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Remote Caremark Jobs in California (NOW HIRING)

Remote Caremark information

What is a Remote Caremark?

A Remote Caremark job typically refers to a position with CVS Caremark, the pharmacy benefit management division of CVS Health, that allows employees to work from home or another remote location. These roles often involve responsibilities such as customer service, pharmacy support, benefits administration, or technical support, all conducted virtually. Remote Caremark jobs provide flexibility for employees while supporting clients and customers with their pharmacy and prescription needs. Applicants are usually required to have strong communication skills, reliable internet access, and sometimes, specific healthcare or pharmacy-related qualifications.

What skills and qualifications are needed to thrive as a Remote Caremark representative?

To thrive as a Remote Caremark representative, you need strong customer service skills, knowledge of pharmacy benefits, and typically a high school diploma or equivalent. Familiarity with pharmacy management systems, CRM software, and secure communication tools is often required. Excellent communication, problem-solving, and attention to detail are essential soft skills for resolving member inquiries and ensuring satisfaction. These skills and qualities are important because they help deliver efficient, accurate support to members, maintaining trust and compliance in a healthcare environment.

What are common challenges faced by Remote Caremark employees and how can they be addressed?

Remote Caremark employees often face challenges such as maintaining clear communication with team members, managing sensitive patient information securely, and balancing productivity with a home-based work environment. To overcome these, it's important to utilize company-approved communication tools, adhere strictly to HIPAA and data privacy protocols, and establish a dedicated workspace to minimize distractions. Regular virtual meetings and ongoing training also help ensure alignment with company procedures and foster team collaboration.

What is the difference between Remote Caremark vs Remote Pharmacy Technician?

AspectRemote CaremarkRemote Pharmacy Technician
CertificationsCertified Pharmacy Technician (CPhT) often preferredCertified Pharmacy Technician (CPhT) typically required
Work EnvironmentRemote, healthcare-focusedRemote, pharmacy-focused
Industry UsagePharmacy benefit management and healthcare companiesPharmacy chains, healthcare providers, PBMs
Job ResponsibilitiesProcessing prescriptions, member support, claims reviewData entry, prescription processing, medication verification

Remote Caremark and Remote Pharmacy Technicians both operate in the pharmacy and healthcare industry, often working remotely to support medication management and claims processing. While their roles overlap in prescription handling and customer support, Remote Caremark typically involves more administrative and benefit management tasks, whereas Remote Pharmacy Technicians focus more on medication verification and data entry. Both roles require pharmacy technician certification and are essential in healthcare organizations' remote operations.

National Account Director, CVS Caremark (REMOTE)

MannKind Corporation

Westlake Village, CA • On-site, Remote

$184K - $276K/yr

Full-time

Posted 25 days ago


Job description

MannKind Corporation (Nasdaq: MNKD) is a biopharmaceutical company dedicated to transforming chronic disease care through innovative, patient-centric solutions. Focused on cardiometabolic and orphan lung diseases, we develop and commercialize treatments that address serious unmet medical needs, including diabetes, pulmonary hypertension, and fluid overload in heart failure and chronic kidney disease. With deep expertise in drug-device combinations, MannKind aims to deliver therapies designed to fit seamlessly into daily life.
At MannKind, our employees are our greatest asset. We foster a close-knit, collaborative culture where every team member plays a vital role in our mission. We are proud to champion a rich blend of backgrounds, perspectives, and working styles as we work together to improve health outcomes and change lives.
Position Summary:
The National Account Director (NAD) will play a critical role in ensuring that MannKind is well positioned for new product launches, establishing broad patient access while balancing corporate sales objectives and Company values. This role is responsible for strategic national and regional payer account management including Medicare Part D plans, Commercial Plans, State/Managed Medicaid and PBMs in alignment with Corporate Goals. The NAD will be expected to work cross-functionally with various internal business partners including Sales, Medical Affairs, Marketing, Compliance, Contracting and Legal.
This role will report to the Vice President, Market Access.
Principal responsibilities will include:
  • This role will develop and maintain strong relationships with key stakeholders including C-Suite staff, Medical Director, Pharmacy Director, Case Management, Clinical/Financial teams and P&T Members to identify payer's respective needs and priorities as well as product opportunities.
  • Cultivate relationships with key institutional stakeholders to influence and integrate care protocols and clinical pathways to address current gaps in care and improve patient outcomes.
  • Develop and execute strategic and tactical account planning to ensure sales/launch initiatives are met. This includes determining product coverage (interim & final), uncovering needs, influencing stakeholders and identifying/mapping out business goals.
  • Execute the Corporate Strategy and leverage the Payer Value Proposition to obtain optimal access/formulary position in target accounts.
  • Identify and address issues proactively to ensure stakeholder alignment and MannKind products are well positioned for formulary and P&T reviews.
  • Achieve optimal market access and achieve access goals by channel and positive formulary coverage in key accounts.
  • Drive business planning with key stakeholders and ensure disciplined organizational communication to maximize collaboration and execution.
  • High collaboration and alignment with Field Based Teams to maximize pull through efforts.
  • Track and provide marketplace intelligence to corporate management on customer business trends, competitive updates, industry issues and new market opportunities. Serve as a Market Access expert with our internal MannKind Business Partners.
  • Exemplify MannKind values while attending professional association meetings and conventions, i.e. ASEMBIA, PCMA, NAMCP or others.
  • Maintain a company enterprise perspective in all decisions.
  • Ensure compliance with all applicable laws, regulations and guidelines.

Required Expertise Competencies:
  • Minimum of 6 years of successful National Account Management experience
  • Demonstrated recent success working with CVS Caremark as National Account Manager including current positive working relationships with key decision makers.
  • Bachelor's degree in Health Sciences, Business, Marketing or related field
  • Mastery of the Medicare Part D channel with recent experience gaining new, branded product acceptance with National Medicare Part D sponsors including CVS Caremark.
  • Mastery of the Commercial/Government channels with recent experience gaining new, branded product acceptance with National Commercial PBMs/Payers including CVS Caremark/Zinc.
  • Ability to leverage HEOR/pharmacoeconomic data to build out the value story to expedite formulary acceptance across the payer landscape
  • History of interfacing with C-Suite and other high-level Payer and Health system executives

Required Power Competencies:
  • Teamwork & Leadership: Company role model; builds strong team identity and facilitates internal and external collaborations; actively anticipates and removes obstacles to improve performance and growth.
  • Execution: Consistently makes crisp decisions with big impact in ambiguous circumstances; organizationally directs and drives results with ultimate accountability for those results.
  • Solution Maker: Applies business insights and global perspective in establishing a clear and compelling vision and to advance Company goals; identifies and enables strategic solutions to internal and external challenges; organizationally accountable for solutions; clearly articulates position and motivates others.
  • Continuous Improvement: Commitment to improving organizational effectiveness by maximizing and leveraging personal strengths and helping to develop and motivate others.
  • Awareness: Develops and leverages strengths across organization and plans for limitations; Understands capabilities of the organization and deploys resources in line with capabilities.

Expectations:
  • Ability to travel up to 50% percent of time

#LI-Remote
Pay Range: $184,000 - $276,000 per year