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Remote Chat Support Agent Jobs in Berwick, ME (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Hampton, NH · Remote

$17.50 - $23.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Amwins

Senior Underwriter

Portsmouth, NH · On-site +1

$100K - $118K/yr

JOB SUMMARY This position is open to remote candidates and hybrid available for local candidates ... Handles account problems with the agent, company and sales staff. Plays a support role with less ...

Liberty Mutual

Remote Inside Sales Representative

Dover, NH · On-site +1

$55K - $75K/yr

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting ...

Liberty Mutual

Remote Inside Sales Representative

Dover, NH · On-site +1

$55K - $75K/yr

As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support ... Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting ...

Amwins

Sr. Underwriter

Portsmouth, NH · On-site +1

$100K - $118K/yr

... supporter of the NSAA, SAM, state and regional associations, and various ski industry groups Remote ... or agent; quotes accounts within authority; * Works with rating department to achieve pricing ...

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Remote Chat Support Agent information

See Berwick, ME salary details

$10

$19

$30

How much do remote chat support agent jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote chat support agent in Berwick, ME is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

Are remote chat support agent jobs legit?

Remote chat support agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How do I become a remote chat support agent?

To become a remote chat support agent, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

How much do remote chat support agents get paid?

Remote chat support agents typically earn between $12 and $20 per hour, depending on experience, company, and location. Some roles offer additional benefits such as flexible schedules and training in customer service tools. Salaries can vary based on industry and whether the position is full-time or part-time.

What are popular job titles related to Remote Chat Support Agent jobs in Berwick, ME?

For Remote Chat Support Agent jobs in Berwick, ME, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Agent jobs in Berwick, ME look for?

The top searched job categories for Remote Chat Support Agent jobs in Berwick, ME are:

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Cities near Berwick, ME with the most Remote Chat Support Agent job openings:

Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in Berwick, ME as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $39,685 per year, or $19.1 per hour.

Remote Customer Service Specialist

ForgeFit

Hampton, NH • Remote

$17.50 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Job Title: Remote Customer Service Specialist 
Company: ForgeFit 
Location: Remote (U.S. Based) 
Employment Type: Full-Time 

About ForgeFit 

At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. 

About the Role 

As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. 

What You’ll Do 

  • Respond to customer inquiries via phone, email, and chat with professionalism and care 
  • Help customers with orders, shipping questions, product details, and troubleshooting 
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams 
  • Keep accurate records of customer interactions using CRM 
  • Proactively follow up on customer needs and ensure satisfaction 
  • Maintain up-to-date knowledge of ForgeFit’s product lines and service policies 

What We’re Looking For 

  • 1+ years of experience in a customer service, support, or client-facing role 
  • Strong communication and problem-solving skills 
  • Ability to stay organized and manage multiple priorities 
  • Comfortable using CRM or support tools 
  • A positive attitude and genuine desire to help others 
  • Interest in fitness or familiarity with gym equipment is a plus 

What We Offer 

  • Competitive hourly pay based on experience 
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off 
  • 100% remote work with a collaborative and supportive team 
  • Ongoing training and opportunities for career growth 
  • The chance to support a brand that makes a real impact in the fitness world 

Ready to help gyms get stronger with ForgeFit? Apply now and let’s build something powerful together. 

Apply