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Remote Chat Support Jobs in Graham, NC (NOW HIRING)

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob ... Are you seeking a job with real purpose--where your efforts help people in need and support causes ...

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Remote Chat Support information

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$11

$20

$35

How much do remote chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote chat support in Graham, NC is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.79 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Graham, NC?

For Remote Chat Support jobs in Graham, NC, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Graham, NC look for?

The top searched job categories for Remote Chat Support jobs in Graham, NC are:

What cities near Graham, NC are hiring for Remote Chat Support jobs?

Cities near Graham, NC with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Graham, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,545 per year, or $20.9 per hour.

Fall Co-op/AI Commercial Strategy & Activation

GSK Internships & Co-ops powered by Atrium

Durham, NC • On-site, Remote

Full-time

Re-posted 10 days ago


Job description

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Department Description

The AI Strike Team is a cross-functional initiative within ViiV US Commercial focused on enabling AI-first execution across the organization.  

The team works across Marketing, Sales, Market Access, Medical, and Operations to build scalable AI capabilities, tools, and playbooks that accelerate decision-making and field execution. 

Watch this before you apply! GSK Early Careers Top Tips:

Learn practical advice from GSK on how to prepare a standout application and succeed in your early careers journey: GSK Early Careers Top Tips

Job Description

We are seeking undergraduate/graduate co-op student to help accelerate ViiV's transition from AI exploration to real-world activation. 

This role is hands-on and focused on building, testing, and implementing AI-enabled solutions in partnership with business and data teams. 

This is a high-impact opportunity to work on a real AI implementation challenge inside a commercial healthcare environment. Co-ops will gain experience at the intersection of AI, business strategy, responsible governance, and healthcare execution. The work will be visible, practical, and outcome-oriented: successful interns will leave with tangible examples of how they helped move a business from AI experimentation to repeatable AI-enabled execution. 

Key Responsibilities include but not limited to:  

  • Build and test AI-enabled proof points: Support the development of at least one priority use case, such as nurse contracting and remote injection mapping, using approved tools and data sources.  
  • Research and evaluate tools: Assess AI, analytics, automation, and workflow tools for relevance, usability, security considerations, and fit within the 3-tier tool sandbox model.  
  • Analyze data and generate insights: Clean, structure, and synthesize available datasets, market inputs, claims-related information, field feedback, and external benchmarks to identify actionable patterns.  
  • Create prototypes and workflows: Develop practical outputs such as ranked target lists, mapping frameworks, dashboards, prompt libraries, agentic workflows, or lightweight automations that can be tested by business teams.  
  • Document what works: Capture methods, assumptions, decisions, risks, limitations, and reusable templates so the Strike Team can convert the pilot into a repeatable playbook.  
  • Support knowledge transfer: Teach as they build by preparing demos, quick-start guides, office-hour materials, and short training sessions for ViiV employees.  
  • Operate within governance expectations: Follow all ViiV/GSK confidentiality, data access, Legal, Compliance, procurement, and responsible AI requirements. 
Minimum Qualifications
  • Pursuing a BS or MS degree in Computer Science, Data Science, AI/ML, Health Analytics, Quantitative Management or similar disciplines.
  • Familiarity with generative AI tools, prompt engineering, machine learning concepts, automation tools, or rapid prototyping methods.  
  • Strong analytical problem-solving skills and comfort working with ambiguous business problems.  
  • Experience with data analysis, visualization, or workflow design; exposure to SQL, R, Power BI, Tableau. 
  • Exposure to AI development tools: Claude, Chat GPT, Gemini.
  • Must be able to work full-time (35-40 hours/week) throughout the duration of the 6 month co-op (September 2026 ~ March 2027).
  • Must have an activestudent status and/or within 12 months post-graduation from a BS or MS degree program. Post-doctoralcandidates are not eligible.
Preferred Qualifications
  • Ability to translate technical outputs into clear business recommendations for non-technical stakeholders.  
  • Strong documentation discipline, attention to detail, and willingness to work within governance and compliance constraints.  
  • Interest in healthcare, pharmaceuticals, commercial strategy, market access, field execution, or responsible AI adoption.  
Eligibility Requirements
  • Must successfully pass a drug screen and background check prior to assignment target start date.
  • Once your application is submitted, you will be prompted to complete our immersive GSK Digital Assessment. A passing score is required to proceed in the application process. After completing the assessment, a recruiter will review your application and contact you with next steps. 
    • Please note: We recommend using your personal email when submitting your application as school emails tend to block external senders. If you do not receive an automated email after submitting your application, be sure to check your spam folder.
  • Atrium is committed to partnering with our clients to create inclusive work environments; to that end, if you need to request an accommodation to complete this application, please reach out to GSK@atriumworks.com.

Benefits
  • While GSK embraces a flexible work environment, we do require certain positions to be onsite. Candidates who are hired for an on-site role or hybrid role, and reside outside of 50-miles from their assigned work location, are eligible for relocation stipend. This is a one-time payment to help offset housing & relocation expenses. Please refer to the position details for the requirements of each position. 
  • GSK Interns and Co-ops are offered a competitive hourly pay rate and benefits. Please note, benefits eligibility determined the month following date of hire.
  • This job posting is for a temporary role as an employee of Atrium on assignment at GSK. The individual selected for this role will be offered the role as an employee of Atrium; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by Atrium upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on several factors, including skills, competencies, experience, educational degree obtained, location and/or being pursued and other job-related factors permitted by law.

    In addition, this role will be eligible for overtime pay, in accordance with federal and state requirement.

    • Pay Rate Range: $22/hr to $43/hr

Interested in learning more? Register now on our digital learning platform (GSK Get Ahead - Connectr) where you can access interview and assessment hints and tips, speak to a mentor and learn more about life at GSK.

Employment Type: OTHER