Sr. Fraud Analyst
Boston, MA · On-site +1
$82K - $88K/yr
Understanding of Chargeback rules. * Experience liaising with technical and finance teams ... Experience working with remote teams. * #Hybrid - Open to all Cubic locations The description ...
Sr. Fraud Analyst
Boston, MA · On-site +1
$82K - $88K/yr
Understanding of Chargeback rules. * Experience liaising with technical and finance teams ... Experience working with remote teams. * #Hybrid - Open to all Cubic locations The description ...
Technology Financial Management Analyst (Apptio)
Ipswich, MA · On-site +1
$86K - $123K/yr
... remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking ... chargeback. * Familiarity with cost allocation methodologies and service-based costing.
Technology Financial Management Analyst (Apptio)
Ipswich, MA · On-site +1
$86K - $123K/yr
... remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking ... chargeback. * Familiarity with cost allocation methodologies and service-based costing.
Rebate Operations Manager
Boston, MA · On-site +1
This role has the option for remote or hybrid/on-site based in Boston, MA (3 days onsite, 2 days ... Optimize analytics and data for reporting and analysis of customer rebate trending and insights.
Rebate Operations Manager
Boston, MA · On-site +1
This role has the option for remote or hybrid/on-site based in Boston, MA (3 days onsite, 2 days ... Optimize analytics and data for reporting and analysis of customer rebate trending and insights.
Remote Chargeback Analyst information
What is a remote chargeback analyst?
A Remote Chargeback Analyst is a financial professional who investigates, processes, and resolves chargeback claims for a company while working from a remote location. They review disputed transactions, gather necessary documentation, communicate with banks and customers, and ensure compliance with industry regulations. Their work helps protect the company from fraudulent activities and minimizes financial losses due to disputed charges. Remote Chargeback Analysts often use specialized software to manage cases efficiently and maintain accurate records.
What are the main challenges a remote chargeback analyst might face when working with cross-functional teams?
Remote Chargeback Analysts often collaborate with customer service, finance, and IT teams to investigate and resolve disputed transactions. One of the main challenges is ensuring effective communication and information sharing across different departments, especially when working in different time zones or with varied processes. Staying organized, being proactive with follow-ups, and utilizing collaboration tools are key to overcoming these challenges and ensuring timely resolution of chargebacks. Building strong virtual relationships with team members can also help streamline workflows and foster a more supportive remote work environment.
What are the key skills and qualifications needed to thrive as a remote chargeback analyst, and why are they important?
To thrive as a Remote Chargeback Analyst, you need strong analytical abilities, attention to detail, and a solid understanding of financial transactions, often supported by a degree in finance or related experience. Familiarity with chargeback management platforms, card network dispute systems, and Excel or similar data analysis tools is typically required. Excellent written communication, problem-solving skills, and the ability to work independently are valuable soft skills for success in this role. These skills ensure accurate dispute resolution, protect company revenue, and foster effective collaboration across remote teams.
What is the difference between Remote Chargeback Analyst vs Remote Fraud Analyst?
| Aspect | Remote Chargeback Analyst | Remote Fraud Analyst |
|---|---|---|
| Required Credentials | Financial certifications, knowledge of payment processing | Security certifications, data analysis skills |
| Work Environment | Financial institutions, e-commerce companies | Banking, e-commerce, financial services |
| Employer & Industry Usage | Payment processors, merchants | Financial institutions, online retailers |
| Common Search & Comparison | Yes | Yes |
The Remote Chargeback Analyst and Remote Fraud Analyst roles share similarities in industry and required skills, often working within financial or e-commerce sectors. While both handle financial security issues, the Chargeback Analyst focuses on resolving disputed transactions, whereas the Fraud Analyst concentrates on detecting and preventing fraudulent activities. Understanding these distinctions helps job seekers identify the right role based on their expertise and career goals.
How much does a remote chargeback analyst make?
A remote chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and employer. Many roles also offer benefits such as health insurance and opportunities for skill development in fraud detection and dispute resolution.
How to become a remote chargeback analyst?
To become a remote chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, business, or related fields. Relevant skills include knowledge of payment processing, fraud detection, and dispute resolution, often supported by certifications like the Certified Fraud Examiner (CFE). Experience with customer service, attention to detail, and proficiency in data analysis tools can improve job prospects in a remote setting.
What are the most commonly searched types of Chargeback Analyst jobs in Massachusetts?
The most popular types of Chargeback Analyst jobs in Massachusetts are:
What are popular job titles related to Remote Chargeback Analyst jobs in Massachusetts?
For Remote Chargeback Analyst jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Chargeback Analyst jobs in Massachusetts look for?
The top searched job categories for Remote Chargeback Analyst jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Chargeback Analyst jobs?
Cities in Massachusetts with the most Remote Chargeback Analyst job openings:
$82K - $88K/yr
Full-time
Posted 20 days ago
Job description
Business Unit:Cubic Transportation SystemsCompany Details:Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We're the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic! We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic.Job Details:
Job Summary: The Fraud Analyst is responsible for detecting and preventing fraud across assigned project-related ticketing networks. They conduct daily monitoring activities, investigate cases of actual or suspected fraud, and implement processes to prevent fraudulent activity while minimizing false positives and customer impact. The role involves configuring and maintaining fraud detection systems and collaborating with vendors and stakeholders. The mission is to maximize revenue channels' profitability while minimizing fraud risk. The position requires discretionary decision-making authority.
Essential Job Duties and Responsibilities:
- Perform daily reviews and analysis to identify fraud cases across all channels.
- Investigate and resolve cases of actual or potential fraud, identifying root causes and developing solutions.
- Monitor and analyze data trends to support fraud prevention activities.
- Configure and maintain fraud detection systems, collaborating with vendors for rule adjustments.
- Oversee stand-alone database tools for analysis and reporting purposes.
- Conduct user acceptance testing of system enhancements and changes.
- Develop and implement reporting on potentially fraudulent activity.
- Monitor and detect instances of internal and external fraud, implementing control enhancements.
- Ensure compliance with legal, regulatory, and company policies.
- Regularly review and improve control processes and procedures.
- Provide subject matter expertise on fraud monitoring and prevention.
- Manage internal and external audits related to fraud activities and controls.
Minimum Job Requirements:
- Bachelor's degree in a business/legal/technology discipline or equivalent experience.
- Five years of experience in fraud management or business analysis.
- Understanding of payment processing and fraud prevention processes.
- Experience with transactional systems and fraud detection systems.
- Ability to analyze data patterns and detect potential fraud.
- Knowledge of relational database management systems and experience with SAS and/or SQL.
Desirable:
- Professional certifications in industry-related fields.
- Experience with specific fraud detection systems like ReD Shield & Apache Storm.
- Knowledge of Payment Card Industry Data Security Standard (PCI DSS) regulations.
- Understanding of Chargeback rules.
- Experience liaising with technical and finance teams.
- Experience working with remote teams.
- #Hybrid - Open to all Cubic locations
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need
Cubic Pay Range:
$82,000.00 - $88,000.00 + benefits.The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
#LI-MA1Worker Type:EmployeeWe are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.
About Blue Star Families
Sourced by ZipRecruiter
Industry
Non-profits
Company size
1 - 10 Employees
Headquarters location
Encinitas, CA, US
Year founded
2009