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Remote Chat Support Jobs in Novato, CA (NOW HIRING)

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Remote Chat Support information

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How much do remote chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote chat support in Novato, CA is $30.58, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.32 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Novato, CA?

For Remote Chat Support jobs in Novato, CA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Novato, CA look for?

The top searched job categories for Remote Chat Support jobs in Novato, CA are:

What cities near Novato, CA are hiring for Remote Chat Support jobs?

Cities near Novato, CA with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Novato, CA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $63,610 per year, or $30.6 per hour.

Remote Licensed Mental Health Counselor - Full-Time Opportunity

Brightview Recovery and Wellness Center

San Francisco, CA • Remote

$100K - $120K/yr

Full-time

Posted 4 days ago


Job description

Position Overview

Brightview Recovery and Wellness Center is seeking a dedicated and empathetic Licensed Mental Health Counselor to join our team in a fully remote capacity. This full-time role allows you to leverage your expertise and make a meaningful impact on the lives of others from the comfort of your own home.

About the Organization

Brightview Recovery and Wellness Center is a reputable health care provider specializing in mental health services. Known for our commitment to client-centered care, we emphasize accessibility, integrity, and quality treatment. Our team is comprised of passionate mental health professionals working together to create a supportive and compassionate environment for both clients and staff. We value diversity and actively seek licensed professionals from various disciplines, including LMFT, LCSW, and LPCC, to enrich our counselor network and meet the diverse needs of our patient population.

Work Environment

As a fully remote organization, Brightview provides a structured yet flexible work environment where counselors can set their own hours. Our telehealth setting allows you to conduct sessions via secure video chat, eliminating geographical barriers while delivering high-quality care. You will be equipped with state-of-the-art technology and resources, including our user-friendly counselor portal, to streamline your workflow and enhance patient interactions.

Key Responsibilities
  • Provide ethical and compassionate individual counseling sessions through video conferencing platforms, fostering a safe and trusting environment for clients.
  • Employ solution-focused treatment modalities tailored to the unique needs of each client, focusing on effective interventions and best practices.
  • Design and implement personalized treatment plans that address specific mental health challenges, while continuously adapting strategies based on client progress.
  • Encourage clients to develop insights into their thoughts, feelings, and relationship dynamics to empower them in their healing journey.
  • Monitor client advancements regularly, assist in developing healthy coping mechanisms, and adjust treatment plans as necessary, ensuring responsive care delivery.
Patient Population / Client Focus

The Licensed Mental Health Counselor role at Brightview primarily focuses on serving stable adults with low-acuity mental health needs. You will work with clients who are experiencing a range of challenges, from anxiety and depression to stress and life transitions. Our approach emphasizes empowerment and skill-building to help these individuals enhance their overall well-being and quality of life.

Qualifications
  • A Master’s degree in a counseling-related field such as Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current, state-issued license to practice mental health counseling independently; we do not provide supervision. Please include your licensing credentials and the state of issuance in your application.
  • Recognized credentials include: Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), Licensed Clinical Social Worker (LCSW), or a licensed Psychologist.
  • No limited or provisional licenses and no history of disciplinary actions.
Preferred Experience
  • Exceptional interpersonal and communication skills that foster positive therapeutic relationships with clients.
  • Proficiency in digital technology and comfort with telehealth platforms, including video conferencing tools.
  • A dependable computer with webcam and audio capabilities, and a reliable internet connection for conducting sessions effectively.
  • Experience in working in a remote setting, demonstrating self-motivation, discipline, and time management skills.
Compensation and Benefits
  • Competitive annual salary ranging from $100,000 to $120,000, commensurate with experience and hours worked.
  • Weekly direct deposit for timely payment.
  • Full-time counselors are eligible for a monthly health care stipend to support your well-being and medical needs.
  • Minimal administrative burdens with the majority of paperwork managed by our team, allowing you to focus on client care.
Career Growth Opportunities

At Brightview, we are committed to the professional development of our counselors. With access to ongoing training, workshops, and a supportive network, you can advance your expertise and broaden your scope of practice. We encourage continuous learning and development as a means to enhance your capabilities and contribute to organizational success.

Why Join Our Team

Joining Brightview means becoming a part of a collaborative team dedicated to improving mental health care. With a focus on flexibility and work-life balance, you have the autonomy to pursue your career aspirations while positively impacting the lives of those in your community. Enjoy the benefits of working in a fully remote environment where your contributions are valued and recognized.

Application Information

If you are ready to take the next step in your career as a Licensed Mental Health Counselor, we invite you to apply now by submitting your resume and relevant credentials. Join us in our mission to provide exceptional mental health support and care to those in need. Your journey to making a lasting impact starts here at Brightview Recovery and Wellness Center.