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Home Based Chat Support Jobs in Springfield, PA (NOW HIRING)

Proud Moments

In-Home Based BCBA

Mount Holly, NJ · On-site +1

$80 - $95/hr

Our clinical support team makes sure you are able to focus on providing excellent clinical services to our learners and not administrative work. We are actively seeking Board Certified Behavior ...

Proud Moments

In-Home Based BCBA

Mount Holly, NJ

$80 - $95/hr

Our clinical support team makes sure you are able to focus on providing excellent clinical services to our learners and not administrative work. We are actively seeking Board Certified Behavior ...

Proud Moments

In-Home Based BCBA

Mount Holly, NJ

$80 - $95/hr

Our clinical support team makes sure you are able to focus on providing excellent clinical services to our learners and not administrative work. We are actively seeking Board Certified Behavior ...

Contemporary Staffing Inc

Banking CSR

Blue Bell, PA · On-site

$18.50/hr

This fully remote, Pennsylvania based opportunity requires someone who thrives in a structured ... Deliver responsive phone, email, and chat support to customers seeking assistance with various ...

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All JobsHome Based Chat Support JobsHome Based Chat Support Jobs in Springfield, PA

Home Based Chat Support information

See Springfield, PA salary details

$13

$24

$42

How much do home based chat support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for home based chat support in Springfield, PA is $24.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $26.78 per hour, depending on experience, location, and employer.

What is a home based chat support?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

What does a home based chat support do?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

What are the key skills and qualifications needed to thrive in home based chat support, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

Are remote home based chat support jobs legit?

Remote home based chat support jobs are legitimate positions offered by reputable companies that involve assisting customers via online chat platforms. However, job seekers should verify the employer's credibility, avoid jobs that require upfront payments, and ensure clear job descriptions before accepting offers.

How do you become a home based chat support agent?

To become a home based chat support agent, candidates typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or customer service software. Many employers require prior customer service experience and a reliable internet connection, and some may prefer certifications in customer support or related fields.

What are the most commonly searched types of Chat Support jobs in Springfield, PA?

The most popular types of Chat Support jobs in Springfield, PA are:

What cities near Springfield, PA are hiring for Home Based Chat Support jobs?

Cities near Springfield, PA with the most Home Based Chat Support job openings:

Home Based Chat Support jobs near you

Behavior Technician - Home Based

Woodstown, NJ

Proud Moments
501 - 1,000 employees

6.3

Company rating: 6.3 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

101st of 243 rated social care providers

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Proud Momentsexternal

$20 - $30/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

New

Job description

Overview

Proud Moments ABA is a national behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21.   We are looking for Behavior Technicians (BT's) to join our growing team.  Our BT's are an essential part of the treatment team- providing 1-1 specialized treatment in partnership with our Board Certified Behavior Analysts to our clients in a home-based setting.  If you are looking for a career that allows you to provide life changing treatment to children this could be the role for you - if you have the passion we have the training!

What Proud Moments can offer you:

  • Flexible part-time/evening/afternoon hours 
  • Paid training and support to feel confident in your ability to execute treatment plans
  • Fun, challenging, fulfilling, team-oriented, work environment 
  • The ability to positively impact the lives of families and their children on the autism spectrum
  • Competitive compensation
  • Career growth
  • Medical, dental, vision, 401k (for full time employees)

What you will bring to the role:

  • A passion and love for working with children
  • Ability to work in an everchanging, fast paced environment
  • Have a strong, reliable work ethic (your clients depend on you)
  • Ability to work both independently and in a team environment
  • Strong communication skills and ability to interact with children and parents
  • Fun, creative, and innovative ideas to engage your client
Responsibilities
  • Work one-on-one with a client in their home to implement behavioral plans designed by Board Certified Behavior Analyst (BCBA)
  • Collect data to monitor the progress and effectiveness of the individualized treatment plan and report progress
  • Support BCBA with training families on implementing individualized treatment plans
  • Be responsive to the needs and requests of clients, their families, and supervisors
  • Maintain clear lines of communication with families, supervisors, and other applicable parties
  • Physically keep up with clients as they move about the session area(s). This will require many physical activities including, but not limited to, standing, sitting, bending, lifting 25+ pounds, running, squatting, kneeling, and generally keeping pace with children from 2-15 years old
  • Any other tasks outlined by BCBA/LBA
  • SCHEDULE: Monday 6pm-8pm, Tuesday 630pm-8pm, Friday 4pm-8pm, Saturday flexible of either 9am-12pm or after 330pm (3-4 hour session)
Qualifications
  • High school diploma or GED required
  • Prior experience working with children preferred
  • Prior experience providing support to children or adults with behavioral challenges, developmental delays, or special needs preferred
  • Exposure to Autism Spectrum Disorder (ASD) or other developmental disabilities is preferred, though comprehensive training will be provided
  • Reliable personal transportation with the ability to commute consistently to assigned work locations
  • Ability to maintain confidentiality of client, family, and organizational information in accordance with HIPAA and company policies
  • Demonstrated ability to prioritize and manage multiple tasks simultaneously in a fast-paced, client-focused environment
  • Clear verbal and written communication skills, with the ability to follow detailed instructions and document information accurately
  • Strong problem-solving skills and attention to detail, with the ability to stay organized and adapt to changing schedules or priorities

Comp $20-$30 per hour

#BT3

Employment Type: PART_TIME

What Proud Moments ABA employees say

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