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Remote Chat Support Jobs in Rosedale, MD (NOW HIRING)

Ten4

Processing Support Specialist

Baltimore, MD · Remote

$40K - $45K/yr

Processing Support Specialist REPORTS TO: Director of Client Engagement POSITION SUMMARY: The Processing Support Specialist manages the process of changing customer plans and urgent projects that ...

New

Ten4

Processing Support Specialist

Baltimore, MD · On-site +1

$40K - $45K/yr

Processing Support Specialist REPORTS TO: Director of Client Engagement POSITION SUMMARY: The Processing Support Specialist manages the process of changing customer plans and urgent projects that ...

New

XACT

Customer Service Specialist - MD

Baltimore, MD · Remote

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals who have an interest in ... support from your secure home office. We aim to delight every customer every day. As a Customer ...

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How much do remote chat support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote chat support in Rosedale, MD is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.21 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Rosedale, MD? The most popular types of Chat Support jobs in Rosedale, MD are:
What are popular job titles related to Remote Chat Support jobs in Rosedale, MD? For Remote Chat Support jobs in Rosedale, MD, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Rosedale, MD look for? The top searched job categories for Remote Chat Support jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Remote Chat Support jobs? Cities near Rosedale, MD with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Rosedale, MD as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,965 per year, or $25 per hour.
Clinical Guide: Cardiology Nurse

Clinical Guide: Cardiology Nurse

Devoted Health

Nottingham, MD • On-site, Remote

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Devoted Health rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

33rd of 281 rated insurance

Job description

Job Description
To ensure we can support our members in specific regions, this role requires you to be based in the Mountain (MT) or Pacific (PT) time zone AND hold an active multi-state Compact RN license.
Required skills and experience:
  • An unrestricted, compact RN license
  • A minimum of 4 years of RN experience with at least 2 years in a non-ICU cardiac focused setting, outpatient being ideal
  • A secure & private workspace with a strong & reliable internet connection.
  • Strong interpersonal and communication skills, your nursing care will be delivered verbally 100% of the time
  • Highly comfortable with technology (EMRs, messaging platforms, online portals, AI chat)
  • Ability to multi-task: you'll be listening, talking and typing all at the same time.
  • Team player mentality with a can-do attitude.
  • Comfortable with fast paced and evolving workflows, we will change and improve quickly.
  • Willingness to work 8-5 in Mountain Time zone or later time zone (MT, PCT)

A bit about this role:
The Cardiology Nurse, known as the Clinical Guide, is a vital part of Devoted Medical's Congestive Heart Failure (CHF) specialty clinic. This program is dedicated to enhancing the health of our members living with heart failure. The clinic delivers three concurrent interventions: 1) Health Coaching: Educating members to become proactive self-managers of their chronic condition. 2) Volume Optimization and Weight Monitoring: Closely tracking member weight for fluid management. 3) Medication Optimization: Initiating or intensifying Guideline Directed Medical Therapy (GDMT).
Clinical Guides manage a panel of enrolled members. They provide virtual guidance, primarily through phone and video visits, supporting members until they successfully "graduate" as competent self-managers. Throughout this journey, they collaborate with a multidisciplinary team, including cardiology-trained nurse practitioners, pharmacists, social workers, and care coordinators.
Looking ahead, we are developing a virtual Heart Center of Excellence, which will expand the role and responsibilities of the nurses within the heart failure clinic to support this significant new initiative.
Desired skills and experience:
  • Telehealth/remote experience strongly preferred
  • Bilingual in Spanish
  • Experience working in the Medicare Advantage landscape

Your Responsibilities and Impact will include:
  • Working with our members
    • Completing remote (telephonic/video) visits to conduct nursing assessments of heart failure, comorbid conditions, ED/hospitalization history, medications, psychosocial factors, and member values and preferences
    • Provide comprehensive clinical education tailored to individual needs (disease process, medications, symptom monitoring, lifestyle counseling, contingency planning).
    • Developing care plans in partnership with members and their caregivers - problems, SMART goals, interventions - while continuously evaluating the member's progress.
  • Working with and interdisciplinary team
    • Collaborating with an interdisciplinary team of registered nurses, advanced practice nurses, physicians, social workers, and pharmacists on shared members, to ensure we're working together to meet the needs of the members.
    • Collaborating closely with our PCP partners, as well as other clinical teams within Devoted Medical Group, to coordinate care and deliver evidence based, effective, and accessible health care.
    • Participating in weekly team huddles and patient rounds presentations
  • Improving how we work
    • Adapting to evolving workflows and care delivery models as we continue to grow and develop an emerging Heart Center or excellence
    • Providing feedback and potential solutions to help improve the operational processes, software tools, and clinical care.

Salary Range: $80,000-$100,000 / year
#LI-REMOTE
The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Our Total Rewards package includes:
  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.
Healthcare equality is at the center of Devoted's mission to treat our members like family. We are committed to a diverse and vibrant workforce.
At Devoted Health, we're on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company - one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted's Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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