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Remote Chat Support Agent Jobs in Augusta, GA (NOW HIRING)

Kimbrell Agency

Life Insurance Agent

Augusta, GA · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Let's be real--most agencies are desperate to hire anyone with a pulse, offer minimal support, and ...

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Remote Chat Support Agent information

See Augusta, GA salary details

$10

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$28

How much do remote chat support agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote chat support agent in Augusta, GA is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $20.58 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

Are remote chat support agent jobs legit?

Remote chat support agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How do I become a remote chat support agent?

To become a remote chat support agent, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

How much do remote chat support agents get paid?

Remote chat support agents typically earn between $12 and $20 per hour, depending on experience, company, and location. Some roles offer additional benefits such as flexible schedules and training in customer service tools. Salaries can vary based on industry and whether the position is full-time or part-time.

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The top searched job categories for Remote Chat Support Agent jobs in Augusta, GA are:

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Cities near Augusta, GA with the most Remote Chat Support Agent job openings:

Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,284 per year, or $17.9 per hour.

Mortgage Loan Officer - Remote

Motto Mortgage Strategic

Augusta, GA • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Are you currently producing but feel stuck, inconsistent, or capped where you are?


We’re building something different at Motto Mortgage Strategic - We are a brokerage platform designed for career loan officers, not hobbyists, where production, discipline, and long-term growth actually align.


We are actively looking for licensed loan officers in North Carolina and Georgia who are currently producing in the $500K–$1.5M per year range or are newly/soon-to-be licensed and are ready to step into a more structured, scalable environment. If you’re looking for a place to simply "hang your license," this is not it. This is for professionals who want to build a real, scalable business.


What Makes Us Different:

  1. The Broker Advantage: We operate on a true brokerage model. That means better pricing flexibility, more options for your clients, and the ability to find a way to get deals done instead of losing them.
  2. Speed Execution: Our average contract to clear-to-close is just 14 days. We move fast, communicate early, and solve problems before they become issues.
  3. Dedicated Processing Team: You are supported by a full-time, highly accessible in-house processing team (3 processors + a processing manager) who work exclusively for our loan officers. No outsourcing, no guessing, no delays.
  4. Veteran-Owned Gov. Loan Expertise: We are veteran-owned and operated with deep expertise in VA and FHA lending, allowing you to confidently serve a broader client base.
  5. ISA Marketing Support: We are building scalable lead generation through Inside Sales Agent (ISA) efforts. Plus, we provide financial support for RESPA-compliant co-marketing agreements, desk rentals, and growth initiatives with qualified partners.
  6. Remote Flexibility with Real Structure: Work from home with full flexibility while operating inside a structured, team-driven environment with consistent meetings, accountability, and leadership support. You are never on an island.


Who We Are Looking For: We hire based on five core traits:

  1. Character: You do the right thing, even when it’s hard.
  2. Calling: You take this seriously as a career, not a side hustle.
  3. Chemistry: You work well within a team and contribute to a positive culture.
  4. Competence: You can originate, communicate, and execute at a high level.
  5. Contribution: You add value to the team, not just take from it.


Key Responsibilities:

  1. Manage and convert your pipeline with strict discipline.
  2. Structure deals and expertly guide clients through the loan process.
  3. Communicate clearly and proactively with clients, real estate agents, and the internal team.
  4. Build and maintain strong referral relationships.
  5. Operate within our proven systems, rather than freelancing your business.


Required Qualifications:

  1. Active NMLS license in North Carolina and/or Georgia (Strictly Required).
  2. Currently producing or recently active in mortgage origination.
  3. Strong communication and organizational skills.
  4. Ability to operate in a structured, accountability-driven, and performance-based environment.


If you’re looking for a place to build a real, scalable mortgage business with the right support and structure, apply today and let’s see if it’s a fit.


Compliance Disclosure: Motto Mortgage Strategic is an Equal Opportunity Employer. All compensation, co-marketing, and partnership opportunities are structured in full compliance with RESPA (Real Estate Settlement Procedures Act) and all applicable state and federal mortgage lending regulations. Loan originators must maintain all required licensing through the Nationwide Multistate Licensing System (NMLS) and comply with all continuing education and regulatory requirements. NMLS# 2481808.


Target Markets: Fayetteville, NC; Havelock, NC; Elizabeth City, NC; Goldsboro, NC; Fuquay-Varina, NC; Clayton, NC; Columbus, GA; Hinesville, GA; Savannah, GA; Augusta, GA; Warner Robins, GA; Valdosta, GA; St. Marys, GA.


Job Type: Full-time, Remote


Pay Compensation: * $40,000.00 Base Salary + Tiered BPS Compensation

  1. Health insurance reimbursement