Remote Chat Support Jobs in Lancaster, NY (NOW HIRING)

Chat and Change Mental Health is actively seeking a licensed Licensed Clinical Social Worker (LCSW) to join our dedicated team in providing high-quality mental health services. This full-time remote role offers professionals the opportunity to make a meaningful impact in the lives of patients navigating mental health challenges, including anxiety, depression, and trauma-related disorders.

Located in Buffalo, New York, Chat and Change Mental Health is a forward-thinking mental health provider committed to delivering compassionate, evidence-based care. Our mission is to empower individuals to lead fulfilling lives while navigating their mental health journeys. We pride ourselves on maintaining a supportive work environment that promotes both personal and professional growth.

This position is a remote role, allowing flexibility in work location while remaining fully integrated into a vibrant and collaborative online team. At Chat and Change Mental Health, we leverage technology to foster a strong team culture with regular virtual meetings, training sessions, and social gatherings. Our work hours run from Monday to Friday, 9:00 AM to 5:00 PM, providing a structured yet supportive working schedule.

• Provide patient-centered psychotherapy and other mental health interventions tailored to individual needs, utilizing evidence-based techniques and practices.
• Conduct comprehensive assessments of clients' mental health and social functioning, taking into consideration their emotional and behavioral well-being.
• Collaborate effectively with an interdisciplinary team, including psychiatrists and primary care providers, to develop and evaluate integrated treatment plans.
• Regularly monitor patient progress, adapting treatment strategies based on both patient feedback and clinical judgment, and documenting all interactions in our electronic health record system.
• Engage with patients and their families to provide education regarding mental health conditions, treatment strategies, and available community resources to support holistic care.
• Remain committed to ethical practice standards including maintaining patient confidentiality and establishing informed consent at all levels of treatment.

The LCSW will work closely with a diverse client population experiencing a range of mental health conditions. Our patients include individuals struggling with anxiety disorders, depressive episodes, and conditions such as post-traumatic stress disorder (PTSD). A strong focus on culturally competent care ensures that all patients feel understood and respected throughout their treatment journey.

• Possession of a Master’s degree in Social Work from an accredited institution is required.
• Current licensure as a Licensed Clinical Social Worker (LCSW) in New York State is mandatory.
• A minimum of two years of experience providing mental health services, with a strong emphasis on psychotherapy practices.
• Demonstrated capacity to communicate effectively with patients, families, and healthcare teams.
• Expertise in utilizing clinical assessment tools and developing evidence-based treatment plans tailored to individual patient needs.
• Proficient in the use of electronic health records (EHRs) and related healthcare software for managing patient information efficiently.

While not mandatory, experience in a hospice or palliative care setting is a plus, given our facility's focus on comprehensive end-of-life care. Familiarity with working in a remote healthcare environment will enhance your success in this role.

The competitive salary for this position ranges from $90,000 to $105,000 yearly, commensurate with experience and qualifications. In addition to a rewarding salary, we offer a comprehensive benefits package including:

• Medical, Dental, and Vision insurance
• Short-Term and Long-Term Disability coverage
• 401(k) retirement plan with employer contributions
• Flexible Spending Accounts (FSA)
• Reimbursement for certification and licensure costs
• Incentives through our Refer-a-Friend Bonus Program
• Direct deposit payment on a weekly basis

At Chat and Change Mental Health, we believe in fostering our employees’ professional development. Opportunities for further training, advanced certifications, and leadership roles are available for motivated LCSWs who wish to grow within the organization.

If you are an experienced LCSW looking for a fulfilling role that allows you to positively influence patient’s lives, consider joining us at Chat and Change Mental Health. We offer a supportive environment that values innovation, collaboration, and ongoing education. Be part of our mission to transform lives through compassion and understanding in the realm of mental health.

If you’re eager to make a difference and advance your career in social work, we invite you to submit your resume for this exciting opportunity. Don’t miss out on being part of a company that truly values its employees and the communities we serve.