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Remote Chat Support Jobs in Grayson, GA (NOW HIRING)

Linden Lab

Land Support Specialist

Atlanta, GA · Remote

This is currently a remote position. You will work from your home office and collaborate virtually ... Using a variety of communication channels (phone, live chat, ticketed support), the Specialist will ...

ClickDimensions

Support Specialist

Atlanta, GA · Remote

$24.04 - $36.46/hr

This is a remote position for candidates based in the Atlanta, Georgia area, with standard working ... Deliver exceptional technical support to customers via phone, chat, and email, using the Zendesk ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Remote Chat Support information

See Grayson, GA salary details

$13

$24

$41

How much do remote chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote chat support in Grayson, GA is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.30 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Grayson, GA? The most popular types of Chat Support jobs in Grayson, GA are:
What job categories do people searching Remote Chat Support jobs in Grayson, GA look for? The top searched job categories for Remote Chat Support jobs in Grayson, GA are:
What cities near Grayson, GA are hiring for Remote Chat Support jobs? Cities near Grayson, GA with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Grayson, GA as of July 2026, with employment types broken down into 60% Full Time, 7% Part Time, and 33% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $50,275 per year, or $24.2 per hour.
Technical Support Representative Level 1

Technical Support Representative Level 1

ConstructConnect

Atlanta, GA • On-site, Remote

Full-time

Posted 18 days ago

Job description

Overview

This position is hybrid in Cincinnati, Ohio and sits within our Customer Success division which is responsible for supporting our customers at every interaction through technical support and training to create consistent high levels of customer satisfaction. 

The Opportunity

The Tech Support Rep Level 1 is responsible for all aspects of communication with customers during the life-cycle of a trouble ticket - communication may occur via phone or electronic media (e-mail/chat). The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. 

Responsibilities

What You'll Be Doing

  • Responsible for handling technical support trouble tickets.
  • Monitor their ticket queue and use their discretion and independent judgment to weigh ticket factors such as:  
    • Order of response/urgency of tickets.
    • Contact method and timeline.
    • Correct/appropriate response to ticket.
    • How/when to close tickets and whether/if a ticket should be reassigned or escalated.
  • Must ensure company and departmental policies and procedures are followed, tickets are responded to and closed in a timely manner, call back times are coordinated with customers and then met, tickets are reassigned and/or escalated in a timely manner and when appropriate.  
  • This job description in no way implies that the duties listed here are the only ones that team members can be required to perform.
Qualifications

What You Bring to the Team

  • High School Diploma or GED required, Associates or better desired 
  • MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk, tech support call center, etc) 
  • Strong understanding of Operating Systems, MS Office, and Email 
  • Database Application knowledge strongly desired 
  • Responsible, mature, reliable, dependable, honest, trustworthy, consistent, detail oriented 
  • Pleasant, clear speaking voice and excellent written communication skills 
  • Candidates must possess a strong ability to describe detailed topics clearly in writing or over the phone  
 

Physical Demands and Work Environment

  • The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes.
  • Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
  • Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department.
  • All team members must reside and perform their work within the United States.

E-Verify Statement

ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security.

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Employment Type: FULL_TIME

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