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Remote Chat Support Jobs in Iowa (NOW HIRING)

TEKsystems

Isp Tech

Cedar Rapids, IA · Remote

$15 - $15.50/hr

... t requests via phone, email, or chat, including password resets, software installations, and ... Will consider fully remote candidates as well. Expectation is that training will be 100% remote.

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

Saige Partners

Electrical Engineer

Iowa City, IA · On-site +1

Let's Chat Book a time here. Electrical Engineer Job Overview: Our client, in Civil Engineering, is ... This role involves coordinating and supporting multi-disciplinary engineering projects from initial ...

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... We understand the importance of balance and support, which is why we offer a variety of benefits ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ... We understand the importance of balance and support, which is why we offer a variety of benefits ...

Medix

Remote Service Representative

Dubuque, IA · On-site +1

$18.50 - $21/hr

This remote, seasonal position supports both Voluntary Benefits (VB) and core benefits teams. Key Responsibilities * Respond to incoming calls from clients, members, providers, and employer groups ...

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Remote Chat Support information

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$41

How much do remote chat support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote chat support in Iowa is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.63 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Iowa? The most popular types of Chat Support jobs in Iowa are:
What are popular job titles related to Remote Chat Support jobs in Iowa? For Remote Chat Support jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Iowa look for? The top searched job categories for Remote Chat Support jobs in Iowa are:
What cities in Iowa are hiring for Remote Chat Support jobs? Cities in Iowa with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Contract Virtual Care Veterinary Technician - Telemedicine

Contract Virtual Care Veterinary Technician - Telemedicine

Dutch

Des Moines, IA • Remote

$18/hr

Contractor

Re-posted 23 days ago

Job description

Care when it counts - from wherever you practice.
 
At Dutch, we're on a mission to make high-quality veterinary care more accessible, affordable, and supportive - for both pets and the professionals who care for them. We believe care shouldn't be limited by clinic hours or commute distance.
 
With Dutch, veterinary professionals can connect with clients for real advice, real prescriptions, and real impact - all from the comfort of home, supported by tools like our in-house EMR and digital workflows that help you focus on patient care.
 
Backed by leading investors, Dutch provides the stability and resources to support our team in delivering the highest standard of telemedicine care.
 
We're seeking experienced, Credentialed Veterinary Technicians to join our growing telehealth team. This is a flexible, remote opportunity ideal for tech-savvy, client-focused vet techs who want to make a real impact in virtual care while enjoying autonomy and convenience.
What You'll Be Doing
  • Engaging with clients: Connect with pet owners via the EMR messaging system, providing support, education, and guidance on their pets' health and well-being
  • Managing EMR tasks: Handle refill approvals, prescription requests, async case reviews, and renewals efficiently
  • Verifying and process prescriptions: Coordinate with partner pharmacies and ensure appropriate follow-up for client requests
  • Resolving pharmacy holds: Complete approvals and communicate with doctors and clients as needed
  • Supporting doctor coverage: Monitor shared veterinary admin communications and assist daily as needed
  • Collaborating cross-functionally: Provide feedback to improve processes, systems, and workflows
  • Participating in training and process improvement: Contribute to telehealth initiatives, compliance, and team development
  • Delivering top-tier client care: Provide empathetic, high-quality service while following clinical protocols and adapting to each case
  • Thriving in a fast-paced environment: Continuously learn and improve your skills to deliver excellent care
  • Growing: Opportunities to grow over time, responsibilities may expand to include more advanced clinical support and virtual care workflows
What You Bring to the Team
  • Passion for veterinary care: Driven to provide high-quality, empathetic support to pet parents
  • Strong communication skills: Confident in client education and collaborating with doctors and teammates
  • Independent and proactive: Manage priorities and tasks effectively with minimal supervision
  • Continuous learner: Eager to grow professionally and take on new challenges in telehealth
  • Tech-savvy and organized: Comfortable navigating multiple computer programs, EMRs, and telehealth platforms
  • Remote-ready: Professional home workspace with reliable internet (>100mb_down, >100mb_up, <10ms latency) and comfort sitting/standing at a computer for extended periods
  • Schedule & Availability: Must be able to maintain consistent availability during daytime Pacific Standard Time (PST) hours, including evenings and weekends. Preference will be given to candidates available Sunday through Thursday. While schedules generally remain within these timeframes, occasional adjustments may be required to meet business needs. Advance notice will be provided whenever schedule changes are necessary.
Qualifications
  • Credentialed Veterinary Technician (LVT, CVT, RVT)
  • 2-3+ years of clinical experience in small animal veterinary medicine; emergency or specialty experience is a plus
  • Comfortable using digital tools (telehealth platforms, EMRs, chat systems)
  • Empathetic, organized, and adaptable to a fast-paced, remote-first environment
This is a 1099 contractor role with the potential to transition to a W2 position based on performance.
 
You'll be supported by our Clinical Director, Vet Support team, and Customer Service team, and a streamlined platform that allows you to focus on what you do best: providing excellent care to pets and peace of mind to their people.
 
Compensation starts at $18/hour and will be determined by experience, location, and other factors.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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