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Remote Chat Support Jobs in Dover, NJ (NOW HIRING)

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Remote Chat Support information

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$14

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How much do remote chat support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote chat support in Dover, NJ is $26.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $29.04 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Dover, NJ?

For Remote Chat Support jobs in Dover, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Dover, NJ look for?

The top searched job categories for Remote Chat Support jobs in Dover, NJ are:

What cities near Dover, NJ are hiring for Remote Chat Support jobs?

Cities near Dover, NJ with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Dover, NJ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,510 per year, or $26.7 per hour.

Licensed Mental Health Counselor (Remote Telehealth)

Edison, NJ • Remote

Conviva Care Counseling Center
See more jobs at Conviva Care Counseling Centerexternal

Full-time

Posted 6 days ago

Job description

Position Overview

Conviva Care Counseling Center is actively searching for skilled Licensed Mental Health Counselors to join our team as remote professionals. In this full-time role, you will provide essential mental health support through telehealth services to clients in New Jersey, playing a crucial part in enhancing their emotional well-being and personal growth.

About the Organization

Conviva Care Counseling Center is a leader in mental health care, committed to empowering clients to pursue their best lives. Our approach focuses on compassionate care and effective therapeutic techniques. With a dedication to providing exceptional support, we pride ourselves on a collaborative team environment that values innovation and personal well-being.

Work Environment

As a Licensed Mental Health Counselor at Conviva, you will work remotely, allowing you to enjoy flexibility in your schedule while connecting with clients through a secure telehealth platform. Your workspace can be in the comfort of your own home, ensuring a supportive environment for you to focus on your clients. We provide advanced technology and administrative support, streamlining your responsibilities to maximize your efficiency.

Key Responsibilities
  • Conduct individual counseling sessions via video chat, focusing on solutions to improve clients’ mental health.
  • Facilitate discussions on emotions and experiences, fostering deeper self-awareness and promoting healing.
  • Serve as an advocate for clients, guiding them in defining and achieving their personal goals.
  • Assess clients’ mental health conditions and collaboratively develop personalized treatment plans informed by evidenced-based practices.
  • Utilize advanced telehealth technologies to manage client interactions, documentation, and follow-up.
Patient Population / Client Focus

Your clientele will primarily consist of adults who have been pre-screened to ensure they are stable with low acuity needs, allowing you to focus on providing high-quality, effective therapy. Clients will be matched to you based on your specialties and preferences, facilitating a tailored therapeutic relationship.

Qualifications

To be a successful candidate for this position, you must hold a Master’s degree in a relevant field such as Social Work, Mental Health Counseling, Marriage and Family Therapy, or Psychology. Additionally, you must possess a full license issued by the state board, encompassing roles like:

  • Licensed Professional Counselor (LPC)
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Marriage and Family Therapist (LMFT)

*Note: We do not accept candidates with limited or provisional licenses, nor those with disciplinary actions.

Preferred Experience

We recommend candidates have experience in telehealth and familiarity with remote counseling practices. Strong interpersonal skills and a genuine empathetic nature are essential for building rapport and trust with clients.

Compensation and Benefits

We offer a competitive salary range of USD 90,000 – 100,000 per year, complemented by a significant sign-on bonus. Our counselors enjoy flexible working hours, allowing you to set your schedule to enhance work-life balance. Moreover, we provide minimal administrative burdens, freeing you to concentrate on delivering therapeutic interventions.

Career Growth Opportunities

At Conviva, we invest in your professional development. As part of our commitment to continuous learning, you will have access to resources for ongoing training and certification opportunities. We encourage participation in professional networks and conferences that foster growth and enhance your skills.

Why Join Our Team

If you're seeking an enriching career where your expertise truly makes a difference, then Conviva Care Counseling Center is the right fit for you. We value our counselors by ensuring they have an all-in-one counseling dashboard for managing client interactions, unlimited referral possibilities for consistent client load, quick onboarding processes, and comprehensive administrative support, allowing you to focus solely on your clients.

Application Information

To apply for the Licensed Mental Health Counselor position, please submit your resume along with a cover letter highlighting your relevant experience and specifying your license details along with your state. We look forward to welcoming you to our dedicated team of mental health professionals at Conviva Care Counseling Center!

Apply