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Remote Chat Representative Jobs in Spring Hill, FL

Liveops

Remote Customer Service Representative

Tampa, FL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Lutz, FL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

InsuraTec

Sales Representative (Remote)

Lutz, FL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Tampa, FL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Dunedin, FL · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

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Remote Chat Representative information

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How much do remote chat representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote chat representative in Spring Hill, FL is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Chat Representative, and why are they important?

To thrive as a Remote Chat Representative, you need excellent written communication skills, fast and accurate typing, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in resolving customer inquiries efficiently. These skills and qualities ensure prompt, clear, and effective support, leading to high customer satisfaction in a virtual environment.

What are some common challenges faced by Remote Chat Representatives, and how can they be managed?

Remote Chat Representatives often need to juggle multiple conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also make it challenging to collaborate with teammates or get immediate support from supervisors. To manage these challenges, it's important to develop strong multitasking and communication skills, use collaboration tools effectively, and proactively reach out to team members or leads when clarification is needed. Many companies offer ongoing training and virtual team meetings to help remote representatives stay connected and supported.

What are remote chat representatives?

Remote chat representatives are customer service professionals who communicate with clients or customers through online chat platforms, rather than in person or over the phone. They typically answer questions, resolve issues, and provide support for products or services, all from a remote location such as their home. This role requires strong written communication skills, the ability to multitask, and proficiency with chat software and customer service tools. Remote chat representatives are employed in various industries, including retail, technology, and financial services.

What is the difference between Remote Chat Representative vs Remote Customer Service Agent?

AspectRemote Chat RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home or remote locationOnline, from home or remote location
Industry UsageCustomer support via live chatCustomer support via phone, email, or chat
Common Search IntentJobs involving live chat supportJobs involving customer support across channels

Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.

What are the most commonly searched types of Chat Representative jobs in Spring Hill, FL? The most popular types of Chat Representative jobs in Spring Hill, FL are:
What are popular job titles related to Remote Chat Representative jobs in Spring Hill, FL? For Remote Chat Representative jobs in Spring Hill, FL, the most frequently searched job titles are:
What job categories do people searching Remote Chat Representative jobs in Spring Hill, FL look for? The top searched job categories for Remote Chat Representative jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Remote Chat Representative jobs? Cities near Spring Hill, FL with the most Remote Chat Representative job openings:
Remote Chat Representative jobs near you

Chat Ticketing Support Representative

Leading Edge Connections, LLC

Tampa, FL • On-site, Remote

$14 - $16/hr

Contractor

Posted 29 days ago

Job description

Job Description: Chat Ticketing Support Representative - 100% Remote Position
Join the LEC Family-where connection, fun, and flexibility meet great customer service!
Leading Edge Connections, LLC is a full-service virtual contact center built around people and performance. Our 100% remote teams thrive on collaboration, innovation, and heart-because great results come from great people.
Do you love helping others and keeping things running smoothly behind the screen? Are you quick on your keyboard and passionate about delivering top-tier customer experiences?
Day-to-Day Project Tasks:
  • Support customers via chat, email, and phone through Gorgias and other CRM tools.
  • Help fans with orders, password resets, website support, and product troubleshooting.
  • Use and maintain macros, tags, and workflows to streamline service.
  • Accurately document interactions and follow up on open issues.
  • Identify trends or recurring issues and share insights with the team.
  • Deliver quick, thoughtful, and empathetic resolutions-ideally on the first contact!

What We're Looking For:
  • Previous CRM experience required (Gorgias a big plus!)
  • Strong typing, multitasking, and communication skills.
  • Positive, team-oriented attitude-and a love for helping people.

If you're ready to join a remote team that values energy, excellence, and connection-apply today and let's make great customer experiences together!
Qualifications:
  • 1-3 years call center chat/call/ticketing experience required
  • Technical experience strongly preferred, experience in current CRMs
  • Ability to type 30 wpm with 90% accuracy or above consistently
  • Strong messaging communication skills, active listening abilities
  • Ability to work independently and utilize resources to resolve customer issues
  • Great understanding of text and chat acronyms
  • Have excellent grammar, but also know when to use the lingo
  • Previous work from home experience preferred
  • Committed to meeting client metrics & goals/ability to implement actions for improvement

• Must have a High School Diploma or equivalent
Hardware/Software Requirements:
  • Your own computer (you have the freedom to create your own home office)
  • Processor: Intel® Core™ i5 5200 Series or greater: all computers must be at least 4-cores with those being performance cores
    • ex: if you have a 10 core computer with only 2 efficiency cores, then you do not have a 4-core processor.)
      • Please double check your computer setting to ensure you have 4-cores
  • Memory: 8GB on Windows 10 or higher / 10 64 bits
  • Screen Resolution: 1280x768 or higher
  • dual monitors required
    • (this will ensure you can work efficiently on client systems)
  • Reliable High Speed Internet with an ethernet connection.
  • USB headset (noise canceling)
  • NO Chromebooks, iPads, MacBooks, netbooks, or any type of tablet (Must be a laptop or a desktop)
  • Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system)
  • Must be hardwired to router
  • Firewall must be enabled (Will be checked prior to allowing login to system)

Responsibilities
  • Express genuine empathy and concern for your customers' issues and address as if they were your own
  • Answer, evaluate and prioritize requests from customers having questions or experiencing problems with services or products
  • Ability to identify high-risk customer situations and escalate appropriately without hesitation
  • Able to keep up with multiple chats at a time
  • Accurately document all required information and chat details in the ticketing system
  • Respond to and resolve open issues in an appropriate timeframe
  • Ability to identify trends related to systems, platforms and/or customers and escalate appropriately to management
  • Ability to multi-task using multiple systems
  • Skillfully change from one task to another without loss of efficiency or composure
  • Be available at your desk, maintaining punctuality and attendance at all scheduled times
  • Remain positive and professional in all customer interactions
  • Flexibility to cross train as requested

Job Type:
-1099 Contract
-Seasonal Full-time up to 40hours and switch to Part-Time-Flex after busy season up to 20-40hours
Paid Training up to $13 per hour
Pay: (base plus bonus structure) Up to $14-16.00 per hour
Must be able to work 40 hours per week during the paid training & busy season
Work Setting/Perks:
  • Work from home

Experience level:
  • 1-3 years

Apply