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Remote Chat Operator Jobs in Canton, GA (NOW HIRING)

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Engineering Lab Technician

Atlanta, GA · Remote

$60K - $80K/yr

Technical proficiency operating lab instrumentation such as spectrum analyzers, oscilloscopes, and ... Remote roles exist, and when a posting is open to remote work, it says so. 🌟 the impossible ...

PrizePicks

Game Operations Analyst - Pre Match

Atlanta, GA · On-site +1

$55K - $65K/yr

Help set up standard operating procedures around PrizePicks game operations tasks * Ability to ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks: The typical ...

All JobsChat Operator JobsRemote Chat Operator JobsRemote Chat Operator Jobs in Canton, GA

Remote Chat Operator information

See Canton, GA salary details

$11

$19

$28

How much do remote chat operator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote chat operator in Canton, GA is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.54 per hour, depending on experience, location, and employer.

What is a remote chat operator?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What skills and qualifications are needed to thrive as a remote chat operator?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What does a remote chat operator do?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.

What are the most commonly searched types of Chat Operator jobs in Canton, GA? The most popular types of Chat Operator jobs in Canton, GA are:
What are popular job titles related to Remote Chat Operator jobs in Canton, GA? For Remote Chat Operator jobs in Canton, GA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Operator jobs in Canton, GA look for? The top searched job categories for Remote Chat Operator jobs in Canton, GA are:
What cities near Canton, GA are hiring for Remote Chat Operator jobs? Cities near Canton, GA with the most Remote Chat Operator job openings:
Remote Chat Operator jobs near you
Infographic showing various Remote Chat Operator job openings in Canton, GA as of July 2026, with employment types broken down into 63% Full Time, 32% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,945 per year, or $19.2 per hour.

Technical Support Representative Level 1

ConstructConnect

Atlanta, GA • On-site, Remote

Full-time

Re-posted 2 days ago

Job description

Overview

This position is hybrid in Cincinnati, Ohio and sits within our Customer Success division which is responsible for supporting our customers at every interaction through technical support and training to create consistent high levels of customer satisfaction. 

The Opportunity

The Tech Support Rep Level 1 is responsible for all aspects of communication with customers during the life-cycle of a trouble ticket - communication may occur via phone or electronic media (e-mail/chat). The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. 

Responsibilities

What You'll Be Doing

  • Responsible for handling technical support trouble tickets.
  • Monitor their ticket queue and use their discretion and independent judgment to weigh ticket factors such as:  
    • Order of response/urgency of tickets.
    • Contact method and timeline.
    • Correct/appropriate response to ticket.
    • How/when to close tickets and whether/if a ticket should be reassigned or escalated.
  • Must ensure company and departmental policies and procedures are followed, tickets are responded to and closed in a timely manner, call back times are coordinated with customers and then met, tickets are reassigned and/or escalated in a timely manner and when appropriate.  
  • This job description in no way implies that the duties listed here are the only ones that team members can be required to perform.
Qualifications

What You Bring to the Team

  • High School Diploma or GED required, Associates or better desired 
  • MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk, tech support call center, etc) 
  • Strong understanding of Operating Systems, MS Office, and Email 
  • Database Application knowledge strongly desired 
  • Responsible, mature, reliable, dependable, honest, trustworthy, consistent, detail oriented 
  • Pleasant, clear speaking voice and excellent written communication skills 
  • Candidates must possess a strong ability to describe detailed topics clearly in writing or over the phone  
 

Physical Demands and Work Environment

  • The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes.
  • Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
  • Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department.
  • All team members must reside and perform their work within the United States.

E-Verify Statement

ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security.

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Employment Type: FULL_TIME

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