate clearly across phone, email, and chat while building trust with colleagues who rely on ...

Agent Support Representative

Orem, UT · On-site +1

$16.25 - $21.75/hr

As an Agent Support Representative at Precoa, you'll play a central role in helping our field sales ... Communicate clearly across phone, email, and chat while building trust with colleagues who rely on ...

Social Media Travel Planner - Remote About the Role We're seeking a Social Media Travel Planner to ... Book seamless journeys via email, chat, and phone with accuracy and enthusiasm * Use social media ...

You will support them on the phone and through email and chat. Qualifications * 1 year of customer ... Previous remote work from home experience a plus * Quick learner and able to work independently

You will support them on the phone and through email and chat. Qualifications * 1 year of customer ... Previous remote work from home experience a plus * Quick learner and able to work independently

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

... chat to answer questions, troubleshoot issues, and make sure they get the most value out of our ... support, or help desk roles, ideally in a SaaS or software environment. * Excellent verbal and ...

Insurance Sales Agent

Lehi, UT · On-site +1

$20.10 - $31.54/hr

Respond to customer inquiries via phone, email, and chat, providing accurate policy information and ... Bilingual proficiency in English and Spanish for enhanced customer support capabilities

Respond to customer inquiries via phone, email, and chat, providing accurate policy information and ... Bilingual proficiency in English and Spanish for enhanced customer support capabilities

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Remote Chat Support information

See Springville, UT salary details

$13

$24

$41

How much do remote chat support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote chat support in Springville, UT is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.39 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Springville, UT? For Remote Chat Support jobs in Springville, UT, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Springville, UT look for? The top searched job categories for Remote Chat Support jobs in Springville, UT are:
What cities near Springville, UT are hiring for Remote Chat Support jobs? Cities near Springville, UT with the most Remote Chat Support job openings:
Customer Support - French

Customer Support - French

SecurityMetrics

Orem, UT • Remote

$14.75 - $19/hr

Other

Posted 12 days ago


Job description

Customer Support Representative

SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. This is an in-house position, and we are not looking to hire remote employees at this time. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cyber security threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of basic to intermediate computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!

Responsibilities

  • Provide basic customer support and account maintenance via phone, email, or chat
  • Scope customers to determine their PCI Self Assessment Questionnaire type
  • Help customers navigate and understand the PCI Self Assessment Questionnaire

Required Skills and Experience

  • Fluent in English and French
  • Customer Support experience
  • Call center experience
  • Basic computer skills (i.e. typing, email, web browser)
  • Technical troubleshooting
  • Desire to learn and grow
  • Excellent written and oral communication skills
  • Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns

Preferred Skills and Experience

  • Familiar with PCI-DSS
  • HTML and JavaScript knowledge
  • Basic understanding of networks and network devices
  • Industry certifications (CompTIA Network+, Security+, Cisco CCENT, CCNA, etc.)