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Remote Chat Support Jobs in Frederick, MD (NOW HIRING)

Remote Part-Time Appraisal Proofreader Department: Quality Assurance / Appraisal Operations ... Communicate professionally with appraisers via email or team chat to request missing information or ...

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Remote Chat Support information

See Frederick, MD salary details

$14

$25

$44

How much do remote chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chat support in Frederick, MD is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.22 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Frederick, MD?

The most popular types of Chat Support jobs in Frederick, MD are:

What are popular job titles related to Remote Chat Support jobs in Frederick, MD?

For Remote Chat Support jobs in Frederick, MD, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Frederick, MD look for?

The top searched job categories for Remote Chat Support jobs in Frederick, MD are:

What cities near Frederick, MD are hiring for Remote Chat Support jobs?

Cities near Frederick, MD with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Frederick, MD as of August 2026, with employment types broken down into 57% Full Time, 29% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,869 per year, or $25.9 per hour.

Telehealth Licensed Clinical Professional Counselor (LCPC)

Company Confidential

Rockville, MD • Remote

Full-time

Posted 19 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking dedicated and experienced Licensed Clinical Professional Counselors (LCPC) to join our team in a fully remote capacity. As a mental health counselor, you will have the opportunity to provide expert care to low-acuity adult clients, focusing on enhancing their behavioral health and personal growth.

About the Organization

Gotham Enterprises Ltd is committed to improving mental health in communities that require support. Our mission emphasizes the importance of accessible care through telehealth services, enabling counselors to reach clients in various settings. We prioritize ethical practices, professional development, and the use of effective therapeutic modalities to address the mental health needs of our diverse client base.

Work Environment

This position is entirely remote, allowing you to work from the comfort of your home while maintaining a flexible schedule that accommodates both full-time and part-time options. Our telehealth platform enables you to conveniently connect with clients via secure video chat, ensuring that you can deliver care without the constraints of a traditional office setting.

Key Responsibilities
  • Conduct individual mental health counseling sessions through video conferencing, maintaining ethical standards and compassionate care.
  • Utilize solution-focused treatment modalities to develop personalized therapy goals that align with clients' needs.
  • Assist clients in gaining insights into their emotions, relationships, and experiences, leading to healthier coping mechanisms.
  • Monitor and evaluate client progress within the established treatment plans, making adjustments when necessary to enhance therapeutic outcomes.
  • Complete minimal administrative tasks as the organization aims to streamline billing and documentation processes, allowing you to focus mainly on client care.
Patient Population / Client Focus

The ideal candidates will work with stable, low-acuity adult clients who are seeking support for various mental health challenges. This role requires empathy, understanding, and the ability to develop strong therapeutic relationships to facilitate growth and healing. You will be matched with clients that align with your specialties and demographic preferences, enhancing the therapeutic alliance.

Qualifications
  • A Master’s degree or higher in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Current state licensure as a Licensed Clinical Professional Counselor (LCPC) is mandatory.
  • A clean licensure record with no disciplinary actions.
  • Ability to practice independently without supervision is essential.
  • Exceptional interpersonal skills and a compassionate approach to client interactions.
  • Proficient in technology, with an understanding of digital counseling tools and online platforms.
Preferred Experience
  • Experience in providing mental health counseling in a telehealth setting is preferred.
  • Familiarity with the latest developments in psychotherapy and the application of evidence-based practices.
  • Background in working with diverse populations and understanding varied cultural dynamics in mental health care.
Compensation and Benefits
  • Competitive annual salary ranging from USD 90,000 to 104,000, commensurate with hours worked.
  • Attractive sign-on bonus provided upon joining our team.
  • Weekly direct deposit for timely payment.
  • Monthly healthcare stipend available for full-time counselors to support overall well-being.
  • Flexible working hours and personalized caseload management to optimize your work-life balance.
  • Access to a user-friendly counselor portal for scheduling, client management, and teletherapy.
Career Growth Opportunities

At Gotham Enterprises Ltd, we encourage professional development and growth. We offer opportunities for continuous learning, including training and workshops in the latest therapeutic techniques and methodologies. As we expand, there may be leadership roles in counseling or program development available for those who demonstrate exceptional skills and commitment.

Why Join Our Team

By joining Gotham Enterprises Ltd, you become part of a dedicated group of mental health professionals who are passionate about making a difference in the lives of individuals seeking help. Our supportive environment fosters collaboration, innovation, and personal fulfillment in your practice. Enjoy the freedom of remote work while being part of a mission-driven team focused on promoting mental health accessibility.

Application Information

If you are a motivated and compassionate mental health professional ready to make an impact, we invite you to apply. Please submit your CV and include specific information regarding your licensure, including your licensed state. Onboarding typically takes as little as three days, allowing you to quickly start your journey with us.