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Remote Chargeback Jobs in Massachusetts (NOW HIRING)

This position's work location is remote, with occasional on-site time at least once a week. The ... Cores, Centers and Chargebacks : Assist in pricing development and annual review of pricing ...

Life Insurance Agent

Roslindale, MA · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Our team ensures your business stays protected from chargebacks, giving you one of the highest ...

Remote Chargeback information

See Massachusetts salary details

$15

$23

$31

How much do remote chargeback jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote chargeback in Massachusetts is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $28.89 per hour, depending on experience, location, and employer.

What is a Remote Chargeback job?

A Remote Chargeback job involves reviewing disputed transactions, analyzing chargeback claims, and determining their validity based on policies and regulations. Professionals in this role work remotely to investigate fraud, gather evidence, and communicate with banks, merchants, or customers to resolve disputes. Strong analytical skills and knowledge of financial regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Chargeback position, and why are they important?

To thrive as a Remote Chargeback specialist, you need strong analytical skills, attention to detail, and a solid understanding of payment processing and dispute resolution, often supported by prior experience in banking or finance. Familiarity with chargeback management platforms (such as Verifi, Ethoca, or Midigator), payment gateways, and relevant compliance regulations like PCI DSS is essential. Exceptional communication, time management, and problem-solving abilities set candidates apart, especially in autonomous, remote settings. These skills are vital to efficiently investigating disputes, minimizing financial losses, and ensuring a smooth workflow in a virtual, high-volume environment.

What are the typical daily responsibilities of a Remote Chargeback specialist?

As a Remote Chargeback specialist, your day-to-day tasks include reviewing and analyzing chargeback cases, collecting and organizing relevant transaction documentation, and communicating with merchants, banks, or cardholders to resolve disputes. You’ll also prepare and submit supporting evidence through various chargeback platforms and stay up to date with changing card network regulations. Collaboration with other team members such as customer service, fraud prevention, and finance departments is common to ensure consistent case resolution. Success in this role relies on your ability to manage multiple cases simultaneously and maintain accuracy in documentation to help minimize financial risk for your employer.

What are the most commonly searched types of Chargeback jobs in Massachusetts? The most popular types of Chargeback jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Chargeback jobs? Cities in Massachusetts with the most Remote Chargeback job openings:
Infographic showing various Remote Chargeback job openings in Massachusetts as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,141 per year, or $23.1 per hour.

Staff Software Engineer, Finance Technology (Remote)

ezCater, Inc

Boston, MA • Remote

$184K - $232K/yr

Other

Medical, Dental, Vision, Retirement

Re-posted 10 days ago


Job description

Creating a delightful customer experience from order creation to delivery is a key part of ezCater's mission. As a Staff Engineer on our Finance Technology team, you will focus on building solutions that will transform ezCater's finance technology platform as ezCater scales and builds new features that enables an agentic commerce future. This will include building a first-class, modern tech stack that pairs ezCater's existing software solutions with AI-enabled tooling. You will focus on designing and implementing features for this new tech stack that will enable performant, safe, and compliant financial transactions for our customers and restaurant partners (RP). This includes credit card processing, invoicing, payouts to Restaurant Partners, and calculating taxes.  

What You'll Do:

  • Own the architecture for the Finance Technology platform, which includes pay-ins, payouts, invoicing, and tax calculation. You'll make the architectural calls to unlock the next several years of scale.
  • Define clear, well-versioned APIs and contracts for how Finance Technology services are consumed across all channels
  • Lead multi-quarter initiatives end-to-end: shape the problem with Product, design the system, break the work down, and deliver alongside the team while staying hands-on in the code.
  • Maintain a perspective on the evolving financial technology landscape and lead the technical evaluation of finance technology providers, e.g. payment service providers
  • Be a leader in Finance Technology's continued innovation and experimentation on our AI-native SDLC
  • Partner with senior technical leaders across ezCater to align on shared pattern and standards
  • Lead through collaborative design: whiteboarding, technical discussions, and aligning teams around clear architectural decisions
  • Partner with Platform Engineering on shared service patterns, Temporal, observability, secrets, and CI/CD
  • Act as a technical multiplier through design reviews, code reviews, architectural guidance, and mentorship
  • Be part of an on-call rotation that we work to make as uneventful as possible, and lead the team in triaging and investigating customer-impacting production issues.

What You Have:

  • 8+ years of professional development experience, with a focus on backend technologies and building services using Go, Ruby on Rails, Java or similar languages.
  • Demonstrated success as the technical lead on multi-quarter, multi-team initiatives - owning the architecture, sequencing the work, and shipping the outcome.
  • Deep experience designing, building, and scaling payment-processing and payout systems (e.g., credit card processing, invoicing, refunds, restaurant partner disbursements, tax calculation/reconciliation) in high-volume, customer-facing products.
  • Hands-on experience integrating with modern payment service providers and gateways (e.g., Stripe, Adyen, Braintree, card networks), with a strong understanding of payment lifecycles, settlement, chargebacks, and regulatory/compliance considerations (such as PCI and SCA).
  • Experience with workflow orchestration technologies such as Temporal
  • A quality mindset: security best practices, automated testing clean code, code reviews, and CI/CD principles.
  • Excellent written and verbal communication around collaborative system design and technical decision-making
  • Practical experience using feature flags, telemetry, and safe rollout techniques to ship incrementally and derisk changes.
  • Experience triaging and investigating custom-impacting, production issues.
  • Track record collaborating with Product and Design to turn ambiguous problems into iterative deliveries and measurable outcomes.
  • Eagerness to give and receive feedback in a collaborative learning environment.
  • Friendly, flexible and pragmatic approach to work.
  • Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $184,000 - $232,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).