Operating through a virtual community health clinic format, we connect skilled mental health ... Conduct individual counseling sessions with clients via video chat, employing therapeutic ...
Operating through a virtual community health clinic format, we connect skilled mental health ... Conduct individual counseling sessions with clients via video chat, employing therapeutic ...
Operating through a virtual community health clinic format, we connect skilled mental health ... Conduct individual counseling sessions with clients via video chat, employing therapeutic ...
Operating through a virtual community health clinic format, we connect skilled mental health ... Conduct individual counseling sessions with clients via video chat, employing therapeutic ...
This full-time remote position offers mental health professionals the opportunity to leverage their ... Operated as a Community Health Clinic based in Everett, Massachusetts, we are dedicated to ...
This full-time remote position offers mental health professionals the opportunity to leverage their ... Operated as a Community Health Clinic based in Everett, Massachusetts, we are dedicated to ...
This full-time remote position offers mental health professionals the opportunity to leverage their ... Operated as a Community Health Clinic based in Everett, Massachusetts, we are dedicated to ...
This full-time remote position offers mental health professionals the opportunity to leverage their ... Operated as a Community Health Clinic based in Everett, Massachusetts, we are dedicated to ...
Financial Analyst II
Burlington, MA · On-site +1
$80K - $95K/yr
Preference will be given to local candidates, but we will consider remote candidates based in the ... operating expenses, and interpretation of various financial aspects * Act as the primary finance ...
Financial Analyst II
Burlington, MA · On-site +1
$80K - $95K/yr
Preference will be given to local candidates, but we will consider remote candidates based in the ... operating expenses, and interpretation of various financial aspects * Act as the primary finance ...
Remote Chat Operator information
See Massachusetts salary details
$13.39 - $15.13
3% of jobs
$15.13 - $16.87
4% of jobs
$18.47 is the 25th percentile. Wages below this are outliers.
$16.87 - $18.62
19% of jobs
$18.62 - $20.36
22% of jobs
The median wage is $20.47 / hr.
$20.36 - $22.10
17% of jobs
$23.75 is the 75th percentile. Wages above this are outliers.
$22.10 - $23.84
10% of jobs
$23.84 - $25.58
10% of jobs
$25.58 - $27.33
7% of jobs
$27.33 - $29.07
4% of jobs
$29.07 - $30.81
2% of jobs
$30.81 - $32.55
1% of jobs
$13
$22
$32
How much do remote chat operator jobs pay per hour?
What is a remote chat operator?
A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.
What does a remote chat operator do?
A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.
What skills and qualifications are needed to thrive as a remote chat operator?
To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.
What are popular job titles related to Remote Chat Operator jobs in Massachusetts?
For Remote Chat Operator jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Chat Operator jobs in Massachusetts look for?
The top searched job categories for Remote Chat Operator jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Chat Operator jobs?
Cities in Massachusetts with the most Remote Chat Operator job openings:

Remote Clinical Social Worker (LICSW) - Full-Time Opportunity
Revere, MA • Remote
Full-time
Posted 18 days ago
Job description
Gotham Enterprises Ltd is seeking a dedicated and experienced Remote Licensed Independent Clinical Social Worker (LICSW) to join our team. This full-time position offers the unique opportunity to provide high-quality mental health counseling from the comfort of your own home, ensuring that your expertise reaches clients in need across the country. With a salary range of USD 90,000 to 104,000 per year, this role emphasizes both professional fulfillment and financial growth.
About the OrganizationGotham Enterprises Ltd is committed to making mental health services accessible and convenient for all individuals in need. Operating through a virtual community health clinic format, we connect skilled mental health professionals with clients who require support for various emotional and psychological challenges. Our goal is to revolutionize how mental health therapy is delivered, ensuring that individuals receive compassionate care in a timely manner.
Work EnvironmentAs a Remote LICSW, you will work in a fully remote setting, allowing you to create a balanced work-life dynamic. Enjoy the flexibility of designing your schedule according to your availability and personal commitments. By leveraging innovative technology platforms, you will engage with clients through live video sessions, ensuring a professional yet comfortable therapeutic environment. This role eliminates the burden of traditional overhead costs—such as office space and marketing—enabling you to focus directly on client care.
Key Responsibilities- Conduct individual counseling sessions with clients via video chat, employing therapeutic techniques tailored to enhance their mental well-being.
- Assist clients in articulating their emotions and experiences to foster self-awareness and explore their relationships.
- Serve as an advocate for clients, helping them establish personal goals and navigate their treatment paths.
- Utilize your clinical expertise to evaluate clients’ mental health conditions, drafting and implementing solution-focused treatment plans.
- Keep accurate, confidential client records in compliance with HIPAA guidelines while minimizing administrative burden.
- Participate in ongoing training and professional development activities to stay current in best practices within the mental health field.
The clients you will serve are carefully screened, ensuring that you work exclusively with stable adults presenting low acuity mental health issues. You will have the ability to select preferred demographics, thereby allowing you to work only with clients whose backgrounds align with your experience and comfort level. With a commitment to providing quality care, we guarantee unlimited referrals, enabling you to fill your schedule consistently and focus on therapeutic relationships.
Qualifications- A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
- A valid, independent licensure as a Clinical Social Worker (LICSW) without any limits or disciplinary actions.
- Demonstrated ability to conduct professional evaluations and develop treatment plans that reflect individual client needs.
- Exceptional interpersonal skills and an empathetic approach to patient interactions.
- Proficient in the use of technology and electronic communication tools for remote counseling.
- Experience working with diverse populations and an understanding of cultural competence in mental health.
- Previous experience in a telehealth setting is a plus, as it allows for a smoother transition into the remote work environment.
- Proven ability to manage a caseload effectively and deliver timely support to clients.
- Competitive salary ranging from USD 90,000 to 104,000 annually, based on hours worked.
- Attractive sign-on bonus to enhance your financial stability upon joining our team.
- Weekly direct deposit for pay periods, ensuring prompt access to earnings.
- Monthly healthcare stipend for full-time counselors, affording you additional support for your wellness needs.
- Minimal paperwork burden, allowing you the space to provide undivided attention to your clients.
At Gotham Enterprises Ltd, we believe in fostering professional development and career growth. As you build your practice with us, you will have opportunities for advanced training, potential leadership roles, and collaboration with other experienced mental health professionals. Your journey with us is not just a job; it’s a chance to grow as a clinician and make meaningful contributions to the mental health field.
Why Join Our Team- Flexibility: Take control of your schedule and work from anywhere, providing you with the freedom to balance personal and professional commitments.
- Unlimited Referrals: Our streamlined client acquisition system ensures you quickly fill your calendar with clients aligned to your expertise.
- Focus on Care: With administrative duties managed by our team, you will concentrate solely on delivering high-quality mental health care.
- Quick Onboarding: Our onboarding specialists work diligently to have you paneled and ready to begin seeing clients within 1-3 days.
If you are passionate about making a difference in the lives of others and are ready to step into a fulfilling role as a Remote Licensed Independent Clinical Social Worker, we invite you to apply. Submit your resume today to join our exceptional team and start transforming lives through mental health counseling.