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Remote Chat Support Agent Jobs in Racine, WI (NOW HIRING)

HB Travels

Online Cruise Booking Agent

Milwaukee, WI · Remote

... support for every traveler. Position Overview: We are seeking motivated and detail-oriented ... Ability to work independently in a remote setting * Prior experience in travel, hospitality, or ...

Penny's Adventures

Travel Agent

Milwaukee, WI · On-site +1

... remote work environment · Flexible scheduling options · Comprehensive training and ongoing ... support · Access to travel discounts and industry perks If you have a passion for travel and love ...

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

HMG Careers

Remote Sales and Service Agent

Milwaukee, WI · Remote

$69K/yr

While this position is remote, you will have lots of support. Qualities We Value: * Willingness to learn and be coached as we provide comprehensive training. * Outgoing and Friendly Personality: a ...

HMG Careers

Sales and Service Agent Remote

Shorewood, WI · Remote

$69K/yr

While this position is remote, you will have lots of support. Qualities We Value: * Willingness to learn and be coached as we provide comprehensive training. * Outgoing and Friendly Personality: a ...

HMG Careers

Remote Sales and Service Agent

Kenosha, WI · Remote

$69K/yr

While this position is remote, you will have lots of support. Qualities We Value: * Willingness to learn and be coached as we provide comprehensive training. * Outgoing and Friendly Personality: a ...

HMG Careers

Remote Sales and Service Agent

Racine, WI · Remote

$69K/yr

While this position is remote, you will have lots of support. Qualities We Value: * Willingness to learn and be coached as we provide comprehensive training. * Outgoing and Friendly Personality: a ...

HMG Careers

Remote Sales and Service Agent

Park City, IL · Remote

$69K/yr

While this position is remote, you will have lots of support. Qualities We Value: * Willingness to learn and be coached as we provide comprehensive training. * Outgoing and Friendly Personality: a ...

HMG Careers

Remote Sales and Service Agent

Shorewood, WI · Remote

$69K/yr

While this position is remote, you will have lots of support. Qualities We Value: * Willingness to learn and be coached as we provide comprehensive training. * Outgoing and Friendly Personality: a ...

HMG Careers

Sales and Service Agent Remote

Milwaukee, WI · Remote

$69K/yr

While this position is remote, you will have lots of support. Qualities We Value: * Willingness to learn and be coached as we provide comprehensive training. * Outgoing and Friendly Personality: a ...

HMG Careers

Sales and Service Agent Remote

Racine, WI · Remote

$69K/yr

While this position is remote, you will have lots of support. Qualities We Value: * Willingness to learn and be coached as we provide comprehensive training. * Outgoing and Friendly Personality: a ...

HMG Careers

Sales and Service Agent Remote

Kenosha, WI · Remote

$69K/yr

While this position is remote, you will have lots of support. Qualities We Value: * Willingness to learn and be coached as we provide comprehensive training. * Outgoing and Friendly Personality: a ...

HMG Careers

Sales and Service Agent Remote

Park City, IL · Remote

$69K/yr

While this position is remote, you will have lots of support. Qualities We Value: * Willingness to learn and be coached as we provide comprehensive training. * Outgoing and Friendly Personality: a ...

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How much do remote chat support agent jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote chat support agent in Racine, WI is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $20.53 per hour, depending on experience, location, and employer.

What is a Remote Chat Support Agent job?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What are the key skills and qualifications needed to thrive in the Remote Chat Support Agent position, and why are they important?

To thrive as a Remote Chat Support Agent, you need excellent written communication skills, quick typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Freshdesk is typically required. Strong problem-solving skills, patience, and the ability to remain professional under pressure help candidates excel in this customer-facing role. These skills are vital for efficiently resolving customer inquiries, maintaining a positive brand image, and delivering high-quality support from a remote environment.

What does a typical day look like for a Remote Chat Support Agent?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.
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Remote Chat Support Agent jobs near you

Life/Health Insurance Position - State Farm Agent Team Member

Mike Bafus - State Farm Agent

Franklin, WI • Remote

$50K - $75K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 8 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance

ROLE DESCRIPTION:
Mike Bafus - State Farm Agent is seeking a qualified and empathetic professional for the role of Life/Health Insurance Position - State Farm Agent Team Member. As a customer-oriented expert, you will market the Life/Health insurance services and products to benefit customers and their families. Your experience equips you to continually grow your income as you provide the necessary support and reassurances.
As a strategic and emotionally intelligent resource to the community, we are excited to expand our successful agency with your skillset.
RESPONSIBILITIES:
  • Offer life and health insurance policies to new and existing customers.
  • Conduct needs analysis to identify insurance products for customers.
  • Explain policy features, benefits, and exclusions to customers.
  • Assist customers with claims and policy changes.
  • Develop and maintain customer relationships.
  • Stay updated on industry trends and new product offerings.
  • Ensure compliance with state and federal regulations.
QUALIFICATIONS:
  • State insurance license for life and health insurance.
  • Communication and interpersonal skills.
  • Ability to understand and explain complex insurance products.
  • Sales experience, preferably in insurance.
  • Detail-oriented with excellent organizational skills.
  • Ability to build and maintain customer relationships.
  • Proficiency with insurance agency software.

This is a remote position.