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Remote Chat Support Jobs in Rosedale, MD (NOW HIRING)

DVSport

Replay Technical Support Specialist

Baltimore, MD · Remote

$45K - $55K/yr

Responsibilities will include replay operations at assigned conferences, on-site and remote phone support for the replay solution product line, performing replay product testing, identifying software ...

MMC Group LP

Be Seen First

REMOTE Call Center Representative $18.50-$21.50/hr- Need ASAP!

Baltimore, MD · Remote

$18.50 - $21.50/hr

As a Remote (Work From Home) CSR , you'll provide crucial information and support to individuals, families, small group employees, and brokers. Your role involves assisting with eligibility ...

Ciena

Specialist, Global Technical Support

Baltimore, MD · On-site +1

$149K - $160K/yr

Provide on-site technical support on covered Ciena products. Provide on-call support evenings and weekends for critical events. Establish and maintain a strong technical support relationship with ...

TEKsystems

Service Desk Manager

Catonsville, MD · Remote

$50/hr

Ensures the operation can process 150,000+ annual tickets, support 8 a.m.-8 p.m. Monday through ... remote position. Application Deadline This position is anticipated to close on Aug 13, 2026. About ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Rosedale, MD

Remote Chat Support information

See Rosedale, MD salary details

$13

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How much do remote chat support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote chat support in Rosedale, MD is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.21 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Rosedale, MD? The most popular types of Chat Support jobs in Rosedale, MD are:
What are popular job titles related to Remote Chat Support jobs in Rosedale, MD? For Remote Chat Support jobs in Rosedale, MD, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Rosedale, MD look for? The top searched job categories for Remote Chat Support jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Remote Chat Support jobs? Cities near Rosedale, MD with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Rosedale, MD as of August 2026, with employment types broken down into 74% Full Time, 8% Temporary, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,965 per year, or $25 per hour.

Remote | Travel Customer Representative

Destination Careers

Baltimore, MD • Remote

$40K - $65K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

About Us
Destination Knot is a licensed travel agency specializing in cruises, resorts, group travel, and personalized itineraries. We are committed to exceptional client care, professional training, and creating memorable travel experiences. Our team thrives in a supportive environment where individuals can grow into skilled professionals in the tourism and hospitality industry.
 
Position Overview
We are looking for a Travel Customer Representative to join our team. In this role, you will assist clients with their travel needs, provide excellent service, and ensure every detail of their trip is handled with care. This is a remote position ideal for those passionate about travel and helping others plan meaningful experiences.
 
Key Responsibilities
Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities
Deliver professional customer service through phone, email, and online platforms
Research, prepare, and present travel options that align with client preferences
Assist with reservations, booking confirmations, and itinerary management
Maintain accurate records and follow up with clients to ensure satisfaction
Stay informed about industry updates, promotions, and supplier resources
Collaborate with team members to ensure seamless client experiences
 
Qualifications
Prior experience in customer service, travel, or hospitality preferred
Excellent verbal and written communication skills
Ability to multitask and manage multiple client needs simultaneously
Comfortable working in a fully remote setting with minimal supervision
Strong problem-solving and follow-up skills
Proficiency with email, online forms, and booking tools
Must be 18+ with a reliable computer and internet connection
Passion for travel and helping others plan memorable experiences
 
What We Offer
Flexible, remote work schedule
Training and ongoing professional development
A supportive and positive team culture
Access to exclusive travel industry tools and resources
Opportunities for incentive-based earnings and travel perks
 
Work Environment
This is a remote position offering flexibility, growth opportunities, and the chance to work in a dynamic, rewarding travel agency environment.
$40,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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