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Remote Chat Support Jobs in Spring Hill, FL (NOW HIRING)

Your Role as a Partner Support Specialist: The PSS will manage the day-to-day activities and growth ... Remote work opportunities * Paid company holidays * Appspace Quiet Fridays (No non-essential ...

Your Role as a Partner Support Specialist: The PSS will manage the day-to-day activities and growth ... Remote work opportunities * Paid company holidays * Appspace Quiet Fridays (No non-essential ...

Virtual Teacher

Tampa, FL · On-site +1

$44K/yr

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

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Remote Chat Support information

See Spring Hill, FL salary details

$12

$22

$37

How much do remote chat support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote chat support in Spring Hill, FL is $22.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $24.09 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Spring Hill, FL? The most popular types of Chat Support jobs in Spring Hill, FL are:
What are popular job titles related to Remote Chat Support jobs in Spring Hill, FL? For Remote Chat Support jobs in Spring Hill, FL, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Spring Hill, FL look for? The top searched job categories for Remote Chat Support jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Remote Chat Support jobs? Cities near Spring Hill, FL with the most Remote Chat Support job openings:
Infographic showing various Remote Chat Support job openings in Spring Hill, FL as of August 2026, with employment types broken down into 73% Full Time, 9% Temporary, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,965 per year, or $22.1 per hour.

988 Chat/Text Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)

First Contact

Clearwater, FL • Remote

Full-time

Re-posted 23 days ago


Job description

Salary: $25.00 hr

***Must already live in the Tampa Bay, Florida, area to be eligible for this role***

***Training for this position will be in person at our Clearwater administrative office for three weeks***


Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.

  • Answer incoming chat and text messages from the 988 Crisis and Suicide Lifeline from clients needing online emotional support.
  • Ensure you meet all 988 Crisis and Suicide Lifeline performance metrics.
  • Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation.
  • Use the least invasive approach to service provision.
  • Provide referrals, deploy mobile crisis units, and engage law enforcement in active rescue, as needed.
  • Complete and pass all Lifeline Simulation Training modules as required.
  • Participate in, at least, two Lifeline Simulation Training modules per year, as required.
  • Score at least 85% monthly in quality assurance monitoring.
  • Seek to attain American Association of Suicidology (AAS) crisis certification, when eligible.
  • Build and maintain relationships with visitors that show respect, build trust, and confidentiality during and after the conversation.
  • Serve and participate in national, state, and local meetings, committees, community activities, and outreach events,as required.
  • Actively participate in ongoing supervision, training, and team meetings.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Follow all organizations policies, practices, and procedures.

Qualification/Requirements:

  • Excellent verbal communication, customer service, and time management skills.
  • Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients or members of the community. Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization.
  • Ability to add, subtract, multiply and divide. Ability to problem-solve and manage a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Strong data entry skills.
  • Proficient personal computer skills including e-mail, recordkeeping, routine database activity, word processing, spreadsheet, graphics, etc..
  • Ability to handle multiple tasks simultaneously.
  • Seeking a supportive and collaborative team member.

Education/Training/Experience

    • Bachelors Degree from a four-year college or university or higher is preferred.
    • A high school diploma or equivalent with a combination of experience may be considered.
    • One year or more of related crisis, mental health, or substance abuse experience is required.
    • Experience handling crisis chat or text message conversations is required.
    • Health and Human Services background preferred.
    • Above-average computer skills preferred.

    Physical Demands:

    Moderate physical activity performing somewhat strenuous daily activities of a primarily administrative nature. Includes sitting and/or standing for extended periods of time with the ability to lift up to 10 lbs.


    Manual dexterity is sufficient to reach/handle items, work with the fingers, and perceive attributes of objects and materials.


    Other:

    • Level II Background Screen
    • Valid State of Florida Drivers License