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Remote Chat Support Jobs in Graham, NC (NOW HIRING)

This role is based in Raleigh, NC or US remote, and follows Pendo's hybrid model: in-office 3 days ... Expand CoE support into high-impact lifecycle areas - onboarding and adoption, retention and churn ...

This role is based in Raleigh, NC or US remote, and follows Pendo's hybrid model: in-office 3 days ... Expand CoE support into high-impact lifecycle areas - onboarding and adoption, retention and churn ...

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Remote Chat Support information

See Graham, NC salary details

$11

$20

$35

How much do remote chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote chat support in Graham, NC is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.79 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Graham, NC?

For Remote Chat Support jobs in Graham, NC, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Graham, NC look for?

The top searched job categories for Remote Chat Support jobs in Graham, NC are:

What cities near Graham, NC are hiring for Remote Chat Support jobs?

Cities near Graham, NC with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Graham, NC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,545 per year, or $20.9 per hour.

Customer Service Representative - Travel (Remote)

Homebasedcareersintravel

Durham, NC • Remote

$15.50 - $21/hr

Full-time

Posted 24 days ago


Job description

We are seeking friendly, reliable, and service-oriented individuals to join our team as a Customer Service Representative – Travel. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process.

This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.

Key Responsibilities

  • Provide excellent customer service to clients planning travel

  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotels
  • Respond to client questions and provide helpful travel information

  • Communicate with travel suppliers to confirm reservations and travel details
  • Maintain accurate records of client interactions and bookings

  • Stay informed on travel promotions, supplier updates, and destination information
  • Provide support to clients before and after travel as needed

Qualifications

  • Strong customer service and communication skills

  • Ability to work independently in a remote environment

  • Comfortable using email, online platforms, and basic computer tools

  • Organized with strong attention to detail

  • Positive attitude and professional communication style

  • Previous customer service or travel experience is helpful but not required

What We Offer

  • Remote work opportunity

  • Flexible schedule

  • Access to travel industry training and resources

  • Ongoing support from an experienced travel team

  • Travel industry perks and supplier discounts when available