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Remote Chat Agent Jobs in Lakewood Ranch, FL (NOW HIRING)

Liveops

Remote Customer Service Agent

Riverview, FL · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Bradenton, FL · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Venice, FL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Saint Petersburg, FL · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

North Port, FL · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Sarasota, FL · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Venice, FL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Chat Agent information

What is a remote chat agent?

Remote chat agents are customer service professionals who assist customers via online chat platforms, rather than over the phone or in person. They work from a remote location, such as their home, using computers and internet connections to communicate with clients or customers. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. Remote chat agents often work for various industries, including retail, technology, and financial services, offering support through live chat, messaging apps, or social media.

What does a remote chat agent do?

A remote chat agent answers customer questions through an online chat platform. Your primary responsibilities are to assist customers and troubleshoot issues. You address minor problems and escalate complicated situations to the proper resources. You connect with clients quickly and provide live help. Your duties include using the chat platform, diagnosing the client's problem, communicating until full satisfaction, and assisting with resolutions. A remote chat agent can work in a call center, office environment, or from home.

What are the key skills and qualifications needed to thrive as a remote chat agent, and why are they important?

To thrive as a Remote Chat Agent, you need excellent written communication, strong typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing software is typically required. Outstanding problem-solving abilities, patience, and attention to detail help agents deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a remote, fast-paced environment.

What are some common challenges faced by remote chat agents, and how can they be managed effectively?

Remote Chat Agents often encounter challenges such as handling multiple conversations simultaneously, maintaining a consistent and friendly tone, and resolving customer issues efficiently without face-to-face interaction. Effective time management, clear written communication skills, and familiarity with the company’s resources and support tools are essential for success. Many organizations provide training, knowledge bases, and regular team check-ins to help agents stay informed and supported while working remotely.
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For Remote Chat Agent jobs in Lakewood Ranch, FL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Agent jobs in Lakewood Ranch, FL look for?

The top searched job categories for Remote Chat Agent jobs in Lakewood Ranch, FL are:

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Cities near Lakewood Ranch, FL with the most Remote Chat Agent job openings:

Remote Chat Agent jobs near you
Infographic showing various Remote Chat Agent job openings in Lakewood Ranch, FL as of August 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 100% Remote job distribution.

Remote Subrogation Agent

National Service Bureau

Sarasota, FL • Remote

$20 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Benefits:
  • Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE)
  • Fully Remote
  • Paid Time Off
  • 401(k) plan + employer matching contributions
  • Medical, Dental, Vision Insurance with employer contributions 
  • Company provided EAP (Employee Assistance Program)
  • Full time, Monday to Friday schedule
National Service Bureau (NSB) is seeking experienced Remote Subrogation Agents to join our team. In this role, you will work directly with insurance carriers and responsible parties to recover subrogation balances on behalf of our clients.
NSB is a family-owned, “People First” company specializing in Insurance Subrogation and Accounts Receivable Management. For more than 40 years, we have grown into a leading national agency by building a team of professionals who are self-motivated, accountable, and committed to personal growth.
This role is required to sit in Eastern Time or Central Time zones. 
Not hiring in the following states: CA, CO, CT, HI, ME, MD, MA, NM, NY, PA, SD, TX, VT, DC
To qualify for the fully remote position, the applicant must be more than 90 miles from any NSB location.
Subrogation Agent Essential Job Functions: 
 ·        Communicate via phone with insurance carriers and uninsured motorists
·         Make outbound calls (75+/day)
·         Utilize software to note accounts and communicate with insurance companies
·         Negotiate and lead conversations to recover the highest balances for our clients 
·         Communicate with team members to coordinate on accounts
·         Document accounts with proper notes to ensure quick communication
·         Adhere to company policies and procedures
 
Subrogation Agent Job/Remote Requirements: 
  • Meet the collector target metrics
  • At least 4 years of collections experience
  • Secure home office consisting of:
    • Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi) 
    • Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below
    • Please note that T-Mobile Home 5G Internet is not supported for our remote work environment due to performance and reliability concerns. 
    • Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.) 
    • Clear and professional backdrop 
  • Strong ability for empathy
  • High level of professionalism 
  • Great communication skills
  • Ability to stay motivated and positive 
  • Attention to detail
  • Experience with time management
  • Computer and typing skills
  • Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
NSB has a training program that you will be enrolled in on your first day. This training is designed to hone your current skills by providing the knowledge and experience necessary to be successful in the role. You will learn about the Subrogation industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on building upon your existing skills and reinforcing industry specific knowledge. 
 
NSB Core Values:
  • Follow Through
  • Be Engaged
  • Think First
  • Be Respectful
  • Be Accountable
 NSB Culture & Environment:
  • Diverse and friendly team
  • Emphasis on work/life balance
  • No nights/weekends
  • Positive environment
  • Performance-based incentives
  • Advancement opportunities
We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top +10% of collectors earning over $100,000 annually. 
We are excited for you to join us! 
 
To stay up to date on our latest postings we invite you to:
 Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/
Follow us on LinkedIn:
https://www.linkedin.com/company/national-service-bureau-inc./mycompany/
Visit our careers page:
https://national-service-bureau.careerplug.com/account

This is a remote position.