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Remote Case Management Jobs in Springfield, OH (NOW HIRING)

... remote interaction and on-site training. This position is client-facing and customer-facing and ... Reimbursement Support on Case management, billing and coding updates, appropriate claims submission ...

New

... remote-support environment. You'll work daily with attorneys and team members located across the ... Experience with legal or case management software such as Clio (preferred) * Experience using Apple ...

... business case management in close collaboration with IT. * Creating and supporting ideas and ... Experience in PLC machine data interface, used by Remote Service, MES, Traceability, Quality ...

Remote micro1 is engaging Pharmacovigilance Experts to contribute their advanced drug safety ... Reconcile figures and case counts across report sections and data sources, identifying and ...

New

Remote micro1 is engaging Pharmacovigilance Experts to contribute their advanced drug safety ... Reconcile figures and case counts across report sections and data sources, identifying and ...

New

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... This compensation range is specific to a remote role and takes into account the wide range of ...

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... This compensation range is specific to a remote role and takes into account the wide range of ...

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... This compensation range is specific to a remote role and takes into account the wide range of ...

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Remote Case Management information

See Springfield, OH salary details

$12

$22

$38

How much do remote case management jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote case management in Springfield, OH is $22.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.23 per hour, depending on experience, location, and employer.

How to become a remote case management?

To become a remote case manager, typically you need a relevant degree such as social work, nursing, or healthcare administration, along with experience in case management or social services. Certification, like the Certified Case Manager (CCM), can enhance job prospects. Strong communication skills and proficiency with case management software are also important for success in a remote setting.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What type of remote case management makes the most money?

In remote case management, specialized roles such as clinical case managers, nurse case managers, or those with advanced certifications tend to earn higher salaries. Experience, industry (e.g., healthcare, insurance), and proficiency with case management software also influence earning potential.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.
What are the most commonly searched types of Case Management jobs in Springfield, OH? The most popular types of Case Management jobs in Springfield, OH are:
What are popular job titles related to Remote Case Management jobs in Springfield, OH? For Remote Case Management jobs in Springfield, OH, the most frequently searched job titles are:
What job categories do people searching Remote Case Management jobs in Springfield, OH look for? The top searched job categories for Remote Case Management jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Remote Case Management jobs? Cities near Springfield, OH with the most Remote Case Management job openings:
Infographic showing various Remote Case Management job openings in Springfield, OH as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $46,383 per year, or $22.3 per hour.

Surveillance Case Coordinator

Allied Universal

Fairborn, OH • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,550 frontline employees who took The Breakroom Quiz

77th of 116 rated security


Job description

Overview

Company Overview:

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference.

Job Description

Allied Universal is hiring a Surveillance Case Manager.

***This is a REMOTE, work from home position***

The Case Manager is responsible for all customer service functions and quality control of the final investigative product,

also serving as the liaison between the client and the field staff who conduct the investigation.

Case Managers are also responsible for creating accurate funding records for all items billable to the client,

as well as sound management of their assigned case inventory.

Case Managers must utilize discretion and independent judgment to resolve conflicts between clients and/or investigators.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: 

  • Ensure timely closing of all files on which the client requires no additional investigative activity. Upon closure of files that have unused authorization monies, a detailed description of the reasons for this unused authorization must be provided
  • Use independent judgment to define and confirm client objectives (including due dates) on all new, reopen, and investigative referral cases; objectives must be clear and completely defined in the "Client objectives" section of CAM (proprietary business software
  • Consults the client to develop and implement an efficient, effective, and ethical investigation of an insurance claims.
  • Maintains quality control after investigation is completed, ensuring that all client objectives have been addressed and achieved, and that the billing applied to this work product falls within the AUS standard billing schedule or client contract rates.
  • Use sound management of their assigned case inventory utilizing discretion and independent judgment to resolve conflicts between clients and/or investigators; respond to customer concerns (negotiating as needed) and forward field operation issues to appropriate Field Manager as needed

BASIC QUALIFICATIONS: 

  • Formal Education, Licenses, and Certifications Required:
    • Must possess a Bachelor's degree in Business, Business Administration, Criminal Justice, International Studies, National Security, Communications, or a related field
  • Type and Length of Specific Experience Required:
    • Prefer a minimum of two (2) years of experience conducting complex insurance investigations

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Seven paid holidays annually, sick days available where required by law
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2026-1646360Employment Type: OTHER

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US