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Remote Chat Support Agent Jobs in Norcross, GA (NOW HIRING)

HB Travels

Reservation Support Agent - Remote

Atlanta, GA · Remote

$30K - $70K/yr

We are looking for an organized Reservation Support Agent to assist customers with reservation ... Remote Environment: Provide reservation support remotely * Flexible Scheduling: Organize your ...

HB Travels

Reservation Support Agent - Remote

Atlanta, GA · Remote

$15.50 - $19.25/hr

We are looking for an organized Reservation Support Agent to assist customers with reservation ... Remote Environment: Provide reservation support remotely * Flexible Scheduling: Organize your ...

MacStadium

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... While the AI agent will deliver an instant response for most customer questions, there may be some ...

MacStadium

Technical Support Specialist

Atlanta, GA · Remote

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... While the AI agent will deliver an instant response for most customer questions, there may be some ...

YO AI Labs

Travel Agent - Remote

Atlanta, GA · Remote

$30 - $50/hr

Remote Job Type: Contractor Pay: $20-$35/hour Job Overview We are seeking an experienced Travel Agent to support travel-related projects by providing expert guidance on travel planning, customer ...

CallRail

Technical Support Specialist - Tier I

Atlanta, GA · On-site +1

$2.0K/day

... 1 Technical Support Agent to join our team in Atlanta. In this role, you will be the frontline ... chat, web, and email). Look beyond immediate break-fix issues to understand customer goals and ...

Destination Careers

Booking Agent | Fully Remote

Atlanta, GA · On-site +1

$40K - $65K/yr

Booking Agent | Work From Home Location : Remote We are a full-service travel planning company that ... Deliver high-quality support before, during, and after travel to ensure a great customer experience

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All JobsChat Support Agent JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Norcross, GA

Remote Chat Support Agent information

See Norcross, GA salary details

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How much do remote chat support agent jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote chat support agent in Norcross, GA is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $20.53 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

Are remote chat support agent jobs legit?

Remote chat support agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How do I become a remote chat support agent?

To become a remote chat support agent, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

How much do remote chat support agents get paid?

Remote chat support agents typically earn between $12 and $20 per hour, depending on experience, company, and location. Some roles offer additional benefits such as flexible schedules and training in customer service tools. Salaries can vary based on industry and whether the position is full-time or part-time.

What are popular job titles related to Remote Chat Support Agent jobs in Norcross, GA?

For Remote Chat Support Agent jobs in Norcross, GA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Agent jobs in Norcross, GA look for?

The top searched job categories for Remote Chat Support Agent jobs in Norcross, GA are:

What cities near Norcross, GA are hiring for Remote Chat Support Agent jobs?

Cities near Norcross, GA with the most Remote Chat Support Agent job openings:

Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in Norcross, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $37,196 per year, or $17.9 per hour.

Reservation Support Agent - Remote

HB Travels

Atlanta, GA • Remote

$30K - $70K/yr

Full-time

Posted 9 days ago

Job description

We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.

The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

Key Responsibilities

  • Respond to reservation inquiries
  • Research available options
  • Gather customer preferences and information
  • Assist with coordinating reservations
  • Review reservation details for accuracy
  • Provide confirmations and relevant information
  • Assist with modifications and updates
  • Communicate with providers when necessary
  • Maintain organized reservation records
  • Follow up regarding outstanding details
  • Provide professional customer assistance

Qualifications

  • Strong customer-service skills
  • Excellent attention to detail
  • Good written and verbal communication
  • Strong organization
  • Basic computer proficiency
  • Comfortable researching online
  • Ability to learn reservation systems
  • Dependable and self-motivated
  • Strong time-management skills
  • Previous reservation experience is helpful but not required

Why Choose Us?

  • Remote Environment: Provide reservation support remotely
  • Flexible Scheduling: Organize your availability around customer needs
  • Training Available: Learn reservation processes and systems
  • Ongoing Support: Access educational resources and continued guidance
  • Professional Development: Build customer service, research, organization, and communication skills
  • Varied Responsibilities: Work with different customer requests and reservation needs

How to Apply

If you're organized and enjoy helping customers coordinate reservations, we encourage you to apply for the Reservation Support Agent opportunity.