Remote Card Operations Jobs in Michigan (NOW HIRING)

Summary:  

As part of the Platform Sponsorship Program, this role plays a key part of the smooth running of day-to-day risk oversight functions for sponsored entities, including upfront onboarding of new opportunities, due diligence, ongoing monitoring and annual onsite reviews.

The individual will be part of the Enterprise Payments 1st Line of Defense risk team and will ensure appropriate governance, oversight and risk management policies and procedures are implemented and followed.

Reporting directly to the Senior Segment Risk Manager, you will join a group of dedicated professionals focused on creating the best in class client experience, product offerings and streamlined delivery of products, services and features.  The scope of clients includes direct merchants (small businesses as well as large mid-market clients) as well as sponsored clients like independent sales organizations (ISOs)/payment facilitators (PFs). As a leader, you will have deep knowledge of the sponsorship acquiring and issuing models and associated products and services.  You will participate in strategy development and go to market meetings, partner with key stakeholders across the 2nd line of risk teams and manage client interactions during the governance process.

Essential Job Functions:

• Perform upfront due diligence reviews, including credit, FCG and risk policy review and approval
• Determine lessons learned from onboarding a variety of clients to continue to enhance and streamline the end-to-end client experience
• On a day-to-day basis, collaborate and partner with various risk partners and stakeholders across HNAB, including the 2nd LOD Risk, Enterprise Fraud, InfoSec, Third Party Relationship Management and 3rd LOD to effectively manage risk.
• Support the Platform Sponsorship Program on activities to identify, measure, monitor, manage and report operational related risks (fraud, infosec/ cyber, model, third party)
• Accountable in assisting the Segment and serve as a subject matter expert by advising and guiding operational risk initiatives, developing and monitoring KRI’s/ KPI’s, working with the segment to proactively self-identify operational risks and issues
• Support risk identification, measurement and mitigation for new product and services leveraging best practices
• Strong process orientation and problem-solving skills with an emphasis on risk management

Basic Qualifications:

• Bachelors Degree or equivalent work experience
• 7 years of merchant acquiring experience working at a sponsor bank or managing the sponsor bank relationship with clients
• 5 years of Operational risk management and payments experience

Preferred Qualifications:

• Understanding of Visa, Mastercard, American Express and Discover rules and regulations
• Experience with card brand bank sponsorship on site audit processes
• Demonstrated ability to build and manage new policies, procedures and teams
• Experience working directly with sponsor banks in the merchant acquiring business
• Expertise in merchant acquiring credit and risk management and creating and managing merchant acquiring credit and risk policies
• Knowledge of merchant boarding systems and processes and risk systems
• Sponsor bank experience

• Holds self and others accountable for meeting commitments by setting and clearly communicating expectations and roles and responsibilities relative to operational risk within Enterprise Payments
• Superior organization, project management and analytical skills and attention to detail
• High-level of commitment to quality work product and organizational ethics, integrity and compliance
• Strong interpersonal skills and the ability to effectively communicate, both written and verbal
• Ability to deal with ambiguity, multi-task and work effectively in a fast-paced environment
• Demonstrated decision making and problem-solving skills to build shared agenda and drive results through collaboration
• Ability to build a team, appropriately delegate and meet deadlines with minimal supervision
• Proficiency in MS Office Suite

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.