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Remote Chat Email Jobs in Bend, OR (NOW HIRING)

New Home Star

Online Sales Assistant

Bend, OR · Remote

$23/hr

... phone, email, text, and chat. * Qualify leads by understanding customer needs, timelines, and ... Remote employment opportunities are limited to states where New Home Star is authorized to employ ...

All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Bend, OR

Remote Chat Email information

See Bend, OR salary details

$75.4K

$108.4K

$153.5K

How much do remote chat email jobs pay per year?

As of Jul 30, 2026, the average yearly pay for remote chat email in Bend, OR is $108,401.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $131,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Chat Email Support Specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What are remote chat and email jobs?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are the key skills and qualifications needed to thrive as a Remote Chat Email Support Specialist, and why are they important?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.
What are popular job titles related to Remote Chat Email jobs in Bend, OR? For Remote Chat Email jobs in Bend, OR, the most frequently searched job titles are:
What job categories do people searching Remote Chat Email jobs in Bend, OR look for? The top searched job categories for Remote Chat Email jobs in Bend, OR are:
What cities near Bend, OR are hiring for Remote Chat Email jobs? Cities near Bend, OR with the most Remote Chat Email job openings:
Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Bend, OR as of July 2026, with employment types broken down into 2% Locum Tenens, 55% Full Time, 10% Part Time, and 33% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $108,401 per year, or $52.1 per hour.

Online Sales Assistant

New Home Star

Bend, OR • Remote

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Job Requirements

Build relationships. Keep sales moving. Support exceptional customer experiences.

At New Home Star, we empower high-performing sales professionals with industry-leading training, advanced technology, and meaningful career opportunities. We're hiring an Online Sales Assistant, a highly organized, customer-focused professional who helps drive the success of our Online Sales team.

This fully remote position combines customer engagement with operational support. You'll assist prospective homebuyers by responding to inquiries, qualifying leads, scheduling appointments, and maintaining consistent communication throughout the buying journey. Behind the scenes, you'll also provide critical administrative support through CRM management, reporting, documentation, and coordination that helps keep our sales team operating efficiently.

If you're someone who enjoys balancing customer interaction with organization and process, we'd love to meet you.

Why New Home Star?

Industry Leader: The largest privately owned new home sales company in the U.S., partnering with market-leading home builders.

Career Growth: Structured mentorship, leadership programs, and clear pathways for advancement.

Compensation & Benefits: $23/hour and a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.

Award-Winning Culture: Supportive, high-energy team with leadership dedicated to your success, recognized in 2025 as the Best Place to Work in Real Estate and Glassdoor's Best Places to Work.

What You'll Do

Online Sales Support

  • Respond promptly to online inquiries and engage prospective homebuyers through phone, email, text, and chat.
  • Qualify leads by understanding customer needs, timelines, and buying goals.
  • Schedule appointments for onsite sales teams and ensure a seamless handoff throughout the customer journey.
  • Build positive relationships that create an exceptional first impression of our builder partners.

Administrative Support

  • Maintain accurate and detailed customer records within the CRM.
  • Document customer interactions, update lead statuses, and ensure data integrity.
  • Prepare reports, track key sales metrics, and assist with team reporting.
  • Support scheduling, follow-up coordination, and other administrative tasks that improve team efficiency.
  • Assist with special projects and operational initiatives as assigned.

Team Collaboration

  • Partner closely with Online Sales Consultants, onsite sales teams, and builder partners to provide outstanding customer service.
  • Participate in team meetings, training sessions, and process improvement initiatives.
  • Help ensure sales processes remain organized, timely, and consistent across multiple builder partners.

What We're Looking For

  • Availability: Ability to work 12-hour shifts from 8 AM-8 PM in Pacific Time and Central Time; weekend availability required.
  • Ability to work a flexible schedule based on business needs.
  • Experience: Customer service, inside sales, sales support, call center, administrative, or real estate experience preferred.
  • Experience supporting multiple priorities in a fast-paced environment is highly valued.
  • Skills: Strong people skills with the ability to communicate clearly and professionally with customers, team members, trade partners, and the general public; exceptional attention to detail and time management.
  • Tech-Savvy: Proficiency with Microsoft Office, particularly Excel.
  • Experience working within CRM platforms and maintaining accurate customer records.
  • Comfortable learning new technology and systems quickly.
  • Education/License: Bachelor's degree preferred.
  • Background checks required

Work Authorization & Employment Eligibility:

Candidates must be legally authorized to work in the United States at the time of application and throughout employment. New Home Star does not provide visa sponsorship or participate in employment-based work authorization sponsorship programs. Remote employment opportunities are limited to states where New Home Star is authorized to employ team members.

#LI-Remote


Employment Type: FULL_TIME

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