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Remote Chat Support Agent Jobs in Louisiana (NOW HIRING)

Harris

(Remote) Support Analyst

Iowa, LA · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Harris

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Cayenta

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Cayenta

(Remote) Support Analyst

Iowa, LA · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Harris

(Remote) Support Analyst

Iowa, LA · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Harris

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Lead a high-performing Support organization responsible for delivering timely, effective, and ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Lead a high-performing Support organization responsible for delivering timely, effective, and ...

Harris

$70K - $100K/yr

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... A strong foundation in machine learning, deep learning, data engineering, and AI agent frameworks.

ForgeFit

Remote Customer Service Specialist

Lafayette, LA · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

New Orleans, LA · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

SchoolMint

Technical Support Specialist

Lafayette, LA · On-site +1

Remote in San Jose, Costa Rica / Hybrid in Lafayette LA. Hours: Available to work core hours ... chat. * Foster a support experience in which customers feel heard, respected, informed, and ...

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All JobsChat Support Agent JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Louisiana

Remote Chat Support Agent information

See Louisiana salary details

$9

$16

$26

How much do remote chat support agent jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote chat support agent in Louisiana is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $18.70 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

Are remote chat support agent jobs legit?

Remote chat support agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How do I become a remote chat support agent?

To become a remote chat support agent, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

How much do remote chat support agents get paid?

Remote chat support agents typically earn between $12 and $20 per hour, depending on experience, company, and location. Some roles offer additional benefits such as flexible schedules and training in customer service tools. Salaries can vary based on industry and whether the position is full-time or part-time.

What are popular job titles related to Remote Chat Support Agent jobs in Louisiana?

For Remote Chat Support Agent jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support Agent jobs in Louisiana look for?

The top searched job categories for Remote Chat Support Agent jobs in Louisiana are:

What cities in Louisiana are hiring for Remote Chat Support Agent jobs?

Cities in Louisiana with the most Remote Chat Support Agent job openings:

Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,918 per year, or $16.3 per hour.

WFH Customer Support Agent - Entry Level

New Orleans, LA • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$15 - $20/hr

Full-time

Medical, Life

Posted 12 days ago

Job description

WFH Customer Support Agent - Entry Level
AO | 100% Remote | Work From Home | Training & Mentorship ProvidedHelp People. Build Relationships. Start a Career From Home.
Are you friendly, dependable, and looking for an entry-level work-from-home opportunity where you can help people while building valuable professional skills?
AO is seeking motivated, service-focused individuals to join our growing remote team as Customer Support Agents. You'll connect with individuals and families through scheduled virtual appointments, answer questions, explain available benefits, and provide personalized support throughout the client experience.
No previous insurance experience is required. We provide training, mentorship, licensing guidance, and ongoing professional development.Why You'll Love This Opportunity
• 100% Remote / Work From Home
• Entry Level - No Prior Insurance Experience Required
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Scheduling
• Comprehensive Training & Mentorship
• Career & Leadership Advancement OpportunitiesAbout the Role
This position combines customer service, client support, and consultative insurance sales.
You'll work with clients who have requested information about available benefits, learn about their needs, explain coverage options, and help eligible clients through the enrollment process.
Our approach is centered on education, service, and relationship building-not high-pressure sales.What You'll DoCustomer Support & Client Engagement
  • Connect with clients through scheduled Zoom and phone appointments
  • Serve as a professional point of contact for client questions
  • Listen to each client's needs and provide clear, helpful guidance
  • Explain available life, accident, and supplemental health benefit options
  • Assist clients with applications and enrollment
  • Help existing clients with policy reviews and beneficiary updates
  • Provide ongoing policy and customer support
  • Build lasting relationships through professional follow-up
  • Maintain accurate digital client records and documentation
  • Follow company procedures and applicable state insurance requirements
What We Offer
🏠 100% Remote Work
Work from home anywhere within the United States. Client appointments, training, coaching, and team meetings are conducted virtually.
📞 Qualified Leads - No Cold Calling
Connect with individuals who have requested information regarding available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Performance Bonuses
Compensation opportunities include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Additional compensation opportunities through leadership advancement

This is a performance-based opportunity rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results.
⏰ Flexible Scheduling
Create a schedule that supports your lifestyle while maintaining the consistency necessary to serve clients and achieve your professional goals.Full Training & Mentorship Provided
Starting a new industry can feel overwhelming, which is why prior insurance experience is not required.
Training and development include:
  • Virtual onboarding
  • State insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • Communication and relationship-building development
  • One-on-one mentorship
  • Weekly virtual coaching
  • Ongoing professional development
  • Leadership training and advancement support
Benefits & Professional Support
Qualifying representatives may have access to:
  • ♥ Health insurance reimbursement program
  • 🛡 Company-supported life insurance
  • 💵 Renewal and residual income opportunities
  • 🤝 Union representation and professional support
  • 📈 Leadership development opportunities
  • 💻 Modern virtual systems and business technology

Eligibility and qualification requirements may apply.Who We're Looking For
You don't need an insurance background to be successful. We're looking for individuals who demonstrate:
  • Strong communication and active-listening skills
  • Friendly, professional, and customer-focused attitude
  • Genuine interest in helping others
  • Self-motivation and accountability
  • Dependability and strong work ethic
  • Effective organization and time management
  • Problem-solving abilities
  • Comfort working independently from home
  • Ability to collaborate within a virtual team
  • Coachability and willingness to learn
  • Commitment to professionalism and integrity

Experience in customer service, retail, hospitality, healthcare, education, administration, banking, call centers, military service, client relations, or sales is helpful-but not required.
We value attitude, consistency, professionalism, and willingness to learn over previous industry experience.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable using Zoom and web-based applications
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Career Growth
This entry-level opportunity can provide a pathway into increased responsibility and leadership.
Team members who demonstrate strong performance, consistency, and leadership potential may pursue opportunities in:
Client Services → Training & Mentorship → Team Leadership → Management
Advancement is based on performance and professional development-not simply tenure.Virtual Interview Process
All interviews are conducted through Zoom video conferencing, providing a convenient and accessible hiring experience.
Qualified candidates will have the opportunity to learn more about the position, training, licensing requirements, compensation structure, and career advancement opportunities during the hiring process.Ready to Start Your Remote Career?
If you're looking for an entry-level work-from-home opportunity where you can help people, develop valuable skills, receive ongoing mentorship, and build toward long-term professional growth, we'd love to hear from you.
Submit your updated resume and contact information today to be considered.Work From Home. Support Families. Grow Your Skills. Build Your Future. 🚀

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