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Remote Case Manager Jobs in Laurel, MD (NOW HIRING)

V-Tech Solutions Inc.

RN Care Manager

Washington, DC · Remote

$36.32 - $46/hr

Certified Case Manager (CCM) preferred Key Skills: * Care coordination and case management * Clinical assessment and care planning * Discharge planning and care transitions * Knowledge of disease ...

CareFirst

Care Manager (Remote)

Baltimore, MD · Remote

While this position is remote, the incumbent will be expected to come into a CareFirst location ... CCM/ACM or other RN Board Certified certification in case management. * Previous experience with ...

MCKESSON

Field Reimbursement Manager

Arlington, VA · On-site +1

... remote interaction and on-site training. This position is client-facing and customer-facing and ... Reimbursement Support on Case management, billing and coding updates, appropriate claims submission ...

MCKESSON

Field Reimbursement Manager

Alexandria, VA · On-site +1

... remote interaction and on-site training. This position is client-facing and customer-facing and ... Reimbursement Support on Case management, billing and coding updates, appropriate claims submission ...

Augmentation

Be Seen First

Adjudicator - Remote

Washington, DC · Remote

$48 - $53/hr

Bethesda, MD Pay: $45.00 - $52.00/hour Remote (Local candidates only; MD, VA, PA, WV) Job ... Track action status within the DPSAC case management system of personnel suitability/security case ...

Maximus

Behavioral Health Clinician (Remote)

VA · On-site +1

$62K - $85K/yr

General information Job Posting Title Behavioral Health Clinician (Remote) Date Thursday, August 13 ... case management, and clinical support services for Special Operations Forces (SOF) personnel and ...

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Remote Case Manager information

See Laurel, MD salary details

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How much do remote case manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote case manager in Laurel, MD is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $26.68 per hour, depending on experience, location, and employer.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

More about Remote Case Manager jobs

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The top searched job categories for Remote Case Manager jobs in Laurel, MD are:

What cities near Laurel, MD are hiring for Remote Case Manager jobs?

Cities near Laurel, MD with the most Remote Case Manager job openings:

Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Laurel, MD as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $51,054 per year, or $24.5 per hour.

Child Care Scholarship Program SME (Remote)

Serigor, Inc.

Columbia, MD • On-site, Remote

Part-time

Re-posted 21 days ago

Job description

Job Title: Child Care Scholarship Program SME
Duration: Part-time
Location: Columbia, MD (Remote)
Description:
We are seeking an experienced Child Care Scholarship (CCS) / Child Care Subsidy Subject Matter Expert (SME) to support the design, implementation, and operations of large-scale public assistance programs.
This role will play a critical part in supporting statewide child care subsidy initiatives aligned with federal requirements under the Child Care and Development Fund (CCDF), including eligibility determination, case management, provider payments, customer service operations, and compliance.
Key Responsibilities
  • Program Operations & Eligibility
    • Provide expertise in eligibility determination, redetermination, and case lifecycle management.
    • Interpret and apply federal and state policy requirements (e.g., 45 CFR 98).
    • Support high-volume program environments serving thousands of families.
  • Payment Processing & Provider Management
    • Advise provider payment workflows, invoice validation, and attendance tracking.
    • Support underpayment/overpayment resolution and audit readiness.
    • Ensure accuracy and compliance in payment authorization processes.
  • Customer Service & Operations
    • Guide best practices for call center and customer support operations.
    • Support SLA-driven service delivery across phone, portal, and digital channels.
    • Enable multilingual and accessibility-focused service models.
  • Systems & Technology
    • Provide SME input on:
      • Case management systems
      • CRM platforms such as Salesforce Service Cloud
      • Document management and paperless processing workflows
      • Support system integration, transition, and modernization initiatives
  • Compliance, QA & Fraud Prevention
    • Ensure alignment with CCDF, audit, and data security requirements.
    • Support quality assurance, compliance reviews, and fraud detection processes.
    • Assist in audit preparation and response activities.
  • Program Improvement & Innovation
    • Recommend automation, AI, and process improvements.
    • Develop SOPs, training materials, and performance metrics.
    • Drive efficiency and customer experience enhancements.

Required Experience:
8-12+ years of experience in:
  • Child care subsidy / public assistance programs
    OR
  • Closely related human services programs (Medicaid, SNAP, TANF, etc.)

Proven experience in:
  • Eligibility determination
  • Case management operations
  • Provider payment processing
  • Customer service environments

Preferred Experience:
  • Experience supporting CCDF-funded programs.
  • Experience with large-scale programs (20,000+ beneficiaries).
  • Background working with state or local government agencies.

Technical & Functional Skills
Familiarity with:
  • Case management systems (state-built or COTS)
  • CRM platforms (Salesforce preferred)
  • Document management systems
  • Data reporting and analytics tools
  • Understanding of compliance frameworks (audit, PII, security)

Nice to Have
Certifications such as:
  • PMP
  • CBAP
  • Agile (CSM/SAFe)
  • Similar certifications

Apply