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Remote Chat Support Agent Jobs in Warren, NJ (NOW HIRING)

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a ... Ability to work independently in a remote environment and collaborate effectively across teams.

New

We treat support as a product, owning the full end-to-end experience- from AI-powered chat and voice interactions to agent tooling, self-service deflection, and integrations with SeatGeek's order ...

Whether you're building our products, supporting our customers, growing our community, or shaping ... remote. For location-specific details, please connect with our recruiting team. What you will do:

... support agent that resolves the majority of customer issues without human intervention, and ... remote. For location-specific details, please connect with our recruiting team. What you will do:

Travel Agent - Remote

New York, NY · Remote

$20 - $35/hr

Remote Job Type: Contractor Pay: $20-$35/hour Job Overview We are seeking an experienced Travel Agent to support travel-related projects by providing expert guidance on travel planning, customer ...

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Remote Chat Support Agent information

See Warren, NJ salary details

$11

$19

$31

How much do remote chat support agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote chat support agent in Warren, NJ is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $22.74 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

What are popular job titles related to Remote Chat Support Agent jobs in Warren, NJ?

For Remote Chat Support Agent jobs in Warren, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Agent jobs in Warren, NJ look for?

The top searched job categories for Remote Chat Support Agent jobs in Warren, NJ are:

What cities near Warren, NJ are hiring for Remote Chat Support Agent jobs?

Cities near Warren, NJ with the most Remote Chat Support Agent job openings:

Infographic showing various Remote Chat Support Agent job openings in Warren, NJ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,191 per year, or $19.8 per hour.

Chat Support Representative

AUTO HAUS of Yorktown and Williamsburg

New York, NY • Remote

$54K - $64K/yr

Full-time

Posted 2 days ago

New


Job description

AUTO HAUS of Yorktown and Williamsburg is seeking a professional and customer-focused Chat Support Representative to provide timely assistance to customers through online chat and digital communication channels. The ideal candidate will be comfortable handling multiple conversations, answering customer questions, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries through live chat and online messaging platforms.
  • Assist customers with questions regarding products, services, appointments, and general company information.
  • Identify customer needs and provide accurate solutions or escalate issues when appropriate.
  • Maintain clear, professional, and courteous communication at all times.
  • Document customer interactions and update relevant records as needed.
  • Follow established customer service procedures, policies, and communication standards.
  • Handle multiple chat conversations efficiently while maintaining attention to detail.Collaborate with other departments to resolve customer concerns.
  • Protect customer information and maintain confidentiality.Perform other related duties as assigned.

Qualifications:

  • High school diploma or equivalent preferred.
  • Previous customer service, chat support, administrative, or related experience is preferred but not required.
  • Strong written and verbal communication skills.Excellent typing, organizational, and time-management abilities.
  • Comfortable using computers, email, chat platforms, and basic office software.
  • Ability to work independently in a remote environment.
  • Strong attention to detail and problem-solving skills.Professional, dependable, and customer-focused attitude.
  • Work Environment This is a remote position within the United States.
  • Employees are expected to maintain a reliable internet connection, a professional work environment, and the ability to communicate effectively with customers and team members during scheduled working hours.
    Equal Employment Opportunity AUTO HAUS of Yorktown and Williamsburg is an Equal Employment Opportunity (EEO) employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We value diversity and inclusion and encourage qualified individuals from all backgrounds to apply.