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Remote Case Management Assistant Jobs in Michigan

Senior IBM Case Manager/BAW Developer

Detroit, MI ยท On-site +1

$70K - $140K/yr

Experience in IBM FileNet Content Management (CPE, workflows, integrations, IBM Case Manager or IBM ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Senior IBM Case Manager/BAW Developer

Detroit, MI ยท On-site +1

$70K - $140K/yr

Experience in IBM FileNet Content Management (CPE, workflows, integrations, IBM Case Manager or IBM ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

RN Field Case Manager

Grand Rapids, MI ยท On-site +1

$74K - $95K/yr

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

RN Field Case Manager

Grand Rapids, MI ยท On-site +1

$74K - $95K/yr

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

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Remote Case Management Assistant information

What is a remote case management assistant?

A Remote Case Management Assistant is a professional who supports case managers by handling administrative tasks, managing client records, and coordinating communication from a remote location. Their responsibilities often include scheduling appointments, updating databases, assisting with documentation, and ensuring that client information is accurate and confidential. This role is vital in industries such as healthcare, social services, and insurance, where managing cases efficiently is essential. By working remotely, they use digital tools and communication platforms to stay connected with their team and clients.

How does a remote case management assistant typically collaborate with case managers and other team members?

As a Remote Case Management Assistant, you'll frequently collaborate with case managers, social workers, and healthcare professionals through digital platforms such as email, secure messaging, and virtual meetings. Your responsibilities often include gathering and organizing client information, scheduling appointments, and ensuring timely documentation. Effective communication and responsiveness are crucial, as your support helps the team coordinate care and track case progress efficiently. Regular check-ins and updates with the team help maintain workflow and ensure that client needs are addressed promptly.

What are the key skills and qualifications needed to thrive as a remote case management assistant, and why are they important?

To thrive as a Remote Case Management Assistant, you need strong organizational skills, attention to detail, and experience with case management procedures, typically supported by a background in social services or healthcare administration. Familiarity with case management software, secure document management systems, and virtual communication tools is commonly required. Excellent communication, time management, and problem-solving abilities help you efficiently support clients and coordinate with multidisciplinary teams remotely. These skills ensure effective client support, accurate documentation, and smooth case coordination in a virtual environment.

What is the difference between Remote Case Management Assistant vs Remote Medical Administrative Assistant?

AspectRemote Case Management AssistantRemote Medical Administrative Assistant
Required CredentialsHigh school diploma, certification in case management or healthcare supportHigh school diploma, medical office certification often preferred
Work EnvironmentHealthcare providers, insurance companies, social servicesMedical offices, clinics, healthcare organizations
Employer & Industry UsageUsed in healthcare, social work, insurance sectorsCommon in healthcare facilities, hospitals, clinics
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, certifications, and work settings

While both roles support healthcare operations remotely, the Remote Case Management Assistant focuses on coordinating patient care and social services, whereas the Remote Medical Administrative Assistant handles administrative tasks like scheduling and record management. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Remote Case Management Assistant jobs in Michigan?

For Remote Case Management Assistant jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Case Management Assistant jobs in Michigan look for?

The top searched job categories for Remote Case Management Assistant jobs in Michigan are:

What cities in Michigan are hiring for Remote Case Management Assistant jobs?

Cities in Michigan with the most Remote Case Management Assistant job openings:

Infographic showing various Remote Case Management Assistant job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 22% In-person, and 78% Remote job distribution.

RN, telephonic Clinical Case Manager

Managed Medical Review Organization

Novi, MI โ€ข Remote

Full-time

Posted 21 days ago


Job description

About the Role
We are looking for an experienced RN Clinical Case Manager to support a disability claim review program. In this role, you will guide members through a collaborative case management process built on assessment, planning, care coordination, and ongoing evaluation. Your work directly supports improvement in members' (patients) disabling and co-morbid conditions and helps maximize their employability. You will own your caseload from start to finish and be responsible for an efficient, timely, and complete case management process.


What You'll Do
Determine the appropriate case management track for each assigned case.
Conduct telephonic clinical assessments covering activities of daily living, psycho-social factors, recent hospitalizations, current clinical status, treatment plans and medications, treating physicians, special needs, and the appropriate outreach interval for each case.
Develop customized, member-specific clinical case management plans.
Perform ongoing periodic telephonic outreach at intervals set during the initial clinical assessment.
Request and track receipt of the records and documentation needed to identify ongoing case management needs.
Build and maintain a case management resource library to provide members with information relevant to their conditions.
Assess whether a review is needed for a member's return to their own occupation, and identify the appropriate physician specialty when it is.
Collaborate with vocational specialists during the case management process when needed.
Conduct thorough, ongoing quality review of all case documentation and ensure completeness and accuracy of case paperwork.
Communicate with members, physicians, employers, and clients as appropriate.
Enter case activities into the case management system accurately and within client-required timeframes.
Maintain compliance with applicable practice standards and guidelines, including strict confidentiality and HIPAA adherence.


What You'll Bring
Unrestricted RN licensure, without sanctions.
Current certification in case management or a related field, or the ability to qualify for certification testing within six months of hire.
Minimum of five years of clinical experience.
Minimum of five years of case management experience in one or more of the following: medical, workers' compensation, auto, or disability case management.
Working knowledge of diagnostic coding (ICD-10).
Strong critical thinking, decision-making, and organizational skills with close attention to detail.
Ability to meet deadlines and turnaround times consistently.
Ability to work independently as well as within a team.
Computer literacy, including solid working knowledge of Microsoft Word and Excel.
Strong written, verbal, and telephonic communication skills, with the ability to manage multiple priorities.
Bachelor's degree in nursing or a health-related field.
Working knowledge of the insurance industry, medical claims, and/or disability claims.
Experience with Lean production management.


Work Environment
You will be working in an approved remote environment within the states of: Michigan, Illinois, Florida, Texas, or Minnesota. Stressful conditions may arise when the workload becomes more demanding than usual.