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Remote Chat Support Jobs in Springfield, PA (NOW HIRING)

Customer Support Coordinator

Barrington, NJ · Remote

$18 - $22.75/hr

This is a 100% remote role About US Zeitview is the leading intelligent aerial imaging company for ... Experience supporting customers via email, live chat, phone, and video conferencing. * Excellent ...

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Wilmington, DE · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Remote Chat Support information

See Springfield, PA salary details

$13

$24

$42

How much do remote chat support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote chat support in Springfield, PA is $24.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $26.78 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Springfield, PA? The most popular types of Chat Support jobs in Springfield, PA are:
What job categories do people searching Remote Chat Support jobs in Springfield, PA look for? The top searched job categories for Remote Chat Support jobs in Springfield, PA are:
What cities near Springfield, PA are hiring for Remote Chat Support jobs? Cities near Springfield, PA with the most Remote Chat Support job openings:
Infographic showing various Remote Chat Support job openings in Springfield, PA as of July 2026, with employment types broken down into 53% Full Time, 5% Part Time, and 42% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $51,110 per year, or $24.6 per hour.

Customer Support Specialist

Remote Talent Cloud

Philadelphia, PA • Remote

$20/hr

Contractor

Posted 3 days ago

New


Job description

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements

We're looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr