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Remote Chat Support Jobs in Randolph, NJ (NOW HIRING)

The role provides support for treasury service implementations and ongoing servicing while also ... Understanding of ACH origination, Positive Pay, Remote Deposit Capture, online wires, bill pay ...

The role provides support for treasury service implementations and ongoing servicing while also ... Understanding of ACH origination, Positive Pay, Remote Deposit Capture, online wires, bill pay ...

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Remote Chat Support information

See Randolph, NJ salary details

$14

$26

$45

How much do remote chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote chat support in Randolph, NJ is $26.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $29.13 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Randolph, NJ?

For Remote Chat Support jobs in Randolph, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Randolph, NJ look for?

The top searched job categories for Remote Chat Support jobs in Randolph, NJ are:

What cities near Randolph, NJ are hiring for Remote Chat Support jobs?

Cities near Randolph, NJ with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Randolph, NJ as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,686 per year, or $26.8 per hour.

Remote Mental Health Counselor - LPC, LCSW, LMFT

Empower Your Life Therapy Clinic

Edison, NJ • Remote

Full-time

Posted 3 days ago

New


Job description

Position Overview

Empower Your Life Therapy Clinic is actively searching for dedicated individuals to fill the role of Remote Mental Health Counselor. This full-time position calls for experienced professionals who are passionate about improving the mental well-being of others. Candidates must be licensed therapists, specifically holding their LPC, LCSW, or LMFT credentials, and possess a commitment to providing compassionate care to clients.

About the Organization

Empower Your Life Therapy Clinic is located in Edison, New Jersey, and is dedicated to making mental health services accessible to individuals seeking support. As a community health clinic, we provide a nurturing environment for both clients and counselors. Our remote work setting allows therapists to engage with clients from the comfort of their homes, creating a flexible and supportive atmosphere that prioritizes well-being.

Work Environment

Our remote work model enables therapists to enjoy a balanced lifestyle while fulfilling their professional duties. We emphasize the importance of work-life balance, allowing you to set your own schedule. Our administrative and technological support systems foster an efficient workflow, enabling you to focus on what you do best—helping others.

Key Responsibilities

As a Remote Mental Health Counselor, your primary responsibilities will include:

  • Conducting individual counseling sessions via video chat to assist clients in enhancing their mental health.
  • Encouraging clients to explore their emotions and experiences, facilitating personal insights and development.
  • Acting as a strong advocate for clients, guiding them in defining realistic and achievable goals.
  • Evaluating clients’ mental health conditions and developing personalized treatment plans utilizing a solution-based methodology grounded in your clinical expertise.
Patient Population / Client Focus

You will work primarily with stable adults exhibiting low acuity mental health issues. All clients are pre-screened to ensure they are appropriate for your counseling services. We strive to match you with clients whose specialties align with your training and demographic preferences, ensuring a fulfilling therapeutic relationship that enhances client outcomes.

Qualifications

Candidates must meet the following criteria:

  • Education: A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology is required.
  • Licensing: Candidates must be fully licensed by the state board and in good standing to practice independently without supervision as either:
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Professional Counselor (LPC)
    • Licensed Clinical Social Worker (LCSW)
  • Interpersonal Skills: Strong interpersonal communication skills and a sympathetic nature are essential for building rapport with clients.
  • Technical Skills: As the role is remote, candidates must be comfortable using technology, including telehealth platforms for virtual sessions.
Preferred Experience

A minimum of 2 years of direct counseling experience is preferred, along with a proven track record of successful client care. Prior experience in a telehealth setting is advantageous but not mandatory.

Compensation and Benefits

This role offers a competitive salary range of USD 90,000 – 104,000 annually, depending on experience and the number of hours worked. Additional benefits include:

  • A sign-on bonus to welcome you to our team.
  • Weekly direct deposit for reliable income management.
  • A monthly healthcare stipend for full-time counselors.
  • Opportunities for additional income whether you are supplementing an existing role or establishing this as your primary source of revenue.
Career Growth Opportunities

Working with Empower Your Life Therapy Clinic offers excellent avenues for personal and professional growth. With access to unlimited referrals, full-time counselors can achieve a robust caseload swiftly. Additionally, our onboarding specialists ensure you are efficiently integrated into our systems, ready to see clients in as little as 1-3 days, paving the way for a prosperous career.

Why Join Our Team

By joining our organization, you become part of a mission-driven team that values your input and expertise. We foster an environment that encourages personal development, continuous learning, and respect for your time and contributions. Take advantage of our minimal paperwork approach, allowing you to concentrate on delivering exceptional client care while we handle marketing, technology, and billing.

Application Information

If you are ready to make a meaningful impact in the lives of others, apply now with your resume. We look forward to welcoming you to the Empower Your Life Therapy Clinic family, where your skills and compassion can thrive in a supportive community.