ZipRecruiter

Log In

2

Remote Chat Representative Jobs in Rochester, MI

TEKsystems

Customer Service Representative

Warren, MI · Remote

$19 - $19.50/hr

Remote (Preference given to Michigan-based candidates) Schedule: Must be flexible to work within ... Approximately 20% chat, email, and case documentation Required Qualifications * 1-2+ years of ...

TEKsystems

Customer Service Representative

Warren, MI · Remote

$19 - $19.50/hr

Ability to work independently in a remote environment Preferred Qualifications * Associate degree or equivalent experience * Experience supporting customers through phone, email, and chat channels

Liveops

Remote Customer Service Representative

Troy, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

ASCENSUS

Call Center Representative

Detroit, MI · Remote

$19/hr

These positions are 100% fully remote**** Video Interview Process: As part of our Call Center ... They are responsible for providing high quality service to all callers using phone, email or chat.

Liveops

Remote Customer Service Representative

Macomb, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Utica, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Warren, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

theITSC

Be Seen First

Sales Representative (Remote)

Detroit, MI · Remote

$40K - $60K/yr (+ commission)

This is a fully remote position. What you'll do: Client Account Representatives participate in the entire sales process: * Research prospective client companies and build your own target list * Reach ...

next page

Showing results 1-20

All JobsChat Representative JobsRemote Chat Representative JobsRemote Chat Representative Jobs in Rochester, MI

Remote Chat Representative information

See Rochester, MI salary details

$10

$19

$31

How much do remote chat representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for remote chat representative in Rochester, MI is $19.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $21.25 per hour, depending on experience, location, and employer.

What is a remote chat representative?

Remote chat representatives are customer service professionals who communicate with clients or customers through online chat platforms, rather than in person or over the phone. They typically answer questions, resolve issues, and provide support for products or services, all from a remote location such as their home. This role requires strong written communication skills, the ability to multitask, and proficiency with chat software and customer service tools. Remote chat representatives are employed in various industries, including retail, technology, and financial services.

What skills and qualifications are needed to thrive as a remote chat representative?

To thrive as a Remote Chat Representative, you need excellent written communication skills, fast and accurate typing, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in resolving customer inquiries efficiently. These skills and qualities ensure prompt, clear, and effective support, leading to high customer satisfaction in a virtual environment.

What are common challenges faced by remote chat representatives, and how can they be managed?

Remote Chat Representatives often need to juggle multiple conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also make it challenging to collaborate with teammates or get immediate support from supervisors. To manage these challenges, it's important to develop strong multitasking and communication skills, use collaboration tools effectively, and proactively reach out to team members or leads when clarification is needed. Many companies offer ongoing training and virtual team meetings to help remote representatives stay connected and supported.

What is the difference between Remote Chat Representative vs Remote Customer Service Agent?

AspectRemote Chat RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home or remote locationOnline, from home or remote location
Industry UsageCustomer support via live chatCustomer support via phone, email, or chat
Common Search IntentJobs involving live chat supportJobs involving customer support across channels

Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.

What are popular job titles related to Remote Chat Representative jobs in Rochester, MI?

For Remote Chat Representative jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Remote Chat Representative jobs in Rochester, MI look for?

The top searched job categories for Remote Chat Representative jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Remote Chat Representative jobs?

Cities near Rochester, MI with the most Remote Chat Representative job openings:

Remote Chat Representative jobs near you
Infographic showing various Remote Chat Representative job openings in Rochester, MI as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 21% In-person, and 79% Remote job distribution, with an average salary of $40,604 per year, or $19.5 per hour.

Amazon Customer Service Representative (Remote)

Rochester, MI • Remote

TradeJobsWorkforce
See more jobs at TradeJobsWorkforceexternal

$14.75 - $20/hr

Full-time

Posted 9 days ago

Job description

Bring your energy to the role of Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Deliver excellent service to customers and coworkers. Deliver excellent service to customers and coworkers. Perks include competitive pay, flexible shifts, hands-on training, a supportive workplace, and room for advancement.

Apply