Remote Chargeback Analyst Jobs in Sharon, MA (NOW HIRING)

Job Overview:
The IT SAP Solutions Architect - Order to Cash (OTC) plays a key role in shaping and delivering end-to-end solutions that support the Order-to-Cash process across SAP S/4HANA and connected enterprise systems. This position serves as a strategic liaison between business and technology, leveraging strong architectural and system-thinking skills to drive enterprise transformation, enable standardized processes, and design scalable, future-ready integration solutions.
In this role, the architect collaborates with UNFI IT application teams, system integrator partners, and cross-functional program workstreams, including Enterprise Architecture, Integration, and Security, to ensure all solutions align with program objectives, architectural standards, and long-term transformation initiatives
Compensation Range: $155,000-$170,000
What does it mean to be part of the Information Technology Team?
A role in Information Technology at UNFI involves being a part of the transformation of food for all through many innovative technology products such as myUNFI, our customer ordering platform or our warehouse management systems that optimize service. You will have an opportunity to be a part of the technology journey to transform food for all through collaboration and building solutions across teams that directly contribute to our OneUNFI strategy. Roles include network automation, infrastructure unification and modernization, data services and analytics, and digital offering.
Travel (Minor):

• This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.
• Travel may be required to Providence, RI corporate office

Job Responsibilities:

• Lead architecture, design, and governance of SAP S/4HANA Order-to-Cash (OTC) solutions
• Define end-to-end OTC architectures across order capture, fulfillment, billing, taxation, and settlement
• Design and oversee integrations with SAP modules (SD, FI, MM), third-party systems, and digital channels
• Provide architectural leadership for Vistex (pricing, rebates, chargebacks, incentives) and Vertex (tax calculation) solutions
• Ensure solutions support high-volume channels including EDI, digital commerce, customer portals, and external partners
• Partner with business stakeholders, system integrators, and IT teams to translate requirements into scalable SAP solutions
• Ensure compliance with security, audit, and regulatory requirements
• Promote clean-core principles, architectural standards, and continuous improvement

Job Requirements:
Education/Certification:

• Bachelor's degree in information systems, Finance or related fields
• SAP Certifications such as System Administration, Finance, or Architecture preferred

Experience:

• 7+ years of experience in SAP Finance with at least 2 years in Solutions Architecture or lead technical role.
• Proven experience in designing and implementing SAP S/4 HANA Finance.
• Experience in deployment in complex on-premises and hybrid environment.
• Experience in supply chain industry a plus.

Knowledge/Skills/Abilities:

• Deep SAP S/4HANA experience with strong Order-to-Cash (OTC) domain expertise
• Architecture-level knowledge of integrations, end-to-end process flows, and enterprise systems
• Experience with Vistex, Vertex, and high-volume digital and EDI transactions
• Strong understanding of master and transactional data modeling
• Excellent analytical, problem-solving, and decision-making skills
• Effective communication and presentation skills across technical and business audiences
• Strong collaboration and relationship-building skills with the ability to work independently

Benefits:

• Competitive 401k, Flexible PTO, Remote, Health benefits - first of the month following 30 days of employment, mentorship program/developmental opportunities.

Work Environment:
Remote Role:

• This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.

About UNFI: We are North America's premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI
#LI-Remote
UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Compensation:
UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits:
For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.
Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act .