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Remote Chat Support Agent Jobs in Racine, WI (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · On-site +1

$119K - $125K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · Remote

$119K - $125K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Pioneer Agency

Insurance Agent

Milwaukee, WI · Remote

$50K - $75K/yr

No prior licensing is necessary, as we will support you through the licensing process. Key ... Remote work opportunities with flexible scheduling to fit your lifestyle. * Competitive commission ...

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How much do remote chat support agent jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote chat support agent in Racine, WI is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $20.53 per hour, depending on experience, location, and employer.

What is a Remote Chat Support Agent job?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a typical day look like for a Remote Chat Support Agent?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

What are the key skills and qualifications needed to thrive in the Remote Chat Support Agent position, and why are they important?

To thrive as a Remote Chat Support Agent, you need excellent written communication skills, quick typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Freshdesk is typically required. Strong problem-solving skills, patience, and the ability to remain professional under pressure help candidates excel in this customer-facing role. These skills are vital for efficiently resolving customer inquiries, maintaining a positive brand image, and delivering high-quality support from a remote environment.

What are popular job titles related to Remote Chat Support Agent jobs in Racine, WI? For Remote Chat Support Agent jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Agent jobs in Racine, WI look for? The top searched job categories for Remote Chat Support Agent jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Chat Support Agent jobs? Cities near Racine, WI with the most Remote Chat Support Agent job openings:
Remote Chat Support Agent jobs near you

Remote CSR Agent - Leadership Training Track

AO Globe Life

Milwaukee, WI • On-site, Remote

$100K/yr

Full-time

Posted 26 days ago

Job description

Empower Lives, Shape Futures, and Build Your Career - All From Home!
AO Globe Life is thrilled to offer an exciting opportunity for individuals eager to launch their careers in a supportive and flexible work environment. We are hiring Remote Entry-Level Managing Agents for a full-time, fully remote role that allows you to make a meaningful impact from the comfort of your own home. With comprehensive training, warm leads, and no overhead expenses, we're here to set you up for success every step of the way.Who We Are
For over 70 years, AO Globe Life has been a trusted organization dedicated to serving working families, veterans, and labor union members. As part of AO South, you'll help enhance the lives of those who've dedicated themselves to others by providing tailored benefits programs and unparalleled support.What You'll Do
As a Remote Entry-Level Managing Agent, you will:
  • Engage with Members: Make daily phone calls to our extensive member database to understand their financial needs and provide tailored solutions.
  • Deliver Expert Guidance: Analyze members' financial situations and explain the advantages of additional benefits products with clarity and confidence.
  • Foster Relationships: Maintain consistent communication with members throughout the application process, offering updates, answering questions, and resolving issues.
  • Support Active Policyholders: Conduct policy reviews, assist with beneficiary changes, and guide members through claims processes.
  • Ensure Compliance: Adhere to all legal regulations and ethical standards in the management and sale of life insurance policies.
What We're Looking For
We're seeking individuals with the following qualifications:
  • Excellent verbal and written communication skills.
  • Proficiency in computer use and relevant software applications.
  • Strong organizational and time management skills.
  • Self-motivation and attention to detail.
  • Sales experience (preferred but not required).
  • A competitive mindset with a natural sales acumen.
  • Exceptional problem-solving skills and critical thinking abilities.
  • Ability to work independently and as part of a team.
  • Receptive to feedback and eager to grow through coaching.
Why Join Us?
We believe in rewarding talent and hard work. Here's what we offer:
  • Unlimited Earning Potential: Achieve over $100K annually through uncapped commissions.
  • Flexibility: Work remotely with a schedule that works for you.
  • Warm Leads: Skip cold calling-our database provides qualified leads.
  • No Overhead Expenses: Focus on your success without added costs.
  • Incentives: Earn performance-based bonuses and awards.
  • Union Membership: Enjoy the benefits and support of OPEIU Local 277.
Make an Impact, Build Your Career
Joining AO Globe Life isn't just a job-it's a chance to build a career that matters. You'll be part of a team that values integrity, compassion, and excellence while making a meaningful difference in the lives of veterans, labor union members, and their families.
Please Note:
  • This position is open to U.S. residents and citizens only. You must be physically located and legally authorized to work in the United States.

Ready to get started? Apply today and take the first step toward a rewarding and impactful career!

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