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Remote Chat Support Jobs in Frederick, MD (NOW HIRING)

Optimal Networks

SupportCenter Specialist - Tier 1

Rockville, MD · Remote

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Position Summary As an Optimal SupportCenter Specialist, you will provide remote support services ... chat tools. * Comfortable working a shift that falls between 10:00 AM and 9:00 PM to help provide ...

Leidos

Senior AWS Amazon Connect Engineer

Gaithersburg, MD · Remote

$107K - $195K/yr

Implement Amazon Connect Chat and web chat widget integration for omnichannel customer support ... Please Note: This is 100% telework/remote opportunity. However, candidate must be/reside in the ...

System One

Gen AI CCAS Application Developer

Gaithersburg, MD · Remote

$56.23 - $63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and maintain Amazon Connect contact flows, routing profiles, and queues supporting voice and chat channels.

System One

Gen AI CCAS Application Developer

Gaithersburg, MD · Remote

$56.23 - $63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and maintain Amazon Connect contact flows, routing profiles, and queues supporting voice and chat channels.

System One

Gen AI CCAS Application Developer

Gaithersburg, MD · Remote

$56.23 - $63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and maintain Amazon Connect contact flows, routing profiles, and queues supporting voice and chat channels.

System One

Gen AI CCAS Application Developer

Gaithersburg, MD · Remote

$56.23 - $63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and maintain Amazon Connect contact flows, routing profiles, and queues supporting voice and chat channels.

System One

Gen AI CCAS Application Developer

Gaithersburg, MD · Remote

$56.23 - $63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and maintain Amazon Connect contact flows, routing profiles, and queues supporting voice and chat channels.

System One

Gen AI CCAS Application Developer

Gaithersburg, MD · Remote

$56.23 - $63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Hours: 40.0 Security Clearance: Public Trust Responsibilities * Develop, update, and maintain Amazon Connect contact flows, routing profiles, and queues supporting voice and chat channels.

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Showing results 1-20

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Frederick, MD

Remote Chat Support information

See Frederick, MD salary details

$14

$25

$44

How much do remote chat support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote chat support in Frederick, MD is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.22 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Frederick, MD?

The most popular types of Chat Support jobs in Frederick, MD are:

What are popular job titles related to Remote Chat Support jobs in Frederick, MD?

For Remote Chat Support jobs in Frederick, MD, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Frederick, MD look for?

The top searched job categories for Remote Chat Support jobs in Frederick, MD are:

What cities near Frederick, MD are hiring for Remote Chat Support jobs?

Cities near Frederick, MD with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Frederick, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,869 per year, or $25.9 per hour.

Remote AI Task Reviewer - Flexible Hours, No Experience Needed

RLDG

Heidlersburg, PA • Remote

$25/hr

Full-time

Re-posted 8 days ago

Job description

About the gig

Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks. This is an easy-to-learn role with full training and ongoing support. No prior experience is required.

What you’ll do
  • Log in to a secure dashboard and follow task instructions
  • Complete interactive game-style tasks within SLA deadlines
  • Flag anomalies or edge cases and leave brief notes
  • Work independently with chat-based support when needed
Perks & Benefits
  • $25/hr + bonuses
  • Work from home on your own schedule
  • Weekly payouts via direct deposit
  • Flexible hours: 5–20 hours/week, set your own schedule
  • No experience needed. Full training provided
What we’re looking for
  • Detail-oriented and dependable
  • Strong written communication
  • Able to follow complex instructions
  • Motivated to work independently and manage your time

Eligibility

  • Reside in Pennsylvania or Michigan (required)
  • Able to pass a background and employment credit check
  • Authorized to work in the U.S.
  • Have a laptop or tablet to complete tasks

How to Apply:

Apply online (takes 3 minutes). You’ll complete a short puzzle-style assessment to demonstrate your problem-solving skills. If accepted, you’ll begin onboarding right away.

If you’re looking for a well-paid, fully remote side gig you can do from your own laptop or tablet, apply today and start earning soon.

Flexible gig. Real opportunity.

Apply