ZipRecruiter

Log In

2

Remote Chat Operator Jobs in Dacula, GA (NOW HIRING)

AEG Presents

Game Operations - Trading Analyst

Atlanta, GA · On-site +1

$55K - $65K/yr

Help set up standard operating procedures around PrizePicks game operations tasks What you have ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks: The typical ...

New

PrizePicks

Game Operations - Trading Analyst

Atlanta, GA · On-site +1

$55K - $65K/yr

Help set up standard operating procedures around PrizePicks game operations tasks What you have ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks: The typical ...

PrizePicks

Director of Core Products

Atlanta, GA · On-site +1

$200K - $250K/yr

This role is remote-eligible for candidates authorized to work within the United States. If you ... Your recruiter will be happy to chat more about the specific pay range for your location and how we ...

Amplity Health

Customer Care Specialist - EST

Atlanta, GA · Remote

$38K - $40K/yr

... chat. Customer Care handles inbound, unsolicited customer calls from Consumer and Healthcare ... Remote Position Essential duties and responsibilities include but are not limited to the following:

Amplity Health

Customer Care Specialist - EST

Atlanta, GA · Remote

$38K - $40K/yr

... chat. Customer Care Specialist Customer Care handles inbound, unsolicited customer calls from ... Remote Position Essential duties and responsibilities include but are not limited to the following:

Amplity Health

Customer Care Specialist - EST

Atlanta, GA · Remote

$38K - $40K/yr

... chat. Customer Care Specialist Customer Care handles inbound, unsolicited customer calls from ... Remote Position Essential duties and responsibilities include but are not limited to the following:

Amplity Health

Customer Care Specialist - EST

Atlanta, GA · Remote

$38K - $40K/yr

... chat. Customer Care Specialist Customer Care handles inbound, unsolicited customer calls from ... Remote Position Essential duties and responsibilities include but are not limited to the following:

Amplity

Customer Care Specialist - EST

Atlanta, GA · Remote

$38K - $40K/yr

... chat. Customer Care Specialist Customer Care handles inbound, unsolicited customer calls from ... Remote Position Essential duties and responsibilities include but are not limited to the following:

People also search for

All JobsRemote Chat Operator JobsRemote Chat Operator Jobs in Dacula, GA

Remote Chat Operator information

See Dacula, GA salary details

$11

$18

$27

How much do remote chat operator jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote chat operator in Dacula, GA is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.01 per hour, depending on experience, location, and employer.

What is a Remote Chat Operator job?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What are the key skills and qualifications needed to thrive in the Remote Chat Operator position, and why are they important?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What does a typical day look like for a Remote Chat Operator?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.
More about Remote Chat Operator jobs
What are popular job titles related to Remote Chat Operator jobs in Dacula, GA? For Remote Chat Operator jobs in Dacula, GA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Operator jobs in Dacula, GA look for? The top searched job categories for Remote Chat Operator jobs in Dacula, GA are:
What cities near Dacula, GA are hiring for Remote Chat Operator jobs? Cities near Dacula, GA with the most Remote Chat Operator job openings:
Remote Chat Operator jobs near you
Infographic showing various Remote Chat Operator job openings in Dacula, GA as of May 2026, with employment types broken down into 2% Internship, 79% Full Time, 12% Part Time, 2% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,928 per year, or $18.7 per hour.
AI Solutions Account Executive

AI Solutions Account Executive

Retention Express

Atlanta, GA • On-site, Remote

$60K - $75K/yr

Full-time

Retirement, PTO

Posted 13 days ago

Job description

About Retention Express
AI Solutions Account Executive
About Retention Express
Founded in 2021, Retention Express is a fast-growing, Atlanta-based AI-powered support BPO company helping membership and subscription businesses reduce churn, improve customer experience, and drive revenue.
We combine AI Voice Agents, AI Chat, and Live Customer Support to deliver a modern, scalable support model. Our clients span the express car wash industry and beyond, and we are at the forefront of transforming how businesses handle high-volume customer interactions.
Our approach is simple:
Automate the Easy. Escalate the Hard. Deliver Results.
'/'
Location: Remote (U.S.-based) - Preferred: Atlanta or major metro (Dallas, Phoenix, Nashville, Charlotte, Salt Lake City)
Compensation: $60,000-$75,000 base + uncapped commission
On-Target Earnings (OTE): $120,000-$140,000+
Type: Full-Time
About the role
  • This is not a traditional sales role.

We are hiring a Founding AI Solutions Account Executive who can drive revenue, own customer outcomes, and help shape how AI is deployed in real-world customer operations.
You will be responsible for selling AI Voice, AI Chat, and Live Agent support solutions, while also staying close to the customer to ensure success, adoption, and long-term value.
This role is ideal for someone who:
  • Has a "get it done" mentality
  • Is comfortable operating in a fast-moving, evolving environment
  • Can sell, problem-solve, and execute
  • Wants to be part of building something-not just maintaining it

What you'll do
Operational Duties/Responsibilities...
  • Revenue Generation & Sales Execution
  • Own the full sales cycle: outbound prospecting, discovery, demo, proposal, and close
  • Sell Retention Express solutions including:
    • AI Voice Agents (inbound & outbound)
    • AI Chat / automation
    • Live agent support (BPO)
    • Reputation Management
  • Identify customer pain points and position solutions tied to ROI, cost savings, and revenue impact
  • Build and manage a strong pipeline of qualified opportunities within our niche and across verticals.

Solutioning & Customer Engagement
  • Translate real-world operational challenges into AI + human solutions
  • Collaborate with internal teams to design tailored customer playbooks
  • Clearly communicate technical and operational value to both business and non-technical stakeholders

Post-Sale Ownership & Expansion
  • Stay engaged post-sale to ensure:
    • Successful onboarding
    • Adoption of AI solutions
    • Growth in usage (calls, automation, campaigns)
    • QA conversations to ensure the brand tone and messaging is relayed precisely
  • Identify upsell and expansion opportunities across accounts
  • Act as a trusted advisor to customers on improving customer experience and retention

Build & Improve the Sales Motion
  • Contribute to refining messaging, pricing, and go-to-market strategy
  • Provide feedback from the field to improve product, positioning, and onboarding
  • Help build scalable sales playbooks as we grow

Qualifications
We're Excited About You Because You...
  • 2-5 years of experience in:
    • SaaS sales, Telecom, CCaaS, or BPO environments
  • Proven ability to:
    • Build and manage a sales pipeline
    • Close deals
    • Hit or exceed sales targets
  • Strong understanding of:
    • Subscription-based business models
    • Customer experience or contact center operations
    • Data and technical solutions
  • Ability to quickly learn and sell technical solutions (AI, automation, CX tools)
  • Excellent communication and presentation skills
  • Experience selling:
    • AI solutions, automation tools, SaaS, enterprise software, or call center technology
  • Familiarity with:
    • Zendesk, Freshdesk, CRMs, or omni-channel customer support platforms
  • Exposure to:
    • SMB to Mid Market or growth stage customers
    • Experience in startup, scale-up, or early growth environments with lean corporate structures

What we can offer you
  • Retention Express offers a competitive salary based on proficiency in the required skills and/or years of experience.

• Flex time and PTO
• Remote work
• Some travel regionally and nationally
• Free monthly car wash membership
• 401k matching included

Apply