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Remote Chat Support Jobs in Calgary, AB (NOW HIRING)

Bulletproof IT

Support Specialist

Calgary, AB · On-site +1

Configure, deploy, and support business-class technology solutions both onsite and remotely ... Remote Desktop Services * Firewalls and network infrastructure * Cloud services * Mobile devices ...

Bentley Systems

Associate Consultant

Calgary, AB · On-site +1

... well as remote colleagues globally. This role offers an excellent opportunity to build your ... Support Maximo implementation projects under the guidance of Cohesive senior consultants ...

Bentley Systems

Associate Consultant

Calgary, AB · On-site +1

... well as remote colleagues globally. This role offers an excellent opportunity to build your ... Support Maximo implementation projects under the guidance of Cohesive senior consultants ...

Black & White Zebra

Strategy & Operations Manager

Calgary, AB · On-site +1

CA$120K - CA$160K/yr

Supporting the VP Finance on FP&A for new products - revenue projections, cost structures, break ... This full-time position is available as either a remote or hybrid position (depending on location ...

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Calgary, AB

Remote Chat Support information

See Calgary, AB salary details

$9

$22

$49

How much do remote chat support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote chat support in Calgary, AB is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $23.32 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Calgary, AB? For Remote Chat Support jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Calgary, AB look for? The top searched job categories for Remote Chat Support jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Remote Chat Support jobs? Cities near Calgary, AB with the most Remote Chat Support job openings:
Remote Chat Support jobs near you

Support Specialist

Bulletproof IT

Calgary, AB • On-site, Remote

Full-time

Posted 15 days ago

Job description

Want to Be on the Leading Edge?

Are you passionate about IT and helping people get the most from their technology?

Do you want to work in a highly collaborative environment where you’re constantly learning and growing, backed by a team that supports you?

Do you thrive in a fast-paced setting where you can have fun, solve problems, and make a real impact every day?

If so, we’d love to hear from you.

Core Responsibilities

At Bulletproof IT, your number one priority will always be simple:

Help people get their jobs done with technology.

In this role, you will:

  • Configure, deploy, and support business-class technology solutions both onsite and remotely
  • Respond to client requests by identifying issues, troubleshooting effectively, and delivering timely resolutions
  • Collaborate with your teammates to ensure the best possible outcomes for our clients
  • Provide recommendations and guidance to improve client environments and user experience
  • Assist with the design and delivery of IT projects
  • Maintain clear, accurate, and concise documentation for all work performed
What You’ll Bring

We’re growing steadily and looking for someone who has experience supporting:

  • Microsoft Windows desktops and servers
  • Microsoft 365 / Exchange environments
  • Remote Desktop Services
  • Firewalls and network infrastructure
  • Cloud services
  • Mobile devices

Just as important as your technical skills are your communication and people skills. Certifications and formal education are an asset, but we value the right experience, attitude, and approach just as much.

This Role Is a Great Fit If You:
  • Want to be part of a company that prioritizes client satisfaction over billable hours
  • Want to make a real difference rather than navigating red tape and bureaucracy
  • Are tired of chaotic environments and want to work somewhere with strong standards, processes, and best practices
  • Thrive in a team-oriented environment where collaboration is expected, not optional
  • Are driven to continuously learn, improve, and be part of a company that is always evolving
About Us

Based in Calgary with a second office in Red Deer, Bulletproof IT has been delivering high-quality IT solutions to small and mid-sized businesses across Alberta for over 30 years.

We’re proud of what we’ve built—and even more excited about where we’re going.