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Remote Chat Coach Jobs in Texas (NOW HIRING)

Airtron

Director of Customer Contact Center

Dallas, TX · Remote

... coaching, and a robust remote-work culture. A primary strategic focus for this role is the modernization of the lead intake process through the deployment of AI-driven voice and chat agents. Key ...

TTEC

Temporary Trainer

Austin, TX · Remote

$20 - $22/hr

As a Temporary Trainer working remote in the United States, youll be a part of bringing humanity to ... Mentor and coach new hires within client training goals and time frames * Bring your interest in ...

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Remote Chat Coach information

Is paid chatting a legitimate job?

Paid chatting jobs, including roles like remote chat coaches, are legitimate if offered by reputable companies and involve clear payment terms. These jobs typically require communication skills and may involve providing support, companionship, or coaching through online platforms. However, job seekers should verify the legitimacy of the employer to avoid scams.

What is the difference between Remote Chat Coach vs Remote Customer Support Specialist?

AspectRemote Chat CoachRemote Customer Support Specialist
CredentialsExperience in coaching, communication skillsCustomer service experience, problem-solving skills
Work EnvironmentOnline, chat-based coaching sessionsOnline, chat or phone-based customer support
Industry UsageEducation, wellness, personal developmentRetail, tech, service industries

While both roles involve online communication, a Remote Chat Coach focuses on guiding clients through coaching sessions to improve skills or achieve goals, whereas a Remote Customer Support Specialist handles customer inquiries and resolves issues. The coaching role emphasizes mentorship and training, often requiring coaching experience, while customer support centers on troubleshooting and customer satisfaction.

How do I become an online chat agent?

To become a remote chat coach or online chat agent, you typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided, and a reliable internet connection is essential for remote work.

How can I make 2000 a week working from home?

A remote chat coach can potentially earn $2,000 a week by providing high-quality customer support, training, or coaching through online platforms, often requiring strong communication skills and experience. Increasing earnings may involve taking on multiple clients, working flexible hours, or specializing in high-demand areas such as technical support or language coaching.

How to become a remote coach?

To become a remote chat coach, you typically need strong communication skills, experience in customer service or coaching, and familiarity with online communication tools. Many roles require a high school diploma or equivalent, and some may prefer certifications in coaching or related fields. Building a portfolio of coaching experience and demonstrating reliability can improve your chances of securing remote coaching positions.
What are the most commonly searched types of Chat Coach jobs in Texas? The most popular types of Chat Coach jobs in Texas are:
What are popular job titles related to Remote Chat Coach jobs in Texas? For Remote Chat Coach jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Chat Coach jobs in Texas look for? The top searched job categories for Remote Chat Coach jobs in Texas are:
What cities in Texas are hiring for Remote Chat Coach jobs? Cities in Texas with the most Remote Chat Coach job openings:
Remote Chat Coach jobs near you
Conversational AI Chat Bot Developer, Cognigy

Conversational AI Chat Bot Developer, Cognigy

TTEC Digital

Austin, TX • Remote

$140K - $160K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 19 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

The AI Developer is responsible for the development, testing and delivery of the NICE CXone AI software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key responsibilities include the development of the NICE Proactive AI product and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment.
What You'll Be Doing
  • Developing and enhancing conversational chat bot solutions in relation to Cognigy and NICE Proactive AI Agent for client implementation projects.
  • Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript.
  • Code and test projects.
  • Deliver high-quality software on time.
  • Attend meetings and training as required.
  • Perform system analysis and project management duties for the successful completion of a project.
  • Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.
  • Exercises wide latitude in determining objectives and approaches to engagements.
  • Mitigating and resolving code errors for development and future concepts.
What You'll Bring to the Role
  • 3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Models (LLM) based or Generative AI solutions.
  • 3 or more years of software development, to include design, custom development (JavaScript, Python, Java), and testing of real time systems.
  • 5+ years JavaScript experience.
  • Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia.
  • Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist.
  • Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have
  • Team Player and the ability to mentor team members
  • Desire to work in a fast-paced environment.
$140,000 - $160,000 a year
#LI-DD1

This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
#LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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