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Remote Case Manager Jobs in Columbus, GA (NOW HIRING)

Aflac

PLADS Leave Case Manager

Columbus, GA · On-site +1

$40K - $58K/yr

Although this role is designated as remote, there may be occasions that you are requested to come ... Current knowledge absence management industry * Ability to independently work in a remote ...

Aflac Incorporated

PLADS Leave Case Manager

Columbus, GA · On-site +1

$40K - $58K/yr

Although this role is designated as remote, there may be occasions that you are requested to come ... Current knowledge absence management industry * Ability to independently work in a remote ...

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How much do remote case manager jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote case manager in Columbus, GA is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $24.09 per hour, depending on experience, location, and employer.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

More about Remote Case Manager jobs

What job categories do people searching Remote Case Manager jobs in Columbus, GA look for?

The top searched job categories for Remote Case Manager jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Remote Case Manager jobs?

Cities near Columbus, GA with the most Remote Case Manager job openings:

Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Columbus, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,093 per year, or $22.2 per hour.

PLADS Leave Case Manager

Columbus, GA • On-site, Remote

Aflac

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

249th of 312 rated insurance

Good employer

Paid breaks

Recommended by parents

Learn more about Aflacexternal

$40K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Salary Range: $40,000 - $58,000
Job Posting End Date: This job will be posted on an ongoing basis
We've Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all...The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for Diversity and as one of World's Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there's a home, and a flourishing career for you at Aflac.
Worker Designation - This role is designated as a remote role. You will be expected to work from your home, within the continental US. Although this role is designated as remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
What does it take to be successful at Aflac?
  • Acting with Integrity
  • Communicating Effectively
  • Pursuing Self-Development
  • Serving Customers
  • Supporting Change
  • Supporting Organizational Goals
  • Working with Diverse Populations

What does it take to be successful in this role?
  • Current knowledge absence management industry
  • Ability to independently work in a remote environment while effectively engaging with the team.
  • Excellent customer service skills and ability to manage difficult and stressful situations
  • Strong communication skills - written, verbal, persuasion, motivation, facilitation of strong working relationships
  • Ability to manage business expectations and resolve concerns, by communicating status and issues
  • Ability to effectively prioritize and escalate customer issues
  • Ability to interpret and analyze multiple facts
  • Knowledge of state and federal FMLA and ADA regulations
  • Knowledge of medical disability management preferred.
  • Strong financial acumen
  • Strong organizational skills
  • Excellent interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed performance competencies.

Education & Experience Required
  • High School Diploma or Equivalent
  • 1 - 2 years of related experience

Or an equivalent combination of education and experience
Education & Experience Preferred
  • Associate's degree.
  • Demonstrated proficiency in product specific areas of absence management and federal and state regulations governing these products and services.

Principal Duties & Responsibilities
  • Maintains a superior level of genuine caring and empathetic customer service throughout all interactions; takes appropriate actions to earn the claimant's and employer's trust and confidence, anticipates customer's needs and takes action as appropriate.
  • Assists associates with leave of absence requests and guides them through the process.
  • Processes all leave of absence paperwork according to established procedures and laws.
  • Provides timely and accurate responses to associates and all levels of management concerning day-to-day issues and activities.
  • Administers the FMLA policy; reviews FMLA documentation for accuracy and completeness.
  • Makes recommendations to approve or deny requests for FMLA based on federal regulations.
  • Coordinates correspondence, forms, and other documents via the claim system.
  • Generates reports as required; maintains files, inputs and analyzes data.
  • Assists management with leave of absence situations and provides guidance within the policy and established legal guidelines.
  • Keeps complete records of all LOA requests and maintains tracking and analysis of data.
  • Participates in developing goals, objectives, and systems.
  • Maintains compliance with standards and federal/state regulations.
  • Serves as an internal reference to the team for certification requirements and processing.
  • Contacts providers for clarification.
  • Supports management with special projects as necessary.

Total Rewards
The salary range for this job is $40,000 to $58,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.
At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.
In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you'll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

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