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Remote Chat Support Agent Jobs in New Port Richey, FL

The Benefits Boss

Health Insurance Agent

Tampa, FL · Remote

$20K/mo

Health Insurance Agent | Remote | 1099 | Commission + Residuals | Leads Provided About The Benefits ... Dialer, CRM, appointment setters, and back-office support * Contracts with 26+ carriers across ...

Symmetry

Remote Sales Part time Full Time

Tampa, FL · Remote

Full Training, Mentoring and Support PROVEN Duplicatable Sales System Uncapped Earning Potential ... Whether youre looking to earn a six-figure income as a career agent or choose to develop an agency ...

Liveops

Remote Customer Service Representative

Largo, FL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Lutz, FL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Tampa, FL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Showing results 21-40

All JobsChat Support Agent JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in New Port Richey, FL

Remote Chat Support Agent information

See New Port Richey, FL salary details

$9

$16

$27

How much do remote chat support agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote chat support agent in New Port Richey, FL is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $19.47 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

What are popular job titles related to Remote Chat Support Agent jobs in New Port Richey, FL? For Remote Chat Support Agent jobs in New Port Richey, FL, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Agent jobs in New Port Richey, FL look for? The top searched job categories for Remote Chat Support Agent jobs in New Port Richey, FL are:
What cities near New Port Richey, FL are hiring for Remote Chat Support Agent jobs? Cities near New Port Richey, FL with the most Remote Chat Support Agent job openings:
Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in New Port Richey, FL as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $35,328 per year, or $17 per hour.

988 Chat/Text Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)

First Contact

Clearwater, FL • Remote

Full-time

Re-posted 18 days ago

Job description

Salary: $25.00 hr

***Must already live in the Tampa Bay, Florida, area to be eligible for this role***

***Training for this position will be in person at our Clearwater administrative office for three weeks***


Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.

  • Answer incoming chat and text messages from the 988 Crisis and Suicide Lifeline from clients needing online emotional support.
  • Ensure you meet all 988 Crisis and Suicide Lifeline performance metrics.
  • Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation.
  • Use the least invasive approach to service provision.
  • Provide referrals, deploy mobile crisis units, and engage law enforcement in active rescue, as needed.
  • Complete and pass all Lifeline Simulation Training modules as required.
  • Participate in, at least, two Lifeline Simulation Training modules per year, as required.
  • Score at least 85% monthly in quality assurance monitoring.
  • Seek to attain American Association of Suicidology (AAS) crisis certification, when eligible.
  • Build and maintain relationships with visitors that show respect, build trust, and confidentiality during and after the conversation.
  • Serve and participate in national, state, and local meetings, committees, community activities, and outreach events,as required.
  • Actively participate in ongoing supervision, training, and team meetings.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Follow all organizations policies, practices, and procedures.

Qualification/Requirements:

  • Excellent verbal communication, customer service, and time management skills.
  • Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients or members of the community. Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization.
  • Ability to add, subtract, multiply and divide. Ability to problem-solve and manage a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Strong data entry skills.
  • Proficient personal computer skills including e-mail, recordkeeping, routine database activity, word processing, spreadsheet, graphics, etc..
  • Ability to handle multiple tasks simultaneously.
  • Seeking a supportive and collaborative team member.

Education/Training/Experience

    • Bachelors Degree from a four-year college or university or higher is preferred.
    • A high school diploma or equivalent with a combination of experience may be considered.
    • One year or more of related crisis, mental health, or substance abuse experience is required.
    • Experience handling crisis chat or text message conversations is required.
    • Health and Human Services background preferred.
    • Above-average computer skills preferred.

    Physical Demands:

    Moderate physical activity performing somewhat strenuous daily activities of a primarily administrative nature. Includes sitting and/or standing for extended periods of time with the ability to lift up to 10 lbs.


    Manual dexterity is sufficient to reach/handle items, work with the fingers, and perceive attributes of objects and materials.


    Other:

    • Level II Background Screen
    • Valid State of Florida Drivers License