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Remote Chat Support Agent Jobs in Racine, WI (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · On-site +1

$119K - $125K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · Remote

$119K - $125K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Pioneer Agency

Insurance Agent

Milwaukee, WI · Remote

$50K - $75K/yr

No prior licensing is necessary, as we will support you through the licensing process. Key ... Remote work opportunities with flexible scheduling to fit your lifestyle. * Competitive commission ...

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Remote Chat Support Agent information

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How much do remote chat support agent jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote chat support agent in Racine, WI is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $20.53 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

Are remote chat support agent jobs legit?

Remote chat support agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How do I become a remote chat support agent?

To become a remote chat support agent, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

How much do remote chat support agents get paid?

Remote chat support agents typically earn between $12 and $20 per hour, depending on experience, company, and location. Some roles offer additional benefits such as flexible schedules and training in customer service tools. Salaries can vary based on industry and whether the position is full-time or part-time.

What are popular job titles related to Remote Chat Support Agent jobs in Racine, WI?

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Remote Chat Support Agent jobs near you

Licensed Health Insurance Agent -- Remote, $24/Hr + OT + Commission

Milwaukee, WI • Remote

Thrive Health Benefits
See more jobs at Thrive Health Benefitsexternal

$768 - $1.3K/wk

Temporary

Re-posted 7 days ago

Job description

$24 an hour. Overtime on top during Open Enrollment. Commission on every enrollment, paid weekly. We're hiring remote ACA sales agents — helping families find health coverage they can actually afford, and getting paid properly to do it. This is a seasonal W-2 role (a real paycheck, taxes handled — not 1099). You can start as early as September 8, and Open Enrollment runs November 1 through January 15 — so it's about a four-and-a-half-month paid season, not a six-week gig.

What you'll earn

  • Start as early as September 8 — $24/hour base, about 32 hours a week through training and ramp-up (roughly $768 a week)
  • Open Enrollment runs November 1 through January 15 — 50 hours a week, with overtime at $36/hour past 40, or about $1,320 a week in base pay alone + commissions on top of that
  • A note on overtime: overtime rules vary by state. Your overtime eligibility and the hours threshold that triggers it follow the law where you live, and we'll confirm exactly how it applies to you before your first shift.
  • That's roughly $20,200 in base pay from September 8 through January 15, before a dollar of commission
  • Commission on every enrollment, paid weekly, climbing the more you write
  • Extra income from ancillary products and referrals
  • A strong producer can clear $27,000+ across the full September–January season (illustrative, based on consistent production)

Earn before Open Enrollment even starts

  • $300 for every agent you bring. Know a licensed agent? A friend, a former co-worker, anyone. Bring them to our hiring webinar. If they're hired and both of you finish through Open Enrollment, you earn $300 per agent — refer three and that's $900 on top of everything else you make.

What you'll do

  • Work 100% remote, from home
  • Help inbound callers and live transfers enroll in ACA Marketplace plans — no cold calling; we bring you the leads
  • Follow proven, compliant scripts with full training and support

What you need

  • Active E&O insurance and resident/non-resident licenses in FL, TX, and GA
  • Don't have all three yet? Apply anyway. Pass the interview and you'll receive a conditional offer with exact steps to get licensed — and we reimburse up to $375, based on the licenses you obtain. (Paid after you're licensed, not upfront.)
  • Already licensed in FL/TX/GA? You can start right away
  • A reliable computer and a wired Ethernet connection

Heads up — Open Enrollment is an intense, fixed sprint: November 1 through January 15 is 50 hours across 6 days, with no vacation during the window. Eleven weeks, all in.

Ready? Apply now — the earlier you're set up, the sooner you start earning.

Base pay of $24/hour is guaranteed for hours worked. Overtime is paid at $36/hour where state law provides for it; overtime rules and thresholds vary by state. Commission, bonus, and total season figures are illustrative, based on individual performance, and not guaranteed.

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